Jeff Chang’s Post

Jeff Chang

UKI TLS Networking Sales Leader at IBM

4mo

Next generation of support is coming! Join the webinar to understand how TLS + AI can help. #ibmtls

Yasser Eissa

Vice President, worldwide Technology Lifecycle Services Sales, IBM

4mo Edited

IBM TLS + AI - Envisioning the Next Generation of Support ! Please Join Bala Rajaraman, IBM Fellow and TLS CTO, to hear about IBM as “Client Zero” for leveraging AI in your customer support journey. He will discuss how IBM TLS is transforming the support experience using AI and automation capabilities of watsonx in collaboration with IBM Software, Research and Consulting. Registration: https://lnkd.in/e7eiB99p Bala will provide his perspective on how IBM TLS delivers world-class support in three key focus areas: - Superior and effective client experience - Leadership in service and support quality - World-class delivery efficiency Understanding these elements is key to imagining the next generation of support, and how AI can deliver value to your clients, engineers and the ecosystem. Please join us for this impactful discussion of how AI solutions can improve business outcomes and how IBM can help along the journey. IBM Technology Lifecycle Services provides world-class IT support, services and insights for multivendor data center environments—including servers, storage, networking, security and software. #IBM #TechnologyLifecycleServices #AISupport

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IBM Storage Scale day in NY saw an enlightening session by Matt Klos, sharing valuable insights on AI journey across hundreds of customers. Key takeaways included: - Multi-Protocol Data Access: Supporting simultaneous access and GPU Direct, enabling global collaboration regardless of location or format. - Storage Acceleration: Automatic caching of storage systems to speed up data queries and enhance economics. - Storage Abstraction: Providing a consistent experience with a single global namespace to boost efficiency and security. - Storage Assurance: Ensuring data security, governance, and integrity for seamless business continuity. #IBM #AI #IBMStorageScale #IBMScale #IBMAI #IBMResearch Matthew Klos Eleanor A. Lewin Stacie Mason Amy Hirst Scott Baker Sam Werner Denis Kennelly #IBMNewYork #Watson #NVIDIA
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Haider Albaghdadi

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🚀Transform Your Financial Services Organization with IBM Concert! 🎯 Meet IBM Concert - a powerful new tool that uses the IBM watsonx AI and data platform to give you unparalleled visibility and insight into your entire ecosystem of business applications and the clouds, networks, and assets they're built on. ✅Stay Ahead of the Curve: Stay ahead of the curve with AI-powered predictions and suggestions that help you proactively manage risks, maintain compliance, and optimize your IT infrastructure. ✅Effortlessly Integrate: Effortlessly integrate IBM Concert with your existing systems, using generative AI to connect with data from your cloud infrastructure, source repositories, CI/CD pipelines, and other existing application management solutions. ✅Boost Collaboration: Boost collaboration and communication between departments by providing a unified view of applications and related data, making it easy for everyone to stay informed and work together more effectively. ✅Reduce Costs: Reduce costs associated with managing and maintaining multiple applications and systems by gaining deeper insights into their interdependencies and relationships. Financial services institutions can benefit greatly from IBM Concert, especially in areas like fraud detection, anti-money laundering, and regulatory reporting. But the possibilities don't stop there. Imagine being able to automatically classify documents based on their content, extract relevant metadata, and even generate customizable reports in minutes instead of hours or days. Or having instant access to real-time analytics that help inform investment strategies and mitigate risks. Don't miss out on this opportunity to revolutionize your financial services organization. Get in touch with IBM today to learn more about how IBM Concert can help you unlock the full potential of your data and applications. #financialservices #banking #compliance #analytics #automation #ai #innovation
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SiliconANGLE & theCUBE

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Why #AIOps is driving innovation for IBM’s FlashSystem storage portfolio ⚡ #theCUBE has the inside track. https://lnkd.in/gRY4bqkE In a special broadcast with theCUBE, we hear from IBM’s Jim Comstock on how the company is addressing new demands for AI workloads, and why the market is so competitive right now. “Our 5300 is the next generation of that exciting platform. It’s dense, high-performance, efficient, data-resilient, and leverages intelligent modernization to deliver more cloud-like operations,” Comstock explains. “We’ve got a great product, attractively priced… all the enterprise-class features you need.” Get the full scoop: https://lnkd.in/gRY4bqkE #IBMCUBE #theCUBEresearch #EnterpriseComputing #CTOtrends John Furrier
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Steven Tsounis
5mo
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Pretty cool seeing this brief demo of how the #Terzo AI chatbot is leveraging watsonx Assistant to simplify access to critical data. If you are going to THINK, this seems like a great session to attend to learn more.

