iSeatz’s Post

Overall Retail spending fell in April, with consumers remaining wary about rising living costs and cutting back on costs where possible. The wet weather also hampered retail spend growth, with in-store shopping falling compared to previous months. Read the full Consumer Spend report here: https://upl.inc/rqzzvr #ConsumerSpending #Retail #BigPictureBanking

Consumer Spend trends have been highlighted by Karen Johnson in our latest Consumer Spend Report

RedFlagDeals.com recently surveyed our users in March 2024 to gauge the current state of Loyalty Programs in Canada. With a robust response of 1,200+ participants, we were able to uncover trends, preferences, and recommendations regarding loyalty programs across various sectors. Here's a list of the leading brands by category. Aeroplan - Travel & Airlines Marriott Bonvoy - Hotel Scene+ - Movies AIR MILES Reward Program - Vehicle & Gas American Express - Credit Card Loblaw Companies Limited - Grocery, Retail & Best Overall Please reach out directly to me if you are interested in seeing the full report. #Loyalty #Shoppers #Retail #CustomerLoyalty #DigitalMarketing #MarketingInsights #LoyaltyPrograms #LoyaltyProgram #RedFlagDeals

Self-Service Also Means Service Automation Automation is the foundation of self-service in retail. Many retailers use self-checkout systems to serve their customers, but this is only possible because most parts of the sales process are automated to the point where there is minimal interaction with consumers. To illustrate this, I’ve prepared a video showing how simple room delivery in a typical hotel can be automated. The benefits of such automation are significant for both retailers — in this case, the hotel — and consumers, who are the guests. #pointofsale #retail #utomation

What an amazing experience at the AMA Atlanta "True Customer Connections" event! It was crazy to hear from leaders across major brands like Tropical Smoothie Cafe, Zaxby's Franchising LLC's, Papa Johns, RaceTrac, and IHG Hotels & Resorts. A key takeaway was the emphasis on using data to deeply understand customers and provide personalized value and experiences. As Taylor Richardson put it, "How do we give them a sense of southern hospitality? How do they feel like we understand them and we're providing value?" I may not work in loyalty marketing directly, getting this inside glimpse into data-driven loyalty strategies at major companies was truly fascinating. #loyaltymarketing #customerexperience #personalization #datadrivenmarketing

😍 What makes people loyal to hospitality and how you can maintain their loyalty? In a cash-strapped market, brand loyalty can be shaky and operators can’t afford to rest on past successes. Our research highlights that the key to building a loyal customer base is the delivery of the fundamentals of hospitality – not just once, but every time. Head over to https://lnkd.in/ef7AjWJi to find out more! #ZonalUK #TheValueOfHospitality #HospitalityTech #ConsumerResearch #HospitalityTips #GOTechnology

One in eight of us in the UK can't resist shopping online while on holiday 🏖️ Summer doesn't slow down fulfilment. With everyone grabbing their last-minute beach essentials and enjoying summer deals, the need for fast, reliable fulfilment is just as important in peak season. So, as the sun shines and everyone begins to take a well-deserved rest, we are here. Fully operational. ☀️ Our teams are working around the clock to ensure partners’ orders are fulfilled quickly and seamlessly, no matter where their customers are. 📮 If you’re looking for a fulfilment partner, talk to us to see how our partners experience smooth, timely deliveries—even during peak holiday season. 🤝 #HolidayShopping #Fulfilment #Ecommerce #BusinessGrowth

For many, the festive season can be a busy and stressful time to travel, but it is within the airlines’ power to make this period effortless with seamless journeys. By tending to the ‘micro-moments’ across the travel lifecycle, airlines can intelligently target and engage customers with personalised ancillaries bespoke to their journey. With the right product, placement and pricing, combined with the power to control that in real-time, airlines can ensure that customers derive true value from these intelligent recommendations at the moments in their journey when they need it most. Read more about Datalex Merchandiser’s product here: https://hubs.ly/Q02dfCMq0 #DatalexMerchandiser #ancillaries

Who doesn’t like rewards? Retail loyalty programs are commonly used as a marketing strategy across industries, encouraging customers to give more business to their company. The hospitality industry has been popularizing the culture of rewarding its customers for making them loyal. To know more click here: https://lnkd.in/dhtwbEMr #Munchem #Onlineordering #Rewards #Loyalcustomers #Points #Business #Retailoyaltyprograms

How are companies evolving their loyalty strategies to keep pace with changing consumer expectations? Mastercard commissioned Forrester Consulting to survey consumer loyalty program decision-makers across retail, restaurants, travel and hospitality, and telecommunications industries to gather their perspectives. Learn more about what is driving growth for loyalty leaders. Download the Forrester study: https://lnkd.in/dRwqKjZi