Every Executive Assistant's best friend | Senior Director of Sales at Savoya | Ground Service for Executive Power Travelers | Unreasonably Charismatic | Easily bribed with coffee and Magic cards
Tales from the discovery call: "Honestly, I'm pretty happy with our current provider." "Okay, that makes sense. Sounds like you've looked into some other services and you feel you have the best solution." "Well, not quite." "How do you mean?" "It's just that I haven't made time for that kind of research - it's been working well enough and I have so many other priorities, so I wouldn't want to spend time doing research on other car services." "Ah okay. So there are something you'd want to change, but it's not a high enough priority for you?" "Correct." *a few discovery questions later about how much time it takes her to her boss's car service entirely over email and how that led to many near misses, including wrong size vehicles, incorrect pick up locations, and her boss not getting driver information ahead of time* "Okay, perfect, speak to you Friday, can't wait to see the booking platform!"
