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Director of Operations

Hiring Managers, I have a suggestion. When reviewing the resume of an applicant, do not put as much emphasis on the job title but place more on the roles and responsibilities of what the individual did. I suggest this for two reasons. In my years as a leader, I found titles do not necessarily reflect the amount of responsibility. For example, as an Operations Manager (OM) for a public utility, I had as many as 70 employees and 300,000 customers, ranging from individual residents to municipalities. When working for the Federal Government as a V.P., I had 34 employees and a couple dozen customers, from municipalities to Investor-Owned Utilities (IOU). As an OM for a contractor, I started with one customer, and 40 employees, but was able to bring on 5 additional customers. The same goes for my years of applying for positions. I have applied for COO roles overseeing 12 employees and 8,000 customers, Director roles overseeing over 100 employees and 30 customers, and Manager roles overseeing 34 employees and 100,000 customers. Remember, you are looking for someone who possesses the skills to do the job, and a title does not reflect those skills, their experience does.

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