Irrational Labs’ Post

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View profile for Kristen Berman

CEO & Co-Founder at Irrational Labs | Behavioral Economics

What can growth leaders learn from game designers? I sat down with Joel Burgess and Dan Vadar to decode motivation and engagement through the lens of Grindstone, one of Apple Arcade's most successful puzzle games. There are a ton of lightbulb moments in this show around user motivation and onboarding. We deep dive into: ❤️ Why removing "hearts" (making the game harder) increased engagement 👾 How they balanced casual and hardcore players 🧠 The psychology behind how they drove daily active users 😶🌫️ Why some features failed despite being "good ideas" 👩🏽🏫 What game design can teach us about customer motivation The conversation reveals counterintuitive truths about user motivation:   ⛔️ Making things harder can increase satisfaction 😀 Good friction > endless dopamine hits 🎯 Why their leaderboard worked ⚙️ The best "comeback mechanics" to drive retention Listen to unpack how games unlock deep user engagement (and what that means for your product). The link is in the comments.

Előd Balázs-Engelsen

I help designers sell their expertise online | Product designer

2mo

Great share as always.

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Sameer Ranjan

Lead Product Manager | AI-Driven Growth & Engagement Expert | Ex-Byju’s | IIT Kharagpur

2mo

Kristen Berman Who knew game designers were the ultimate growth hackers? 🎮 Making things harder to boost engagement feels like the ‘dark souls’ of customer motivation strategies—but hey, if it works, it works! Now I’m wondering, what’s the equivalent of a leaderboard for workplace productivity? Asking for a... teammate. 👀

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Usama Mustafa

Access Top 1% Unity Game Developers & Design Experts || Game Development & Publishing Specialist || Managing Director at Game Nexus

2mo

Great insights! Joel Burgess and Dan Vadar show how making things harder can boost satisfaction, and how balancing player types drives engagement. ‘Good friction’ and psychology behind daily active users are key takeaways for growth leaders. Can’t wait to apply these lessons. #UserEngagement #GrowthHacking #GameDesign"

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