Vice President, Administration Operations at Novant Health | Redefining CX in Healthcare | Meeting & Exceeding Community Needs | Serving All People
Research from Gallup discovered a profound workplace trend: Frontline managers are the most crucial level when it comes to engaging our team. In fact, it was found that 70% of the variance in #TeamEngagement is determined solely by the #manager. As we work to create better #TeamExperiences in 2024, let's remember to include frontline managers in the conversation. #CompanyCulture #Leadership