Ishaan Kaintura’s Post

Starting out in #communitymanagement? Looking to make a career change and pivot into a #communitymanager role, but don't know how to go about it? We can help! In our guide, we look at what the role of community manager entails, as well as your would-be responsibilities and salaries. Use it as a roadmap: 👉 https://lnkd.in/guynHar2

We're sharing inspiring stories about why people choose a career in social care. Our Head of Content, Lindsay Rees, leads the way by sharing her journey and encourages all of you to do the same. As Lindsay emphasises in the video below, 'I wish more young people would choose a career in social care. By sharing our stories, we can combat the negativity and highlight the greatness of working in social care. Let's shout louder about the inspiring and rewarding careers in this field.' You can join in too! Click here to share your story: https://lnkd.in/ek63mY-y 📽️ Watch Lindsay's story and add your voice to the conversation #WhyIworkInSocialCare

Can a community function without a community manager? The answer is both ‘Yes’ and ‘No’ ✅ Yes, because ➡️ Community manager needs break We all know community building and managing is. 24-hr job ➡️ Your core members can take over community for a day to function smoothly I have done this one day as I was overwhelmed. My top community members made the entire community lively ➡️ Your peers can take over Connect with your peers, internal team leads to spice it up with by doing quiz, interaction or any activity that will help them get to know members more This helps getting more people involved making it effortlessly a medium to collaborate. ❌ No, because ➡️ Doesn’t work in a long run Community manager is the voice of brand who knows what makes members interested, valued and engaged ➡️ It becomes a channel to promote Community managers keep right discussions going. They maintain the health of the community ➡️ There will be a disconnect Community managers are like the glue to the bond of brand and customers. If there is no community manager, there is a huge disconnect For a good community manager, empathy is their marketing language. Don’t miss working with them. You would never be able to witness the true essence of community. #communitymanager #communitybuilding

From creating vibrant online communities to managing inquiries, the life of a community manager is a blend of excitement and multitasking mastery. Embracing the chaos with a smile! 😄💬 #CommunityManagerLife #PerceptionVsReality #JugglingTasksLikeAPro

Simple but powerful ways to increase community engagement; 1. Keep record of things you know your members care about and talk about them possibly. 2. Every posts gets replied.( don’t ignore any) 3. Rewards/giveaways for active members. 4. Challenges; give your members a shared experiences to talk about. ( you can do this by adding a section of “question of the week” or “discussion of the week”) 5. Encouraging of the most active member , eg; a shout out from you( by posting them on your social media ) b) extra access to you and free things. These and many more ( to be posted soon) increases online community engagement. If time constraints prevent you from implementing these strategies effectively, consider hiring a community manager to oversee and execute them on your behalf. #communitymanager #communityengagement #onlinecommunitymanager

𝐖𝐡𝐚𝐭 𝐝𝐨𝐞𝐬 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐦𝐞𝐚𝐧 𝐭𝐨 𝐲𝐨𝐮?⤵️ Community means everything to me—both online and offline. As a social media manager, I’ve learned that 𝐲𝐨𝐮𝐫 𝐜𝐨𝐧𝐭𝐞𝐧𝐭 𝐢𝐬 𝐨𝐧𝐥𝐲 𝐚𝐬 𝐬𝐭𝐫𝐨𝐧𝐠 𝐚𝐬 𝐲𝐨𝐮𝐫 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲. It’s about listening to your audience and creating content that resonates. One of my favorite metrics to track is 𝐡𝐢𝐠𝐡-𝐯𝐚𝐥𝐮𝐞 𝐞𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: comments, saves, and shares divided by total engagements. While “likes” are easy to give, they’re often just vanity metrics; real engagement drives impact. On a personal note, getting involved in my local community has been a game-changer for me, especially as a remote worker. Having a community that’s not centered around work but built on shared values and interests has been incredibly refreshing. This year, I started a wellness community in Charleston to bring fellow outdoor enthusiasts together for monthly events that celebrate the natural beauty of our area. Since launching, the group has grown to over 300 members, and I’ve made incredible connections along the way—𝐚𝐥𝐥 𝐭𝐡𝐚𝐧𝐤𝐬 𝐭𝐨 𝐨𝐮𝐫 𝐬𝐡𝐚𝐫𝐞𝐝 𝐥𝐨𝐯𝐞 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐨𝐮𝐭𝐝𝐨𝐨𝐫𝐬. 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐢𝐬 𝐚𝐭 𝐭𝐡𝐞 𝐡𝐞𝐚𝐫𝐭 𝐨𝐟 𝐞𝐯𝐞𝐫𝐲𝐭𝐡𝐢𝐧𝐠 𝐈 𝐝𝐨. It fuels my creativity, motivates me to keep improving, and brings me genuine joy to watch meaningful connections grow. After all, it’s through community that we find purpose, support, and a sense of belonging. #community #connection #socialcommunity #communitybuilding #socialmedia

