JF Petroleum Group’s Post

integrity is our value. our mission is to provide the best excellent service to our customer and value addition to our stakeholders

🔩 Have you ever wondered how to limit the risk of failure? Our customer SACMI, thanks to ESTECO | modeFRONTIER, was able to design a piston with the right compromise between stress and weight. Read the customer story and discover more about 👉 https://lnkd.in/erGCvQ-S

A great Customer Success Story from Aldridge Security Limited on how Orderwise has helped their business. Click below to hear about their journey with OrderWise and how it helping all areas of their business. #erp #wms #returns #ecommerce #supplychain

Every satisfied customer is a testament to your commitment to excellence.

Be reminded : There is a huge difference between customer service and customer satisfaction. We all get our cars “serviced”. We expect a repair to get done properly, or have an oil change done properly when we have our vehicle serviced, but we hope in the back of our minds that the employee does it correctly. But do they truly care about the service job they are providing ? Or is it just a routine ? Or do they really care ? Because going above and beyond requires motivation, dedication, and caring enough about that job to exceed our expectations. With TTEMICS, it’s all about taking the extra mile in customer satisfaction and providing that requires true dedication, devotion, and motivation to go above and beyond the standard they are expecting. A-ackowledge them as being valuable to your company and business and that they are very important to our Company as a customer because their company has entrusted you as being the front line representative to provide them with what your company has promised them before they arrived. B-Treat them as a special guest, make them feel welcome upon arrival, appreciated, and engage them to feel important and welcome. Then try to feel out what their needs and expectations are when they check-in. What do “they need” to feel that their stay with US will be better than anywhere else ? C- See to it that we accommodate them to the best of our ability. Ask them…Do they have any “Special Needs” that we can provide to them as being our special guest ? D- Did we do our job exceptionally well ? If we did then they will provide feedback to their Supervisor, their Boss, and their Company that they were truly satisfied staying at our Companies Accommodations. That’s the only thing that matters. That we provided them with exceptional service and satisfaction. And to accomplish that task it is our personal job to make sure each and every guest experiences this when checking in to one of our lodges. E-One Exception. Our CEO, our sales managers and our Corporation can promise our Customers and Companies everything and anything, but if we can’t back it up and provide it to our guests, then we fail miserably. We need to Provide & Stive For Excellence !!!

Adam & Chris break down a list of few carriers that you may not have, but should!

Are your logistics partners taking transportation fraud and theft seriously enough? This problem is getting worse every quarter based on reporting by CargoNet. Last week Why Logistics COO Jeff Braun, CTB travelled to the “More Freight, More Problems” conference hosted by Carrier Assure Inc. Why do this…to improve our process, share best practices, and work with the freight community to try and develop better solutions for minimizing the impact of fraud and theft. Thanks to Cassandra Gaines for bringing everyone together. We’re more than happy to help educate anyone in the transportation industry on how these things are happening and how you can minimize the impact on your organization. #carriertheft #cargotheft #doublebroker #logisticsfraud

Regular quality service is the best way to achieve target.

There is nothing like repairing an active pipe leak under pressure. #composite #repair #leakrepair #corrosion Here is a link to the Resimetal 105 Aqua Stick that Doug used in the repair: https://lnkd.in/gtDn39Qc

On Thursday at 9 a.m. ET, Scott Cornell, Transportation Lead and Crime & Theft Specialist at Travelers, will join #transportation leaders and #CargoTheft experts during Carrier Assure Inc.’s More Freight More Problems conference. They will discuss ways that shippers and brokers can better vet carriers and what strategies can help avoid or manage problems. 💡 Learn more: https://travl.rs/3O3LrdC