We have a 3 great podcasts for you - take your pick or take them all - on demand anytime anywhere.... RetailCraft Podcasts Interviews with the people behind multichannel performance. The RetailCraft podcast series looks at the who and how behind the performance of our Global Elite 1000 companies, and those who influence and inspire them. Ian Jindal shares the studio with retail leaders, RetailX’s analysts and Georgia Scott of Adobe. Retail Media X podcast series 2024 Recorded live at the inaugural Retail MediaX event in London on 11 June 2024, this limited edition podcast series brought to you in partnership with SMG talks to experts from across the retail media ecosystem for a look at what leading UK retail media networks are doing, how the sector is evolving and where it goes next. Each episode sees Paul Skeldon, Editor at InternetRetailing and RetailX, joined by a member of the SMG team and a special guest speaker. Subscription Podcast Series 2 Recorded live at the second SubscriptionX , part of RetailX Event’s Spring Festival 2024 , this five-episode series looks at all stages of the retail #subscription economy – from scaling a subscription first business; the importance of the right technology; how AI will impact creativity; and building a community through user experience and collaboration. Each episode will see Katie Searles, Editor at InternetRetailing, joined by a member of the Chargebee team and a special guest speaker. SEE LINKS IN THE COMMENT BELOW;
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In the evolving ecommerce landscape, personalisation isn't just a buzzword – it's the cornerstone of #customersatisfaction and retention. In our latest podcast episode, Dan Greenall shares how embracing technology can transform post-purchase experiences, bridging the gap between transactional interactions and a continuum that feels personally tailored to each customer. Apple Podcasts: https://lnkd.in/eZRwmy4j Spotify: https://lnkd.in/efRgEZgX YouTube: https://lnkd.in/esjBCDnd Dive deeper into how this approach not only cuts through the noise but sets the stage for sustainable growth.
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Excited to share a glimpse of our first LEAD episode where Ritvik Sharma chats with Kyle Aaron, Creative Lead at a leading hospitality brand, about the art and challenges of creativity in business. This trailer teases our deep dive into bridging creativity with technology and navigating stakeholder expectations. A must-listen for anyone passionate about innovation in design and marketing. Checkout the links for the full episode! #LEADPodcast #Innovation #Creativity #DesignThinking
Excited to introduce my new podcast, LEAD - Leading Experimentation, Analytics and Design, aiming to bridge the gap between theory and practice, providing insights and inspiration to drive transformation in your projects and organizations. Whether you're a seasoned professional or just starting out, there's something here for everyone passionate about the future of digital innovation. Checkout our first episode via the links below (and comments) featuring Kyle Aaron, Creative Lead at a leading hospitality brand, as we delve into the power of creativity in bridging technology and design for business growth. Kyle shared candidly about the pros and cons of being a creative professional, the obstacles of aligning visions with stakeholders, and how imparting knowledge can turn challenges into victories. Whether it's convincing stakeholders about the direction of a project or educating clients on design principles like color theory, this episode is packed with real-world insights that every creative can relate to and learn from. --> Watch or Listen Full Episode on Spotify: https://lnkd.in/d8dQqRiD --> Listen on Apple Podcasts: https://lnkd.in/dS5rcFgD
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Customer Experience Expert, CXPA Board Member, and Best-Selling Author of "Do B2B Better" and "How Hard Is It to Be Your Customer? Using Journey Mapping to Drive Customer-Focused Change"
Exciting news! I was featured on the CX Goalkeeper Podcast with Gregorio Uglioni, and the episode is officially live today! It was fantastic talking with Greg about customer experience, and I'm happy to be part of this smart and informative series. In this episode, we dived deep into making customer experience a priority for your business. We all know CX matters--but your business needs you to prove it. It's a must-listen for anyone looking to enhance their customer experience strategies and drive success in their business. Don't miss out on this insightful conversation - tune in now, and check out some of the other CX Goalkeeper episodes while you're at it. Click the links below to start listening: 🔗 Spotify: https://hubs.la/Q02wPlgM0 🔗 Apple Podcasts: https://hubs.la/Q02wPvmn0 🔗 Google Podcasts: https://hubs.la/Q02wPztv0 🔗 Amazon Podcasts: https://hubs.la/Q02wPvGg0 Let's learn, grow, and innovate together with the CX Goalkeeper Podcast! #CX #CustomerExperience #Podcast #BusinessGoals
