Johan Johan’s Post

I was recently in the process of hiring a company for a software development project. Software development is definitely not my expertise, while I was interviewing different providers. Some of the service providers really spent the time to understand my needs and worked to provide value on the front end like explaining the process, potential issues, ect. Others, were more salesy and were just trying to get me to sign.... I am a big proponent of value based selling. Especially where the buyers are uneducated and don't necessarily know the process or exactly what they need. What is your sales method?

𝗘𝘃𝗲𝗿 𝗪𝗼𝗻𝗱𝗲𝗿 𝗪𝗵𝗮𝘁 𝗮 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗮𝗿𝗲 𝗝𝗼𝗯 𝗶𝘀? 𝗟𝗲𝘁’𝘀 𝗕𝗿𝗲𝗮𝗸 𝗶𝘁 𝗗𝗼𝘄𝗻! Many people wonder, 𝘸𝘩𝘢𝘵 𝘦𝘹𝘢𝘤𝘵𝘭𝘺 𝘥𝘰𝘦𝘴 𝘢 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘦𝘳𝘷𝘪𝘤𝘦 𝘙𝘦𝘱 𝘥𝘰?🤔 Well, they’re the friendly voice on the other side of the phone, the problem solver, and the one making sure every customer’s day goes a little smoother. 🌟 📈𝗪𝗵𝘆 𝗶𝘀 𝗶𝘁 𝘀𝘂𝗰𝗵 𝗮 𝗵𝗶𝗴𝗵-𝗱𝗲𝗺𝗮𝗻𝗱 𝗿𝗼𝗹𝗲? Because businesses thrive on happy customers! Whether it’s resolving an issue or offering guidance, CSRs are the backbone of great customer experiences. 🎯 💪 𝗪𝗵𝘆 𝗬𝗢𝗨 𝘀𝗵𝗼𝘂𝗹𝗱 𝗮𝗽𝗽𝗹𝘆? Sharpen those communication skills! 🗣️ Master the art of problem-solving! 🔧 Be the everyday hero for someone in need! 🦸♀️🦸♂️ ✨ 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗺𝗮𝗸𝗲 𝗮 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲? 🔥 𝗔𝗕𝟳 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗶𝘀 𝗵𝗶𝗿𝗶𝗻𝗴 𝗣𝗔𝗡 𝗜𝗻𝗱𝗶𝗮 𝗳𝗼𝗿 𝘁𝗵𝗶𝘀 𝗲𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗿𝗼𝗹𝗲! 𝗔𝗣𝗣𝗟𝗬 𝗡𝗢𝗪! 📧 

When the volume of support tickets is overwhelming 🤯 Here are some techniques to keep it up: 1) Hiring A-players only A-players bring in their expertise and dedication that help to handle complex issues. 2) Implementing automated ticketing systems This helps organize incoming tickets, reduces manual effort, and ensures no request goes unnoticed. 3) Prioritizing and categorizing tickets Categories can be created based on issue type, urgency, or customer value to help quickly resolve them. 4) Utilizing templates for common issues Templates are a time saver. Always have pre-designed responses to answer quickly and efficiently. 5) Regular training for efficiency They are irreplaceable to keep the team updated on new processes or system changes. 6) Monitoring metrics and continuous improvement Track performance, identify areas of improvement, and implement necessary changes to improve your ticket handling. Anything I missed?

A Discussion on Best Practices for Hiring a Software Assistant to Increase Sales. We specialize in helping entrepreneurs plan to launch, expand, or manage their online businesses in today's technology-driven and globally competitive market. I want to discuss how knowledge about digital solutions can help new companies overcome sales, marketing, and branding challenges. Our team assists companies in creating and implementing effective sales strategies and plans.   Cash flow is the primary reason why new businesses fail. Sadly, financial institutions and service providers frequently exploit financial difficulties by urging you to borrow and utilize unproductive software services that exacerbate the downward spiral.

We’re hiring! 💫 👉🏻Appointment Setter - Pre-Sales 🌟 Appointment setters provide administrative support to Sales in contacting leads, qualifying them, creating Opportunities and scheduling in-person meetings for Sales Team.🌟 ✅ Qualifications * We are searching for a personable, thorough Appointment Setter to contact prospective clients via telephone and e-mail. The Appointment setter's responsibilities include ascertaining whether potential clients might be interested in our products and services, and then scheduling a time for our Sales Representatives to meet with each client. You are required to document notes and advance leads and opportunities in our CRM system, Salesforce. * To be successful as an Appointment Setter, you should be determined to achieve and surpass each of your work-related goals. Ult mately, an outstanding Appointment Setter will demonstrate e thorougn understanding of the sales process, Including ways in which to garner clients interest in meeting with our Sales Representatives. ✅ Responsibilities * Famharizing yourself with essential details of our services * Calling prospective clients using a list of phone numbers provided to you. - Accepting calls from prospective clients as they arise. - Fielding basic questions and concems about our company - Scheckung a consultation between the prospective dient and a Sales Representative. * Attempting to contact prospective clients who you have been unable to contact - Informing the Manager pl common themes issues and push-back that occur during Sales Calls. Contact us: paula@360apartmentrenovations.com