There’s no ONE way to do community engagement, and there’s no one job title for a journalist who is also a community engagement practitioner. What’s the difference between an engagement editor and a producer? Or an engagement specialist? Or a reporter? What do any of these things mean? This “community engagement industry” is in its early stages, and is just beginning to define these jobs. That's good, right? Because you have a lot of freedom to define things yourself. It can also be overwhelming. Instead of starting with the job title, ask yourself: What do you need this person to do?

Reminder: most of the time, your community members are ignoring you. This should feel comforting 😂 Why? I hear from a lot of my clients that they have awesome engagement plans created but they're afraid to execute them because they're afraid they're "annoying" their community members. And while the risk of community managers dominating the conversation is real, I always find it helpful to remember that not everything I say as a community manager is actually being paid attention to. Community members are busy people and they're not opening every email you send or clicking on every engagement post you create. Most of the things you say they aren't aware you've said at all. So go ahead: repeat, repeat, repeat.

As a community manager, you may have faced the challenge of a quiet or inactive community. You might have tried various strategies: hosting games, launching educational initiatives, or soliciting feedback through surveys. Yet, despite your best efforts, engagement remained low. I’ve been there, and today, I want to share a valuable experience. At one point, our community experienced a significant drop in activity due to the resignation of a beloved staff member. His departure led to a noticeable decline in member engagement. Despite introducing new activities and initiatives, the community’s participation remained stagnant. As a proactive community manager, I decided to take a more personal approach. I reached out directly to members with friendly, personalized messages. P.S: It’s crucial to be polite and non-intrusive, as everyone has their own preferences for involvement. In my messages, I asked why they had become inactive and engaged in meaningful conversations to understand their concerns. I reassured them that the community would continue to thrive, with positive changes on the horizon. I shared details about upcoming plans and made them feel valued and comfortable. The result? Member activity began to pick up that very day and gradually returned to its usual level. So, if you find your community is going silent, consider taking extra steps to address the issue. Don’t just view yourself as a staff member; see your community as your own. Engage with members as you would with friends and maintaining professionalism. _______________________ And that’s a wrap! I'm Mirabel, your trusted Community and Social Media Manager. Feel free to DM me to discuss boosting your community's engagement. #Communitymanager #Communitymanagementtips #Growyourcommunity #Tipstoasuccessfulcommunity

����✨ Happy Community Manager Appreciation Day! ✨🎉 Hey everyone! Today is a special day that we celebrate the unsung heroes of our digital spaces - the amazing Community Managers! 🌟🙌 🔹 These are the passionate individuals who tirelessly work behind the scenes to keep our online communities engaged, informed, and harmonious. They are the maestros conducting the symphony of our social interactions, making sure every voice is heard and every comment is valued. So let's raise our virtual glasses 🥂 to the incredible Community Managers who make our platforms more vibrant and welcoming. Whether they're moderating forums, answering endless questions, or organizing awesome events, they do it all with a smile and an unshakeable dedication. 💌 To all Community Managers: 🍀 Thank you for being patient and empathetic listeners. 💡 Thank you for providing us with enlightening content and discussions. 🤝 Thank you for fostering connections and building bridges within our community. We appreciate all the hard work and endless hours you put into creating a positive environment for us to grow, learn, and interact. Your effort doesn't go unnoticed, and today we shine the spotlight on you! 🌟 Let's show our Community Managers some love! Drop a comment below to share how a Community Manager has made a difference in your online experience. Or better yet, tag them and give them the kudos they deserve! #CommunityManagerAppreciationDay #CMAD #ThankYouCMs #CommunityHeroes #OnlineCommunity #SocialMediaLove #DigitalFamily