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Great interview with my friend Jim Tincher, CCXP - if you want to learn how to take your customer service to the next level, tune in. Also highly recommend his book, "Do B2B Better" #podcast #customerexperience #cx #b2b
Customer Experience Expert, CXPA Board Member, and Best-Selling Author of "Do B2B Better" and "How Hard Is It to Be Your Customer? Using Journey Mapping to Drive Customer-Focused Change"
Exciting news! I was featured on the CX Goalkeeper Podcast with Gregorio Uglioni, and the episode is officially live today! It was fantastic talking with Greg about customer experience, and I'm happy to be part of this smart and informative series. In this episode, we dived deep into making customer experience a priority for your business. We all know CX matters--but your business needs you to prove it. It's a must-listen for anyone looking to enhance their customer experience strategies and drive success in their business. Don't miss out on this insightful conversation - tune in now, and check out some of the other CX Goalkeeper episodes while you're at it. Click the links below to start listening: 🔗 Spotify: https://hubs.la/Q02wPlgM0 🔗 Apple Podcasts: https://hubs.la/Q02wPvmn0 🔗 Google Podcasts: https://hubs.la/Q02wPztv0 🔗 Amazon Podcasts: https://hubs.la/Q02wPvGg0 Let's learn, grow, and innovate together with the CX Goalkeeper Podcast! #CX #CustomerExperience #Podcast #BusinessGoals
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Retail media has been experiencing significant growth with the increasing shift towards online shopping, technology advancements, and data-driven advertising amongst other influential factors. In a recent podcast hosted by SmartOSC, Alin Dobrea, Head of Marketing Solutions & Partnerships at ZALORA Group, shares about how ZALORA is "operating in this new, exciting space". Describing it as the third wave of digital marketing, Alin positions retail media as a pivotal evolution "where you are able to engage with the customer as they are literally one click away from the purchase", succeeding the initial focus on SEO/SEM as the first wave and social media and influencer marketing as the second wave. During the discussion, Alin delves into ZALORA's role in this dynamic landscape through its ZALORA Advertising Platform (ZAP). ZAP provides a full-funneled platform to enable brands to launch campaigns seamlessly across different channels, leveraging integrated datasets. This integration empowers brand partners to connect with ZALORA's audience effectively, ensuring optimal performance not only within the ZALORA shopping platform but also extending beyond its boundaries. The podcast further explores Alin's insights gained from his journey in the marketing industry, offering a valuable perspective on the changing landscape. Additionally, the conversation touches on the emergence of Generative AI and its incorporation into the customer experience on ZALORA. For a deeper understanding of these topics and more, tune in to the #CommerceTalk episode. If you want to know how ZALORA's Marketing and Advertising services can help your brand reach your target audience, reach out to us here: https://lnkd.in/gi9SQsHP
📣 New #CommerceTalk Episode Now Available - 𝐈𝐬 𝐑𝐞𝐭𝐚𝐢𝐥 𝐌𝐞𝐝𝐢𝐚 𝐭𝐡𝐞 𝐍𝐞𝐱𝐭 𝐖𝐚𝐯𝐞 𝐨𝐟 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠? Alin Dobrea on Customer Experience, Innovation, and More! Join us as we chat with Alin Dobrea, the Head of Marketing Solutions and Partnerships at ZALORA Group. Together, we’ll explore: ✅ The rapid rate of growth in retail and technology in Southeast Asia ✅ Retail Media as the next wave of marketing and what brands can learn from this opportunity ✅ Customer experiences of the future and the emergence of Generative AI ✅ The power of ‘trusting the process’ And that's just the beginning! ✔️ Spotify: https://lnkd.in/gP6tySGC ✔️ Apple Podcasts: https://lnkd.in/g94Gbxyv ✔️ Google Podcasts: https://lnkd.in/g2n3a3G7 #Leader #Insight #Podcast #SmartOSC
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Consultant and keynote speaker on winning vs. losing digital strategies. TechMoat Consulting. Tech Strategy Podcast. Don't contact for SEO, digital marketing or podcast guests.
