Meet Simon Barnes, Customer Care Operations Director at Whitley, he joined JLR back in 2011 in engineering. He grew up on the South Coast and lives an active life, taking part in epic challenges, including cycling from London to Paris in 18 hours. 27 years ago Simon was involved in a severe motorcycle accident and years later had to make the decision to have below the knee leg amputation. Simon is an advocate for our SHINE employee-led network, who focus on supporting our colleagues who have visible and invisible disabilities. He is just one of many here at JLR making a difference to people’s lives at work, making JLR a place where everyone belongs. Our networks are in place to ensure we look after you inside and outside of work. Read more Simon’s incredible journey and how he continues to inspire our community. https://lnkd.in/e-i8_Exc #DisabilityInSport #DisabilityAwareness #LifeatJLR
Just when I thought I couldn’t admire a company more #JLR
Not just about words anymore , lots to do at JLR re customer service , premium pricing customer care wofully falls short these days
Inspiring story. Love to hear people like you Simon who take on the obvious set back and challenge yourself to get back on the bike. As with any challenge the support provided by family and your employer is critical and seems that you are lucky to work for JLR
Maybe focus on a solution for the failing Ingenium engines….. That is the customer service required right now..
Simon Barnes it’s a privilege to know you 🙏 so very brave and inspirational for a generation 👍
It’s been MANY years since our paths crossed Simon Barnes but your story is truly inspirational 🤩
Inspiring story and thanks for sharing JLR
What a journey Simon Barnes and what an inspiration for all of us! Really glad to have you as part of our JLR family and much more than that! Thank you so much for your lead, your exemplary support and friendship!
Keep smiling Simon always a pleasure working with you and the D7a and MLA teams
Customer Service Fanatic at The Office Chair Man
2moGreat that you look after your employees inside and outside work but looking at some of the other posts on here today both the JLR company and it’s employees need to re focus, and very quickly, on the QC issues and total lack of customer service it’s clients are receiving. Without customers there will be no JLR or any need for it’s inclusivity policy with its employees, as there won’t be any. Think of the outcome at your predecessors Rover, and the many British Leyland brands….I remember them all, and they too ignored their customers and where are they now,