Josh Nelson’s Post

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Helping nonprofits and Democratic campaigns grow their email and SMS communities

"There is an old two-part rule that often works wonders in business, science, and elsewhere: 1. Take a simple, basic idea and  2. Take it very seriously." – Charlie Munger The simple, basic idea that I take very seriously is that political campaigns and nonprofits should treat their supporters with respect. It’s why Civic Shout lets end-users decide for themselves whether they want to opt-into our partners’ email and SMS lists by checking or unchecking an opt-in checkbox. It’s why I dedicate time and effort to pushing back on the spam and scam approach even when it makes some of my colleagues upset or uncomfortable. It’s why I just got off the phone with a reporter who is digging into the political spam problem. It’s why Civic Shout’s Partner Terms of Service specifically prohibit our partner organizations to sell or share the opt-in contact information they acquired from us without explicit consent from the end-user. It’s why I frequently speak on panels at conferences, webinars and training events about best practices and problematic tactics. It’s why I try to persuade and/or pressure other technology vendors to strengthen and enforce their terms of service to better protect donors and activists from bad actors. What’s a simple idea that you take very seriously in your personal or professional life? I’d love to hear from anyone willing to share, here or offline.

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