Customer service is one of those jobs that most of us DO NOT want to think about. However, in today's business landscape it has become one of the top deciding factors when selecting who you do business with. In this episode, host Paul Castleberry sits down with Cristina Montero, Executive Account Manager for InXpress Southwest Florida and Colorado, to discuss how they take their customer service to the next level. Watch entire podcast on https://hubs.la/Q02B2YtS0 #InXpress #InXpressNetwork #InXpressPodcast #IdeasXchange
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Customer service is one of those jobs that most of us DO NOT want to think about. However, in today's business landscape it has become one of the top deciding factors when selecting who you do business with. In this episode, host Paul Castleberry sits down with Cristina Montero, Executive Account Manager for InXpress Southwest Florida and Colorado, to discuss how they take their customer service to the next level. Watch entire podcast on https://hubs.la/Q02B2WxH0 #InXpress #InXpressNetwork #InXpressPodcast #IdeasXchange
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Host Paul Castleberry and guest Mark Taylor, discuss the things you should be doing to strengthen your business going into a new year. They will discuss creating targets, 3-year plans, how to get traction and create measurables, and getting people's input on those plans. They will also discuss taking stock of business relationships and how to navigate them. Watch entire podcast here https://hubs.la/Q02CMLyS0 #InXpress #InXpressNetwork #InXpressPodcast #IdeasXchange
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Host Paul Castleberry and guest Mark Taylor, discuss the things you should be doing to strengthen your business going into a new year. They will discuss creating targets, 3-year plans, how to get traction and create measurables, and getting people's input on those plans. They will also discuss taking stock of business relationships and how to navigate them. Watch entire podcast here https://hubs.la/Q02CMN2K0 #InXpress #InXpressNetwork #InXpressPodcast #IdeasXchange
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🎙 Get ready for The Service Lounge podcast! Today, we're teasing the top 2 customer complaints in the service lounge, making up over 50% of all issues. Curious about the other 8? Tune in tomorrow for our first episode where we'll dive deep into all 10 complaints and how to tackle them! Starring Brandon Nixon & Christian Eagon at UpdatePromise #PodcastTeaser #ServiceLounge #CustomerComplaints #ComingSoon
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Sage advice for retail and life, Ron Thurston shares with us what to focus on for maximum impact. Link to the podcast, which includes Ron's episode, is in the comments below. Check it out and let us know what you think #retailpodcast
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On the Customer Confidential Podcast, Jon Freier, president of T-Mobile’s US Consumer Group, joins host Rob Markey to share his firsthand account of the company’s remarkable corporate turnaround. Jon describes the “Un-carrier” strategy, from its risky beginnings to its industry-reshaping impact. He shares how T-Mobile broke the mold, challenged conventions, and ultimately won over customers by putting their needs first. Listen to the full episode here. https://bit.ly/4cpACfp
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Founder and President of Newpoint - Financial Advisors to Distressed Companies and Stakeholder with $5MM to $50MM in Revenue
If you ever want to figure out how the TMA can help you, you can find that answer in this podcast hosted by Paul Musser who speaks with Jack O'Connor, two strong members of the Turnaround Management Association that layout simple strategies for you and some of the success they have enjoyed as a result of those efforts. It’s not only what you know, but who you know – get connected. https://lnkd.in/eExbbih5
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In the newest episode of the Revenue Insights Podcast, we’re joined by Frédéric Guitton, Chief Revenue Officer at Quality Labor Management, LLC to discuss the paramount importance of the discovery stage for meeting their customers’ needs. Tune in to find out why they make a moral obligation to their customers early on 🤔 Head to the comments for the links 👇 #revenueinsightspodcast #revenueinsights #discoverystage
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Get ready for tomorrow's episode of the #IndependentThinking Podcast! Dennis Holzer, Executive Director of PowerHouse Alliance, joined us, exploring the distributor buying groups' world. Tune in to discover trends in product and purchasing from the distributor side of the business. Don't miss out! 🎙️🌐 #NewPodcastEpisode #BuyingGroups #IndependentRetailers #BusinessDistribution #ExecutiveInsights #BusinessTrends
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Certified Business Continuity Professional & Coffee Consultant. Specializing in contingency planning strategies for specialty coffee shops & roasters. Founder: Resilient Coffee Pros
Can you leave your business for 2 weeks, not check your email, not post on social media and be totally present in the experience with the people you're with? If not, you'll want to tune in to this week's episode of the Continuity Conversations podcast where we talk about letting go to grow and how trust plays an important role in the resilience of your business. How to listen? The latest episode here > > https://lnkd.in/gSsRvw2V #applepodcasts #continuityconversations #businessresilience #letgotogrow
