iQor’s Post

Imagine a world where every customer interaction is personalized, seamless, and proactive. We're building that future with MyWave.AI's Intelligent GenAI Processes Platform. Whether it's understanding customer context, eliminating tedious form-filling processes, or delivering the right outcome quickly and simply – we're revolutionizing how enterprises engage with their customers. #NotBusinessOneAsUsual Geraldine McBride | Chelsea Sanford | Aly Kuly Khan | Mohammad Khalid Iqbal | Obaid Iqbal #Abacus #MyWave #AIIntegration #DigitalTransformation

In the ever-evolving landscape of technology, businesses are constantly seeking innovative solutions to enhance customer experiences and streamline operations. One such groundbreaking concept that has gained traction in recent years is the "Digital Twin." Originally used in manufacturing and industrial sectors, Digital Twins are now making waves in customer-centric industries, giving rise to the Digital Twin of a Customer (DTOC). #digitaltwin #digitaltwinofacustomer #customerexperience https://lnkd.in/d-QGW4kg

Imagine a world where every customer interaction is personalized, seamless, and proactive. We're building that future with MyWave.AI's Intelligent GenAI Processes Platform. Whether it's understanding customer context, eliminating tedious form-filling processes, or delivering the right outcome quickly and simply – we're revolutionizing how enterprises engage with their customers. #NotBusinessOneAsUsual Mohammad Khalid Iqbal | Haider Naqvi | Obaid Iqbal #Abacus #MyWave #AIIntegration #DigitalTransformation

🌟 Introducing exstoAI: The Future of Automotive Intelligence 🌟 AI has long been associated with cutting-edge technology, and with exstoAI, we’re taking that concept to the automotive industry. Automotive Intelligence is the driving force behind our exsto Customer Engagement Platform. Our platform brings together every module a dealership needs into a single, powerful system—service bookings, CRM, online check-in, workshop management, vehicle health checks, service plans and subscriptions, and more—all developed by one supplier and accessible through one login. This level of integration not only streamlines operations but also elevates the customer experience to new heights. With exstoAI, we’re redefining what intelligence means for the automotive world. 🚗💡 #exstoAI #AutomotiveIntelligence #Innovation

The Future of Telco Order Management is Intelligent, and It's Here Now! At Qeema, we're thrilled to be collaborating with industry leaders MATRIXX Software and Celfocus on a groundbreaking TM Forum Open Innovation Catalyst project. Our collective effort, entitled Real-Time Intelligent Customer Experiences, showcases the transformative power of AI in the telecommunications industry. This project leverages AI to deliver a seamless customer journey by: -Enabling personalized bill forecasting and competitive analysis. -Providing offer upgrade recommendations. -Utilizing AI-powered anomaly detection for self-healing and proactive customer care. The results speak for themselves: this Catalyst has the potential to significantly improve customer satisfaction, accelerate revenue growth, and boost market share through innovation. We're proud to be at the forefront of this revolution, proving that CSPs already possess the tools to unlock the transformative potential of AI and gain a competitive advantage today. Join us at DTW Ignite June 18-20 to learn more about this exciting project at kiosk C21 in the DTW Ignite Quad. Read the full press release here: https://lnkd.in/dZDqDqx9 TM Forum #TMForum #Catalysts #TMFDigital #DTW24 #IGNITE #PR #QeemaEnablesSuccess

Abacus are doing superb work in the GenAI space transforming customer experience while also lifting employee productivity by 10x. Exciting times to be in our industry and whether you are a large enterprise or a small one - achieving the outcomes are fast and affordable with MyWave GenAI for Business and Abacus. #genai #ai #customerexperience #employeeexperience #erp #hyperpersonalisation

Imagine a world where every customer interaction is personalized, seamless, and proactive. We're building that future with MyWave.AI's Intelligent GenAI Processes Platform. Whether it's understanding customer context, eliminating tedious form-filling processes, or delivering the right outcome quickly and simply – we're revolutionizing how enterprises engage with their customers. #NotBusinessOneAsUsual Mohammad Khalid Iqbal | Obaid Iqbal #Abacus #MyWave #AIIntegration #DigitalTransformation

As we continue to evolve Tactful AI's platform, I would love to share how our Automation Studio can empower your contact centres to deliver smarter, more efficient, and seamless customer experiences. Here are some of the key ways our Automation Studio can uplift your contact centre operations: 📞 Designing IVR: Create intuitive Interactive Voice Response systems that streamline customer interactions and reduce wait times. 🔀 Smart Routing & Queuing: Set up unified and intelligent routing and queuing systems that optimise the flow of customer queries, ensuring they reach the right agents at the right time. 💬 Deflecting to Digital Channels: Seamlessly transition customers from voice to digital channels, allowing them to choose the most convenient method of communication while reducing operational costs. 🔧 Workflow Automation: Automate repetitive tasks and integrate workflows directly with your business tools, allowing your team to focus on what matters most—your customers. 🤖 AI-Powered Experiences: Build AI-driven interactions over digital channels that enable customers to self-serve and solve their issues, freeing up your agents to handle more complex cases. 📨 Auto Collect Customer Tickets 24/7: Never miss a query again! Our automation collects and categorises customer tickets around the clock, ensuring a timely and efficient response. 📊 Customer Feedback & Advanced Analytics: Gather customer feedback in real-time and leverage advanced analytics to continually improve service quality and customer satisfaction. With these capabilities, contact centres can transform from reactive to proactive, offering a seamless, integrated, and more personalised customer experience. Let's embrace the power of automation to not only reduce costs but also to create meaningful customer experiences! If you're interested in exploring how these features can benefit your contact centre, connect with a local Tactful AI partner today. 🌍 #ContactCenter #CustomerService

Elevate your customer experience with cutting-edge AI-powered automation. Streamline processes, boost productivity, and deliver exceptional service effortlessly. Discover the future of customer interaction with Inaipi's Smart-X. To know more: https://lnkd.in/gETTwa4S #SmartX #AIAutomation #CustomerExperience #InaipiApp #Innovation #Efficiency"

From retail to tech support, businesses are embracing chatbots to enhance the customer experience and reduce response times. As AI evolves, the line between human and machine-driven support is becoming almost invisible! 🤖✨ #AIChatbots #CustomerService #TechInnovation #BusinessEfficiency #Automation #FutureOfSupport #DidYouKnow #2024Trends #fact #didyouknowfacts #dailyfacts #interestingfacts #generalknowledge