Brandon Card

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I'm very proud and excited to announce our new partnership with IBM Watson. Data privacy and security are critical for our Enterprise customers, which is why we decided to partner with IBM. IBM Watsonx™️ Assistant GenAI will be embedded in the Terzo platform and give executives an unparalleled advantage: immediate access to critical financial data (such as contracts, invoices, POs). Executives will have access to critical data from contracts and invoices, empowering faster, data-driven decision-making. All your contracts, invoices, POs in one platform with natural language search. This is the FUTURE of FINANCE. We will be presenting the solution at IBM THINK Conference in Boston next week (May 21st and 22nd). #TerzoxIBM #DataPrivacy #DataSecurity
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Thilo Dotzel ✅ (คุณที่โร 堤洛)🇩🇪

Trusted advisor, technology pioneer & data custodian. Helping you to unleash the full potential of YOUR Data in a Hybrid MultiCloud IT infrastructure. Let’s explore what’s possible with Data.👁🐝Ⓜ️IBM🚀#IBMStorageRocks🚀
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Bring order to #Data chaos. Unlock the future with #WatsonX 🆘 ... in a few mintues ... 🆘 Join our webinar TODAY, 12.00 noon time (CEST)👇 👁🐝Ⓜ️‬ #IBM #AI #ArtificialIntelligence #AIFirst #IBMWatsonX #IBMToday
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Bring order to data chaos and unlock the future with IBM watsonx! 🚀 Join us tomorrow, October 8, 2024, for an in-depth look at #IBM #watsonx. Discover the opportunities it can bring to you and your enterprise. Register today free of charge: https://ibm.biz/BdacmQ #IBMLearning #LearnAI #EMEA #watsonXAI #IBMai
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Kelly Ryan

Vice President, IBM Technology Lifecycle Services at IBM
8mo
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This is exactly why all our teams across the world are focused on defining more use cases, learning, piloting, and using #watsonx , #automation , and #AI
Jamie Thomas
8mo Edited

#AI and the Art of #HighAvailability (6 9's Plus)---@IBM Support we strive for a high bar, as we do run the majority of mission critical workloads around the globe for #financialservices, #healthcare, #government and many others. In our world, failures are few and #RCA needs to happen in minutes. Downtime typically represents over 1 Million in financial impacts per minute. This is a hard task for systems which run at 98% utilization 24 hours by 7. When we see failures, our instrumentation called #CallHome powered by #Watsonx #AI kicks in. Our backend practitioners are able to respond to complexity at scale. We receive millions of events due to the instrumentation of the systems, but those events allow in depth exploration of the issues at hand. This week in our top issues review, we found that a tier3 supplier had a systemic issue that affected our clients at the chip level. This allowed us to isolate the issues, the wafer lot associated with this issue, and enable work with the supplier on quality management to proactively address our install base. This is the crazy needle in a haystack syndrome. In the world of the hardware #supplychain, we all know we are only as good as the weakest link - if you own the product, you own the supply chain. The good news is that data and #AIatScale, can allow us to conquer these challenges. Thanks to @IBM Support, #TLS, and our @IBM product #engineering experts, we are moving to the next level of outcomes. Our horizons are in front of us and they look quite good ! #watsonx #AI #z16 #Power10 #flashstorage Thanks to Bina Hallman Bala Rajaraman Cristiane Hilkner Maria Boonie Joseph Barr Ross Mauri Denis Kennelly Tom McPherson Kelvin Hawkins Greg Close Andrew Stubbs Kelly Ryan Calline Sanchez Dylan Boday Shani Sandy Dinesh Nirmal Ric Lewis Don Gentile Wayne Hickey Angela Fresne Ronald Castro Jen Muncy Jack Hergenrother Bill Higgins
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Bina Hallman
8mo
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Meeting client needs and expectations in technical support involves a harmonious blend of technical expertise, effective use of tools (such as #AI) and channels, and proactive problem-solving. #ibm Support does simply that, day-in-day-out.
Jamie Thomas
8mo Edited

#AI and the Art of #HighAvailability (6 9's Plus)---@IBM Support we strive for a high bar, as we do run the majority of mission critical workloads around the globe for #financialservices, #healthcare, #government and many others. In our world, failures are few and #RCA needs to happen in minutes. Downtime typically represents over 1 Million in financial impacts per minute. This is a hard task for systems which run at 98% utilization 24 hours by 7. When we see failures, our instrumentation called #CallHome powered by #Watsonx #AI kicks in. Our backend practitioners are able to respond to complexity at scale. We receive millions of events due to the instrumentation of the systems, but those events allow in depth exploration of the issues at hand. This week in our top issues review, we found that a tier3 supplier had a systemic issue that affected our clients at the chip level. This allowed us to isolate the issues, the wafer lot associated with this issue, and enable work with the supplier on quality management to proactively address our install base. This is the crazy needle in a haystack syndrome. In the world of the hardware #supplychain, we all know we are only as good as the weakest link - if you own the product, you own the supply chain. The good news is that data and #AIatScale, can allow us to conquer these challenges. Thanks to @IBM Support, #TLS, and our @IBM product #engineering experts, we are moving to the next level of outcomes. Our horizons are in front of us and they look quite good ! #watsonx #AI #z16 #Power10 #flashstorage Thanks to Bina Hallman Bala Rajaraman Cristiane Hilkner Maria Boonie Joseph Barr Ross Mauri Denis Kennelly Tom McPherson Kelvin Hawkins Greg Close Andrew Stubbs Kelly Ryan Calline Sanchez Dylan Boday Shani Sandy Dinesh Nirmal Ric Lewis Don Gentile Wayne Hickey Angela Fresne Ronald Castro Jen Muncy Jack Hergenrother Bill Higgins
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