InterContinental Sydney’s Post

Please stop using the terms "High End Restaurant" and "Fine Dinning" everywhere,you are literally killing the restaurants that are actually that type! Everywhere i see Job Ads in the Middle East is "Fine Dining","High End Restaurant" or even worse,"Michelin Star Restaurant" in countries that the Michelin Guide doesn't even operate! Understand your business , and most importantly, understand Hospitality as it applies all over the world! There is nothing wrong with using terms such as "casual" "upper casual" etc that can describe your type of restaurant more accurate than abusing the terms just because you believe they sound better!

Correct Service Protocols in Fine Dining - Phone Reservations \ Greeting and Seating the Guests In Fine Dining it is crucial to follow the correct service protocols so every guest receives the highes quality service. https://lnkd.in/eeqPnCi Phone, reservation service, and greeting the guests Answer the phone within 3 rings or 10 seconds with an appropriate greeting 2. Ask for the caller’s name and use it during the conversation 3 . Ask for the number of people dining, the dining time, and the telephone/room number 4. Repeat and confirm the details 5. Thank the guest at the end of the conversation 6. Once a guest enters the restaurant he should be greeted or paid attention to within 30 seconds 7. If the guest had to wait, we should acknowledge this and apologize for the delay 8. Within a minute of their arrival, the guest should be placed at a fully prepared table 9. The waiter or the host has to offer help with the chair, remove excess place settings, and present the menu/wine list 10. In fine dining restaurants, the lights are toned down and we need to offer an alternative light source for the menu (e.g. menu lamp) 11. A fine dining restaurant should always have blankets available if a guest feels cold. 12. If there is a single guest at the table, the waiter should offer a newspaper while the guest is waiting for the food 13. When presenting the menu, the waiter should explain the specials of the day and the sold-out dishes. #restaurants #waiter #waitress #hospitality #foodservice #waitertraining #hotels #finedining

In the hospitality industry, first impressions can make or break a business. If you know how to set a table correctly, you can inspire trust and create a great dining experience for your guests. In this blog, we lay out everything you need to know about setting a table. https://lnkd.in/d4yKUnmC #diningtable #foodbusiness #foodhygiene #foodsafety #tablesetting #casualdining

Why Exceptional Service Matters More Than Great Food Discover why exceptional service can make or break a dining experience, even more than the quality of the food itself. Join us as we discuss the importance of attentive and personable service in creating a truly memorable meal. #ExceptionalService #RestaurantExperience #MemorableDining #ServiceMatters #AttentiveStaff #Hospitality #DiningEtiquette #CustomerSatisfaction #FoodAndService #RestaurantTips

𝐅𝐨𝐨𝐝 𝐟𝐨𝐫 𝐭𝐡𝐨𝐮𝐠𝐡𝐭: 𝐖𝐡𝐚𝐭 𝐦𝐚𝐤𝐞𝐬 𝐚 𝐠𝐫𝐞𝐚𝐭 𝐝𝐢𝐧𝐢𝐧𝐠 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞? Is it the taste and quality of the food, the ambiance and atmosphere, or the service and hospitality? Share your thoughts in the comments and let's get the conversation started! #FoodieCommunity #DiningExperience #FoodForThought #CulinaryDelights

IMI Agency client, Your 3rd Spot™ Social Dining has quickly made a name for itself in Atlanta’s crowded hospitality market. Behind the scenes, Your 3rd Spot’s beverage program has been an essential component of its success as a destination, changing the way guests approach an evening of dining and entertainment. Click the link below to read more! #intheMix #IMIagency #Y3S #ClientsofIMI #SocialDining #Atlanta #BeverageProgram #Entertainment #Cocktails #Cheers #BuildingBetterBeverageBusiness

⏰ Tackling the rush hour rush? Here's a golden tip: Prioritize Reservations! 📅✨ Encourage your customers to reserve their spots, ensuring a seamless dining experience for everyone 🍽️ #miamirestaurants #floridarestaurants #restaurantmanager #restaurantmanagement #fooddeliveryservice #thirdpartydelivery #weknock #frla #restauranteurs #holidaychallenge #restauranttips

The profitability of a Restaurant Business requires a lot of strategies. Here are a few. #RestaurantManagement #FoodandBeverage #FoodService #Hospitality #RestaurantConsulting

How are restaurant and hospitality businesses evolving in the UK and Ireland? Explore Mastercard's interactive report to understand emerging trends in quick service, casual restaurants, and fine dining.

How are restaurant and hospitality businesses evolving in the UK and Ireland? Explore Mastercard's interactive report to understand emerging trends in quick service, casual restaurants, and fine dining.