Ira Michael Blonder’s Post

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CEO & Founder, IMB Enterprises, Inc. - Developing Business with Thought Leadership

https://lnkd.in/dZd6R2Fp I don't find this story (writers Lauren Tara LaCapra and Wayne Ma. Publisher: The Information) helpful. Why? Because I use another Goldman Sachs consumer product and have found the product ~ hard to use (glaringly hard to use during my recent 2 months out of the US) ~ short on high quality customer service - the customer service agents aren't the problem, the problems amounts to policies & customer service training. ~ user unfriendly. I can almost feel how extremely uncomfortable a fit it is for the Goldman Sachs brand. I expected to learn more about why Goldman Sachs, the business, is struggling with what you might call a pivot to traditional banking, or a new line of business for them. Instead, for me the story is too long on details I don't find helpful. Anyone know of a better story on the same topic? Thanks #goldmansachs

How the Partnership Between Apple and Goldman Sachs Soured

How the Partnership Between Apple and Goldman Sachs Soured

theinformation.com

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