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Thoughts on today's Microsoft-Crowdstrike debacle. How our IT decisions allowed ITEK to operate unscathed. #nearshoring #itek #itekcr #medicaldevices #it

View profile for Bernal Rodríguez Jiménez, graphic

CEO - ITEK - Nearshoring MaaS Solution

Microsoft - Crowdstrike About 8 years ago, as we were developing the business plan for ITEK , I made a bold decision at the time: all of our IT infrastructure, 100% of it, would be cloud-based. We were sailing into the, at that time, uncharted waters of running everything from a browser window. We became a fully online email, applications, storage shop based on Google technology. It also meant betting big on a nascent eQMS firm ComplianceQuest, founded by my dear friend Prashanth Rajendran. We implemented all of our Quality System electronically in their Salesforce-Cloud-based solution. And finally, implemented a self-hosted version of Odoo ERP, that today is the nervous system of our company: running everything from HR to Accounting and Financials to Inventory and Asset Management, from another browser window. We realized then that end-user stations (PC or Laptop) didn't really need a desktop Operating System. So we bet on an unknown OS used mainly in education: ChromeOS (basically a full Chrome Browser running on a very secure Linux based foundation) I still remember how most prospective customers and visitors asked a lot of questions about how to run our business from the cloud, what if the cloud stops working, how to get our data if the storage was not accessible. This morning, big and not so big companies started to shutdown all around us: customers, suppliers, neighbors, completely unable to operate. I am not saying that we are not potentially at risk, but definitely that big bold bet on 21st century technologies of 8 years ago saved the day. The lesson seems to be that we should embrace new technologies and paradigm shifts with caution but never with fear.

Thanks Bernal for sharing how the bold decision you made 8 years ago helped save today for ITEK. Wishing ITEK continued growth and success!

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