Itineris’ Post

Our customers value ServicePower for: ✅ A user-friendly platform that empowers the entire team ⭐ Exceptional customer service and a true partnership approach ↔️ Seamless integration with existing workflows Learn how ServicePower can transform your field service business as well at https://lnkd.in/ehCFF3AF. #FSM #FieldService #CustomerSuccess

With the advances in AI, machine learning, and IOT more companies are leveraging their data to make better decisions about the direction of the organizations and assets. Service organizations are no different. Having the ability to collect, decipher, and utilize data allows for a more proactive approach to service. Are you getting the most of out your data?

It's really quite extraordinary what Gentrack is doing in the Water Management space.   Proactive Regulatory Management Water Quality, Security & Environment Protection Leak Detection Drinking Water, Wastewater, Drainage, Trade Waste, Commercial Water With Salesforce E&U built in All out of the box 

Welcome back to "Service Pro: Did You Know", where we pose one simple question: Did you know THIS about Service Pro? Did you know that Service Pro recently added a new feature for Business Intelligence users? The new Equipment Call Explore in Business Intelligence enables: - greater visibility into pre-work order service requests by customer and equipment - the ability to visualize the location of Calls on a map to better target your field service resources - understanding KPIs like the conversion rate of Calls to Work Orders With Service Pro, your data works for YOU. This is your "call" to get your operations in order: set up a short demo today! https://hubs.ly/Q02tnvTk0 #msidata #fieldserviceautomation

RazorSync transforms mobile field service management through simple scheduling and dispatching, streamlined invoicing, and customer management. Check out this blog to learn more and elevate your field service business today! #FieldService #BusinessManagement https://hubs.ly/Q02M85v20

Experience unparalleled convenience with our Customer Portal Software, designed to simplify your field service operations. From customized control panels to real-time updates, our Customer Portal offers intuitive features for seamless operations. Track job progress, share quotes instantly, and enjoy secure payments—all in one place. #CustomerPortal #RealTimeUpdates #QuotesAndInvoices #LiveTracking #FieldServiceManagement #FieldServiceManagementSoftware #FSMGrid #FSMGlobal

👍 93 game changing new offers and solutions for #Telcos & #ServiceProviders? All in one place? Yes, please! We got a sneak peek at the new Service Provider Playbook from CPaaS Acceleration Alliance, and we loved what we saw. 👀 If you're looking to drive new revenue and deliver high-impact solutions to your customers, this playbook is a gold mine. Here are just a few of the business results that caught our attention: 🔵 78% increase in first call resolution 🔵 96% decrease in caller wait time 🔵 50% increase in customer satisfaction 🔵 35% decrease in support costs Read our full breakdown here: https://lnkd.in/g8zsQU3C

Welcome back to "Service Pro: Did You Know", where we pose one simple question: Did you know THIS about Service Pro? Did you know that Service Pro can help your pool service business keep on top of metrics? Service Pro’s tracking and reporting abilities allow you to: • Streamline management of openings/closings and recurring customer visits • Use site history details to track consumables and tasks against customers • Automate customer notifications including ETAs and surveys Access critical measurements where and when you need them most. 💯 Inefficiencies have no place in your operations – flush ‘em out with Service Pro with MSI Data! https://hubs.ly/Q02vyTTV0 #msidata #poolservice #fieldservice #fieldservicemanagement

As the water sector evolves, customer engagement and billing systems must keep up. Upgrade your customer engagement and billing systems with Gentrack g2.0, the new-age CRM and Billing solution for water utilities. With Gentrack g2.0, you can: - Outperform regulatory and business objectives - Accelerate Time-to-Market with 100+ pre-built customer journeys and low-code/no-code customisation - Lower Cost-to-Serve with a flexible operating model Discover more at https://lnkd.in/e6ARgYKm or reach out to discuss your own transformation. #innovationinwater #transformation #digitisation

FLS research identifies around £145,000 in additional hidden costs* in operating #fieldservice without optimised #selfservice automation > https://lnkd.in/eNGubzNk Automation reacts immediately to spontaneous, unforeseeable situations, to re-optimise within seconds. Customer experience is optimised with 24×7 self-service, automated messaging, and ETA. You can offer and immediately book system-suggested cost-optimised appointments to mitigate cancellations and no-access. *10-min booking process via a call centre / 50,000 appointments. See page 8 of the e-book for more information. #scheduling