3 Take-Aways from My Interview with #Lazada CEO James Dong. And With CTO Howard Wang. Lazada and Southeast Asian #ecommerce are big important subjects. I chatted with both the CEO and CTO. This podcast has what I learned. #digitalstrategy https://lnkd.in/dhYdUV_y
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3 Take-Aways from My Interview with #Lazada CEO James Dong. And With CTO Howard Wang. Lazada and Southeast Asian #ecommerce are big important subjects. I chatted with both the CEO and CTO. This podcast has what I learned. #digitalstrategy https://lnkd.in/dhD2Dn_h
The Tech Strategy Podcast: 3 Take-Aways from My Interview with Lazada CEO James Dong. And CTO Howard Wang (179) on Apple Podcasts
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💥New Episode Live!💥 7 Experts Share Their Top Tips for Tech Stack Optimisation in 2024 Dive into the future of eCommerce with our latest podcast episode, where we've gathered insights from top industry experts on optimising your tech stack for 2024! From leveraging automation to simplifying your technology, learn the strategies that will streamline your operations, save costs, and propel your business forward. Whether you're deciding between building or buying, seeking efficiency, or aiming for maximum ROI, this episode has the guidance you need. Don't miss out on the wisdom that could redefine your ecommerce success! 🌟🖥️ 🎧 Tune in now and transform your tech stack into your most powerful asset! #ecommerce #shoppingandtheretailindustry #onlineshopping #commerce Listen to find out more. Apple Podcasts Spotify Or on our website:
7 Top Tips for Tech Stack Optimisation in 2024 (episode 485) – eCommerce MasterPlan
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Vice President of Industry and Global Alliances | MBA, Supply Chain, Robotics, and Retail | @gcourtin
Thanks to Systems Plus Solutions for the opportunity to spend time with Sapan and discuss digital, retail, and the supply chain. Enjoyed the conversation around how digitization continues to impact retail, from the consumer back through the supply chain. #retail #digital #EnablingDigital #supplychain Tecsys Inc.
"Digitization in retail supply chains has empowered hyper-personalization in the consumer lifecycle" ✅ Unlock more such intuitive insights in the latest episode of our #EnablingDigital podcast series!🎙️ Titled "Revolutionizing Retail Supply Chains by Spearheading Digital Transformation", the episode features supply chain expert Guy Courtin, Vice President of Industry and Advanced Technology at Tecsys Inc. Join him and Sapan Choksi, CEO at Systems Plus, as they break down the crucial role played by digital transformation in metamorphosing the retail industry and aligning the supply chain with the evolving consumer demands. 📈 Listen to the full episode now: https://lnkd.in/dFfAhgJV Also available on all podcast platforms including Apple podcasts, Google podcasts, Spotify, RSS feeds, and more. 🚀 #DigitalTransformation #Retail #SupplyChain #AI #GenerativeAI #Tech #TechTrends #Podcast #B2BPodcast #SystemsPlus
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The "Automate Your Agency" Podcast is now live! 🎉 🎙️ We're thrilled to announce the launch of the "Automate Your Agency" podcast, hosted by none other than our very own, Alane Boyd and Micah Johnson! Every Monday, our goal is to bring you proven solutions to the real-world operational challenges that most businesses and their leaders face. Whether you want to break free from the daily operational grind or increase revenue without doubling your headcount, Alane and Micah will talk you through the remedies they've used to boost revenue and supercharge growth in over 200 businesses including their own. 🌟 There are already 2 episodes up for you to enjoy! Listen now and subscribe on Spotify, Apple Podcasts or your favorite platform! 📲 Here are just a few of the things you will gain from listening? ✅ Overcome operational inefficiencies ✅ Implement effective automation and AI strategies ✅ Scale your business without increasing overhead FYI: In next week's episode, Alane and Micah discuss how implementing a Skills Tracker for their team saved them loads of time in task delegation and even helped them make smarter hiring decisions. The answer is a no-brainer! Make sure to tune in! 🎯 #PodcastLaunch #BusinessGrowth #Automation #AI #WorkdayNinja
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