January is here, and while the New Year brings fresh opportunities, it can also present some challenges for the hospitality industry. After the holiday rush, many restaurants, pubs, and event venues see a bit of a slowdown. But don’t worry – January doesn’t have to be a dull month! With a little planning, this can be a great time to boost your business, refresh your menu, and prepare for the months ahead. Here’s what you should be thinking about this month, and how Jolly Foods can lend a hand! Read our blog here: https://bit.ly/3PoPGkb
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Did you know that improving your restaurant's rating by just one star can increase revenue by 5% to 9%? According to the Harvard Business School, this small change can make a significant impact. Don't let valuable insights walk out the door! Explore our latest blog to discover how capturing guests' in-the-moment feedback can lead to repeat business, boost profits, and improve your ratings - https://lnkd.in/e7w_5Z7v #ziosk #guestsfeedback #hospitality #restaurantreviews
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What’s the real secret behind the world’s #1 restaurant? It’s called unreasonable hospitality, going above and beyond to create unforgettable experiences. Will Guidara of Eleven Madison Park didn’t just serve food; he made magic happen for his guests. So, ask yourself, how can you create that same magic for your customers? It’s time to elevate your game, push boundaries, and transform ordinary interactions into extraordinary experiences. Let’s raise the bar together! 🚀 Drop your best customer service tip below, and let’s inspire each other! 👇 #UnreasonableHospitality #CustomerServiceMagic #TakeAction #EntrepreneurLife #BusinessGrowth
The Secret Behind the World's #1 Restaurant
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Why Guest Wait Times Are a Golden Opportunity 🕰️ Nobody likes waiting, but how you handle it can turn an inconvenience into a positive experience: Offer Small Bites: Complimentary bread or small snacks keep guests happy and engaged. Transparency is Key: Let them know realistic wait times upfront. Make It Interactive: Use QR codes for guests to view the menu or learn more about your restaurant while they wait. Wait times don’t have to be a loss—they can be an extension of your hospitality. How do you manage busy nights? #GuestSatisfaction #RestaurantTips #WaitTimeSolutions #Hospitality
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Unlock the future of Canadian hospitality: Your 2025 trends guide is here 🍽️ In 2025, the hospitality industry is set to evolve in exciting ways. Sculpture Hospitality, in partnership with CGA by NIQ, has created a comprehensive guide packed with insights using CGA’s solutions and data. Explore the key trends shaping the restaurant and bar industry, from beverage trends and tech-driven customer experiences to managing costs and optimising operations, it’s full of practical advice to help businesses thrive in the year ahead. Download the guide here: https://lnkd.in/gU5Mi9KH #CanadianHospitality #HospitalityTrends #RestaurantIndustry #BarTrends #HospitalityInsights #CGAByNIQ
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In an evolving trend within the restaurant industry, many establishments are moving away from traditional reservation systems. Derek Gonzalez, owner and founder of GOAT Hospitality Group, shared insights with Daily Meal on why his businesses have opted out. Gonzalez highlights that reservations can lead to inefficiencies, lost profits, and poorer customer service. While there are benefits to reservations, the challenges often outweigh them, prompting many restaurant owners to reconsider their approach. #RestaurantIndustry #Hospitality #CustomerService #BusinessStrategy Read more: https://lnkd.in/eEPSFzTh
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Should you ask guests for a deposit before confirming their booking? 🤔 Here are 4 key reasons why many restaurants implement deposits - and why it might be the right move for your business too! We dive deeper into the benefits of restaurant deposits in our latest blog. https://lnkd.in/dzdV6fav #servme #restauranttech #restaurantindustry #hospitality #businesstips
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Hospitality has had a rough few years and the good news stories feel few and far between. But, there are always some exceptions. Dishoom restaurant group continues to develop and grow with a focus on quality at the heart of everything they do, and not a focus on revenue. Do you find that surprising? Read the full story over on our blog. https://lnkd.in/gtsDSnnP #Kaizen #Hospitality #QualityFirst
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“Simply put, we’ve reduced our menu by 20-25% this past year and we’ve seen great success” -Kevin Hochman, CEO of Brinker International (umbrella hospitality group of Chili’s and Maggiano’s) New menu items have been shown to grow restaurants in the short term, but rarely make a long term difference. Why? I could say because the team can’t learn new items quickly enough or the marketing isn’t strong, but both aren’t the best answer. It comes down to the name of the game: ✨c-o-n-s-i-s-t-e-n-c-y✨ I’ve said it before and I’ll say it again: smaller menus lead to larger wins. Keep it fresh, keep it great! Even a huge name like Chili’s is making monthly, quarterly and yearly changes, so it’s never too late to follow suit. Happy Friday, keep growing! -B https://lnkd.in/eKGp34f3
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The Heart of the Restaurant Industry: Guest Service and Hospitality As we approach the holiday season, guest service and hospitality become more critical than ever for independent restaurateurs. In an industry where competition is fierce, what sets you apart is not just the food, but the experience you provide. The holidays bring in waves of guests looking to celebrate and create memorable moments with loved ones. For independent restaurants, this is an opportunity to showcase your unique touch, whether it’s personalized service, creative seasonal dishes, or a warm, welcoming atmosphere. In a time when big chains can dominate with marketing budgets, independent restaurants thrive on their authenticity and the ability to offer guests a truly special experience. Remember, every interaction is an opportunity to turn a one-time visitor into a lifelong loyal guest. Whether it's remembering a guest's favorite dish, accommodating special requests, or simply greeting them with a smile, these small details create lasting impressions. What are you doing this holiday season to ensure your restaurant stands out with stellar service? 👇 Share your thoughts or tips below! #Hospitality #GuestExperience #HolidaySeason #RestaurantIndustry #IndependentRestaurants #CustomerService#eatlocal#kansascity
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