Today, in recognition of Customer Service Appreciation Week last week, my fellow Leads and I put our ordinary jobs on hold to jump back into the front lines of customer service, answering phone calls, responding to emails, and those other various and sundry contacts we deal with alongside the folks we lead. In my opinion, *everyone* who ever plans on being a customer should absolutely spend time in customer service at some point in their career. Customer service is all too often under appareciated, thankless, and emotionally exhausting work. If you have been a customer in the past, if you are a customer now, or if you plan to be a customer in the future, please be kind to your customer service reps. If you lead people who serve customers, please honor their contributions to your organization. They are good people doing good work and they deserve recognition for all they do day in and day out. Thanks to all the folks on the Brooks Running customer service team now and always for everything you do! And thanks to all of you other customer service professionals who all-too-often go unnoticed or unappreciated; I see you and I thank you 🙏 #RunHappy #CustomerService #CustomerServiceAppreciation
Adam Parnell
1y
I started my entire career working in a customer service call center for over two years. It remains one of the most difficult jobs I've ever done, but it also gave me the very best training I could've ever received when it comes to providing a positive experience to others. Thanks to the REx team for all that you do for our customers and beyond!
School Bus Driver at Chewelah School District 36
1yGood advice. Your pops must have raised you right. :)