NHS Management Consultant | Senior Healthcare Leader & Operational Strategist | Transformation & Service Improvement | Coach to Healthcare Managers/Directors | Career Development for Operational Managers
You've just started a new role, so whats next? I've recently noticed a number of people starting new roles in operations management within the NHS, which is great. It’s fantastic to see the fresh energy and perspectives new starters bring to services in the NHS 🎉 If you are new into role, then this post is for you. Here are some key steps and priorities for your first 30 days. These are based on my own experiences and observations: 🏢Get to Know the Organisation: Spend time understanding the structure, culture, and key personnel of your organisation. This will help you navigate your role more effectively and know where to find key people. 🤝Meet Your Team: Building relationships is crucial. Schedule one-on-one meetings with your team members to understand their roles, challenges, and expectations. This will foster trust and open communication. Do this within the first week. 🫂Discover you key stakeholders: Slightly different to people above, this will include people working outside of your team or division/service such as peers in other specialities, understand relationships and mutual needs. 🏥Understand Current Processes: Review and understand the current service delivery processes. This will give you a clear picture of what’s working well and what might need improvement. 🗣️Gather Feedback: Start conversations with staff and stakeholders. Their insights can provide invaluable guidance on where to focus your efforts. Be visible while doing this and introduce yourself to staff. 🎯Set Clear Goals: Based on your understanding and the feedback received, set clear, achievable goals for your service area. This will give you and your team a clear direction. 📋Get to know your Governance Structure: Meet with your senior leadership team to understand what the meeting and reporting structure looks and your role in those meetings, reports etc, Starting a new role can be both exciting and challenging, but remember, every day is a learning opportunity. Don’t hesitate to ask for help when you need it and always keep the lines of communication open with your manager. You’ve got this! 💪 #NewRole #NHS #ServiceManager #HealthcareLeadership #NHSOperations
Pharmacist | Simplifying Healthcare for Everyday Life
4moJanine Wolstenholme Absolutely agree! Starting fresh brings its own mix of excitement and challenges. Embracing each day as a chance to learn is key. Asking for help is a strength, and open communication builds strong foundations.