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View profile for Randi Wallace, CHRP, graphic

Building teams through Strategic Talent Acquisition | Corporate, Technical, & Retail Recruiting | ex HelloFresh & lululemon | Talent Attraction Partner @ Jobber

🌟 𝐈 𝐚𝐦 𝐡𝐢𝐫𝐢𝐧𝐠! 𝐒𝐞𝐧𝐢𝐨𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐫, 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 ⭐ Are you a Customer Success leader passionate about impacting small business owners? If so, why haven’t you applied yet? At Jobber, we help people in small businesses be successful. Our Customer Success team plays a pivotal role in helping small business owners leverage technology to run their operations seamlessly. 𝐍𝐨𝐭 𝐜𝐨𝐧𝐯𝐢𝐧𝐜𝐞𝐝? 𝐇𝐞𝐫𝐞’𝐬 𝐦𝐨𝐫𝐞: 𝐖𝐡𝐚𝐭 𝐘𝐨𝐮 𝐆𝐞𝐭 𝐓𝐨 𝐃𝐨 👇 ▶ Lead, mentor, and develop a high-performing customer support team. ▶ Implement strategies to enhance customer satisfaction and efficiency. ▶ Collaborate with Sales, Onboarding, Product Development, and Engineering ▶ Drive continuous improvement through data analytics and feedback. ▶ Oversee daily support operations across chat, email, and phone channels. 𝐖𝐡𝐚𝐭 𝐘𝐨𝐮 𝐁𝐫𝐢𝐧𝐠 👇 ▶ A strong people leader & mentor who has led other people leaders ▶ An expert in all things customer success & experience ▶ Experienced in leveraging data to make informed recommendations ▶ Adaptable and flexible to shift as your team changes and grows ▶ Someone who values growth & development This role is about 𝐢𝐦𝐩𝐚𝐜𝐭—on the team, the company, the customers, and the community. For more information check out the job posting or connect with me! For simple, honest, and effective job search advice: ▶ Follow me - Randi Wallace, CHRP ▶ Click the 🔔 #Hiring #JobOpportunity #CustomerSuccess #lifeatjobber

Randi Wallace, CHRP

Building teams through Strategic Talent Acquisition | Corporate, Technical, & Retail Recruiting | ex HelloFresh & lululemon | Talent Attraction Partner @ Jobber

3mo
Tobiass Kuplens-Ewart

Operations Lead at Cookin’ Inc

3mo

Ahmad Al-Hendi is the person for the job! He cares about every customer like they’re a VIP and handles any situation that may arise with grace and a calm demeanour.

Karolyna Torres

Passionate Learning and Development Strategist | Seasoned Expert in Instructional Design and Facilitation | Dedicated Advocate for Lifelong Learning | Project Management Expertise

3mo

Hello Randi, thank you for posting. I see this opportunity is a remote job based in Canada. Would I still be eligible for the position as I reside in California

Matt McMaster

Strategies & Revenue | Customer Success Leader | Loyalty and Retention

3mo

Think I'd be a great fit for this role, submitted my CV yesterday. A great opportunity, very interested in having a conversation!

Shadman Chowdhury

Director, Customer Success Perkopolis

3mo

Hi Randi Wallace, CHRP. This role looks interesting to me. I've built and scaled customer success teams across many companies with strong focus on customer experience, revenue retention, and revenue growth. I've led teams in companies such as Softchoice, Indeed, and HomeStars to name a few. Would love to connect and discuss how my skills and passions can align for this role!

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