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WE ARE HIRING! a high ticket sales rep This position is for you, if you want to: ⭐ get 5 - 10 qualified prospects to close EVERY WEEK ⭐do ZERO cold calling ⭐do ZERO outbound prospecting/marketing to fill up your calendar ⭐be on calls with prospects who are eager to speak with you feel great about the product you are selling (money back guarantee, success case studies, tons of social proof) ⭐change lives ⭐have a fun working environment, ⭐and be supported by someone who cares about your success as much as we care about ours.. Apply ONLY if you feel that you have these qualities: ✅ You must be a POSITIVE PERSON ✅ You must be LOYAL ✅ You must be LIKABLE and AUTHENTIC. Do people like you without you trying too hard? Can you be yourself easily? (You CANNOT be pushy. If so, please don't apply.) ✅ You have reliable phone and internet access on a daily basis. ✅ You must be METHODICAL - if you don't like routine, and you don't like details, this is NOT the position for you. You will be doing the SAME THING every day. Each call presents its own challenges, but you must be comfortable sticking to the ROUTINE and SCRIPT. ✅ You must be available for our sales team meetings two times a week. ✅ You must LOVE the enrollment process, discovering if prospects on the phone are fits to work with us, and in general - helping people and talking to people. If this is not you...do NOT apply! You must be COACHABLE. If you think you're ALREADY a superstar and don’t know how to take constructive critique, this is NOT a position for you. So, if you're not open to GROWTH, DO NOT apply. You must have tremendous INTEGRITY. That means being able to say NO when someone is not a good fit for our program, even if this means you are losing possible commission. Doing the right thing for our business and our clients HAS TO be MORE important to you than making a sale (and actually leads to *more sales* in the future, anyways!) You must be looking for a LONG-term commitment, working with and for us. If you are trying to fill your time in between gigs, or while building your own business, DO NOT apply! This is a lucrative, COMMISSION ONLY position. If this doesn’t work for you, please don’t apply. This position will provide WARM leads scheduled right into your calendar (no cold calling!), so, each person you speak with will WANT to be on the call and will be expecting you to be calling them. LINK TO APPLY: https://lnkd.in/gXY7UTR2

🛑🛑Dial Experts Solutions is seeking highly motivated and results-driven Debt Consolidation Sales Specialists to join our growing team. 📌Job Summary: You'll be converting inbound leads into satisfied customers by building rapport, presenting solutions, and closing deals. Location: From home. Remote-based only 📌Schedule: - Monday to Friday from 6 PM to 3 AM - Part-time is from 6 PM to 11 PM and 11 PM to 4 AM (Rare seats, just 2 seats) 📌Payment Structure: - Competitive Salary: 15,000 EGP/month (net salary) -Available for increase - Weekly KPI: 2,550 EGP/week on hitting the target - Spiffs and Bonuses: Weekly and monthly for top agents and highest performers - Flexible Payment Options: Bi-weekly pay is available - Salary is subject to increase based on performance and profile 📌📌Responsibilities: - Cold Calling the leads as outbound calls to turn them into potential customers and have those deals closed - Convert inbound leads into satisfied customers. (Focus on inbound leads, not primarily cold calling except for the early days only) - Build rapport with customers and understand their financial needs. - Present debt consolidation solutions and negotiate terms. - Overcome objections and effectively close deals. 📌📌📌Qualifications: ✨ - Strong phone manners and ability to build rapport with customers. - Proven experience in sales, customer retention, closing, lead management, or acquisition management. - Experience in cold calling is a plus - Fluency in English with almost no accent. - Ability to negotiate numbers and effectively rebut objections. - PC and headset required. ----- Weekly KPIs: 3 Sales = 1250 EGP 4 Sales = 1800 EGP 5 Sales = 2550 EGP Any closed deals beyond 5 during the week will be 650 EGP/deal That might be tough to achieve at the beginning with the outbound calls only, but with inbounds, you can easily break the 7 sales/week. So, for the starters, there will be an awarding bonus on their closed deals. We haven't set it yet

There is often a fine line between a technical issue and user error. Most level 1 technical issues are actually the result of user mistakes and require educating the customer. For instance, troubleshooting problems with Excel or other Microsoft products often stems from a user’s lack of understanding of the software. Even the most experienced IT technician, who is adept at solving complex issues, may struggle with resolving simple user errors if they have never used Excel or are unfamiliar with the software they are supporting. Companies hiring for level 1 technical support roles should not expect those technicians to resolve issues in software like Microsoft Word or Excel if they do not have experience using these applications or understanding their interfaces. Many clients who create level 1 tickets are often misinterpreting their own lack of knowledge as a technical problem.

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