ITC Hotels’ Post

How do you organise marketing campaigns for hotel guests? Here is a great example how our UK partner Siemlus uses the Hoteza marketing campaign builder 😎

Here are 3 telltale signs you're actually rocking it more than you realize: You not only paid the bills this month but also treated yourself to a little something extra – because you deserve it! Yup, you questioned yourself and had those tough days, but guess what? That's a sign you're still open to growing and evolving! You've got an income coming in, which means you can rest easy knowing you're covering the basics – sleeping, eating, and dressing comfortably. Keep shining! 🌟 #hotelmanagement #hoteliers #hotelindustry #ihg #dubaihotels #hotels #onlinebusiness

It's time to think differently... Because F&B in hotels has a bad reputation But it doesn't have to be this way. ❌ It's not an amenity for your guests; ✅ It should have its own identity that your guests want to visit. ❌ It's not a profit sucking revenue centre; ✅ It has the ability to positively impact your results (and boost your TREVPAR 😉) ❌ It doesn't have to be boring and obvious; ✅ It has the power to elevate the public spaces and engage the local community. Let's change the bad rep. And start to show the benefits Of a well-considered, well-curated, well-executed F&B experience. Who agrees? 🙋🏼♂️ #success #future #hospitality #hotels #thinkdifferently2024

Manav Thadani suggests that for many hotels, F&B revenue represents 30–50% of their total revenue and the focus still remains on weddings as a segment with restaurants playing second fiddle. Shares Manav Thadani, " In Asia, most large format hotels have a much more equal distribution of rooms and F&B revenue. In some cases, F&B can be 50% of the total revenue. The question here is – does F&B have a larger scope perhaps in terms of profitability? My opinion? Yes! However, a lot of this is seen as MICE revenue or banquet-related, which itself is a mix of corporate conference revenue and revenue from social events, mainly weddings. While weddings undeniably represent a lucrative segment for hotel F&B earnings, focusing solely on this demographic can overlook significant profit-earning potential in other areas. Having said that, weddings do have true revenue and profitability potential if you can do it really well." Read more: https://lnkd.in/gPEzmHp2 Hotelivate #foodandbeverage #revenue #hotelindustry

Today, we share with you 3 Biggest Mistakes Hotels, Bars, and Restaurants, make when coming up with promotional ideas. We've designed various promotions for many well known hotels and bars, in fact perhaps some of you even became their customer because of it. From just the mediocre "buy 1 get 1 free" to a "FREE NIGHT stay". We design promotions that attract customers, and ensure they come back to your business. At Saphron Agency, we designed a promotion-creation matrix that can be used to create any best-selling promotions that attract your customers. Comment down below "FREE" we'll send this promotion directly to your inbox. It's completely FREE and valuable information for your business. #digitalmarketing #marketingagency #hotels #bars #restaurants #foodandbeverageindustry #hotelmarketing #promotions

Communication is unbelievably powerful, especially in this case. A lack of communication will always be filled by the other party. That includes your hospitality guests. When service doesn't quite go to plan, the last thing we need as a business is customers speculating about what is happening in your business. So get ahead of it and put it back on your terms by communicating more with your customers when things aren't going to plan. Although it is a negative, by communicating the situation and how you are rectifying it will ultimately create a better experience for your customers than a communication void. Have you found something similar? #communication #hospitality #restaurants #hotels #guestexperience

In the world of hospitality, exceeding guest expectations is everything. It's about creating memories, fostering loyalty, and ensuring every visit feels special. But let's face it, in a landscape of standardised amenities and digital interactions, genuine warmth can sometimes feel like a missing ingredient. That's where Goodwysh steps in. We understand that in the hospitality industry, it's the little things that leave a lasting impression. A thoughtful welcome gift, a personalised note acknowledging a special occasion, or a gesture of appreciation upon departure – these are the moments that turn guests into raving fans. Goodwysh is your partner in crafting these unforgettable experiences. We curate gifts that embody your brand's unique personality, creating a sense of delight and connection that goes far beyond the ordinary. Imagine the joy of a guest receiving a locally sourced treat in their room, or a handwritten card celebrating their anniversary. These seemingly small gestures can make a world of difference, fostering loyalty and inspiring positive word-of-mouth. Ready to elevate your guest experience? Let's chat about how Goodwysh can help you create moments that linger in the hearts and minds of your guests, long after they've checked out. To know more visit our website https://lnkd.in/g2_6MA4e #goodwysh #hospitality #guestexperience #personalizedgifts #customerloyalty #hotelindustry

Hello, Hotel Experts! 🌟 Big news from #HospitalityRiva2024 in Riva Del Garda: Nayax Smart Hospitality Solution is here, and it’s changing the game! Imagine making your guests super happy, boosting your earnings, and spending less on running your hotel. Sounds like a dream, right? Here’s the deal for all you hotel bosses, like GMs, Operational Directors, and Food & Beverage Directors 🙌! You’re all about three big wins: - making GUESTS HAPPY - earning MORE MONEY - CUTTING COSTS. How do you hit these targets? With #NayaxSmartHospitalitySolution, it’s simpler than you think: Make Guests Happy: Offer them a wider range of services and let them access your amenities any time they want, day or night. Plus, let them choose and pay for only what they really want to use. Earn More Money: Happy guests come back. They also leave great reviews. Great reviews bring in more guests. It’s a win-win-win. Cut Costs: DO ALL THIS while spending LESS on the day-to-day stuff. Sounds amazing, right? And if you want to stay ahead of the game and really stand out, #NayaxSmartHospitalitySolution is your answer! Heads up – spots to discuss #NayaxSmartHospitalitySolution, your key to achieving hotel targets, are filling fast. Keen to explore how? Let’s connect at the event. Reach out to ensure we meet 🚀🏨. Think Smart Think Hospitality Think NAYAX #Nayax #Hospitality #HospitalityTech #SmartHospitality

This year-end discussion between Josiah and Adam centers on the evolving landscape of hospitality brands, emphasizing the challenge of retaining a brand's distinct identity during expansion. They explore how visionary leadership can successfully scale brands while preserving their essence. The conversation also highlights a growing emphasis on social responsibility and environmental sustainability in the hospitality sector, underscoring the need to balance business growth with genuine impact and authenticity. Takeaways: ◦ Evolution of Hospitality Brands: Challenges in transitioning current hotels to newer, independent brands and maintaining a brand's soul amidst consolidation and expansion. ◦ Digital and Design Innovation: Focus on incorporating digital innovation and creative design in the hospitality sector, illustrated by various brands' approaches to luxury lifestyles that blend modern technology with artistic aesthetics. ◦ Scale vs. Soul: There is difficulty in scaling hospitality brands while preserving their unique character and soul. ◦ Visionary Leadership in Hospitality: The importance of visionary leadership in creating unique and soulful hospitality experiences, illustrated by Lyon Porter's Urban Cowboy and Alexander Ohebshalom's The Fifth Avenue Hotel. ◦ Social and Environmental Responsibility: The growing trend of hospitality brands focusing on social impact, environmental sustainability, and meaningful community engagement.

Hotel #loyalty programs are increasingly viewed as the most important brands across their various portfolios. Hotel News Now compiled the most recent #membership totals for hotel loyalty programs to quantify their reach here: https://bit.ly/3VG4or2