Jessica Perreault’s Post

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Director of Comms @ LMIC | Marketing & Strategy Leader

I 𝗹𝗼𝘃𝗲 working with mission-driven organizations, especially non-profits, because they're focused on doing good in this world. Something I've noticed is that non-profits struggle with tracking comms and marketing performance—and with brand and digital marketing in general. Typically, non-profits (especially larger ones) have key messaging down, and it's integrated fairly well across:  → Traditional comms channels like direct mail, TV, PR, etc. → Basic email (donor welcome, thank you, newsletter/general promos but minimal segmentation & automation) → A website → Some paid ads → Organic social 𝗧𝗵𝗮𝘁'𝘀 𝗻𝗼𝘁 𝗲𝗻𝗼𝘂𝗴𝗵. Traditional comms, a website, social media, some paid, and organic social media are all necessary, but they're not enough, and they're rarely being measured to really understand performance. Measurement is key. You need to understand where your audience (donors/volunteers/leads) are coming from, where they drop off, what they do before, during, and after they donate, and how to scale your efforts. 𝗝𝘂𝘀𝘁 𝗹𝗶𝗸𝗲 𝘁𝗵𝗲 𝗽𝗿𝗶𝘃𝗮𝘁𝗲 𝘀𝗲𝗰𝘁𝗼𝗿. For marketing and comms success, non-profits need to learn how to understand their marketing funnel 𝗳𝗶𝗿𝘀𝘁 and then focus on: → Channel selection/distribution (email, PR, website, SEO, Ads Grant, paid social, organic social, etc.) → Measurement & reporting → Automation → Personalization

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