InvoiceCloud, Inc.’s Post

When it comes to #transparency at Front we talk the talk *and* walk the walk. We’ve shared our pitch decks, our roadmap, and most recently: our real-time support metrics. We were inspired to do so by Rippling, who did the same in 2022. Now we’re bringing together Front CEO, Mathilde Collin and Rippling CEO, Parker Conrad for a discussion on why this transparency around support matters, and why it’s good for business. Save your seat to learn:  📈 The ROI of making your support metrics public  🚀 How to maintain support stats that far exceed industry benchmarks…and why you can’t hide behind rosy averages  👪 Why *everyone*, from leaders to engineers, should directly engage with customers https://lnkd.in/gzqJjgUp #customerservice #customersupport

✍ Learn about the challenges and opportunities of joining a successful business in this insightful interview with Totalmobile's CEO, Phil Race, by Upsales Revenue Journal. Phil shares his six tips for incoming CEOs and discusses the significance of embracing change, fostering a collaborative culture, and staying ahead in a dynamic market. Discover the full conversation here 👇 https://lnkd.in/e2T-Zp4G

This Friday, we will have the pleasure of presenting ClearStar Consulting with Steve Dietrich. 🌟 Propel your corporate vision, team growth, and productivity with their advanced consulting programs designed to achieve excellence.   Stay tuned for more insights from this upcoming presentation.    #CompanyPresentation #ClearStarConsulting #BusinessGrowth

Celebrating wins, powering progress. At Muntz & Associates we continue to celebrate your successes. Whether big or small wins, we are proud to cheer our clients on from the sidelines. Success can be measured in many ways, and despite being in a challenging environment our local business community has a lot to be proud of. Whether it be expanding a team or premises, reaching a personal or organisational milestone, there’s always a win found in progress. Each success story reflects a collective team effort, committed to working together towards a shared business goal. At Muntz & Associates our strategic planning services enable you to plan ahead and propel your business forward. We recognise the importance of people and the contributions made across both clients and stakeholders. Celebrating these moments not only boosts team morale but also reinforces a positive, forward-thinking culture, paving the way for future growth and continued success. We're by your side, supporting your business and financial goals. We believe in you and our region. www.muntzassociates.com.au #MuntzAssociates #SolidAccounting

In our latest newsletter I return to Canopy's core values. These values serve as a touchstone both for our organization and for me personally. We have been through many changes and ups and down over the past few years and our values always guide and ground us. To make sure our values are more than words on a page we actively bring them into our decision making and our ways of working together. How do your personal and/or organizational values guide and ground you?

Asher Mathew, CEO of Partnership Leaders, and Raegan Wilson, MBA, VP of Ecosystems at Spur Reply, joined forces to delve into the hottest topics in the industry. From partner enablement to partner personas, get ready for the juiciest discussions at this year's 𝗠𝘂𝗹𝘁𝗶𝗽𝗹𝘆: 𝗜𝗺𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝗖𝗼𝗻 '𝟮𝟰. Different partner types bring meaning to the word ecosystem. Listen as they discuss the shift of defining each partner type and jump in on the discussion in person at #ImpartnerCon24.

As a fractional executive, we understand the common frustrations that organizations face when it comes to growth, revenue generation, and building a high-performing team. Here are some key frustrations we may be able to help address:

Missed our latest blog post? https://hubs.la/Q02mjL-y0 Can you lead your team through a winning narrative? Can you believe in their talent and hone their abilities? CAN YOU ADAPT to the ever-changing nature of technology and embrace it for your team? Can you learn it? Click and see if you have what it takes to lead your team! https://hubs.la/Q02mjL-y0

20 years ago this month, Andre Lavoie and I sat down in a Dunkin' Donuts in Newton Center with our attorney to sign the incorporation paperwork for what eventually became ClearCompany. For me, the company really started almost two years earlier, when Andre called me back one evening and said, "what are you doing with that idea with the resumes you told me about? I like that one." We'd kicked dozens of concepts around over the prior few years, but one of us always found a reason to bounce them--until then. But this one, the more we chewed on it, the more it felt like The One. And so in September of 2004 we made it official, and six months later launched our first product, with our first paying customer (though I never did get around to sending them a bill for their $3000 subscription). A while back a candidate I was interviewing asked me what was the biggest surprise after (almost) 20 years, and I said, "how much the essential problem hasn't changed." What was obvious to Andre and I, even as overconfident and inexperienced twentysomethings, was how poorly companies understood their people, and the processes they used to manage and (hopefully) maximize the value of that enormous investment. We believed that a single system which could accompany the employee from the moment of first contact to the end of their journey would help companies hire better, build great cultures, and develop and retain the top talent needed to hit their goals. Since then, the work of HR teams has migrated from being mostly on paper--if it was tracked at all--to a vast ecosystem of tens of thousands of HR and recruiting apps, and I'm not sure it's benefited the overworked and underappreciated HR teams as much as it's benefited the HCM industry. And that's why our vision--our North Star--remains largely the same as it was over two decades ago. It's been an incredible ride and it wouldn't have been possible without the help of hundreds of employees and thousands of customers who put their trust in us over the years. Thank you!