Joshua Garza’s Post

Ordering solutions are great, but without the context of how they help restaurants, it’s hard to see the true value. Our case study library tells the stories behind the technology to show you how brands have grown their business with Checkmate. https://bit.ly/3R204zH

Customer reviews build trust, enhance your restaurant's reputation, and attract new customers through positive word-of-mouth 🎉✨ #CustomerReviews #Trust #Reputation #AttractCustomers #WordOfMouth #RestaurantMarketing #BusinessGrowth #MeezAU

Customer reviews build trust, enhance your restaurant's reputation, and attract new customers through positive word-of-mouth 🎉✨ #CustomerReviews #Trust #Reputation #AttractCustomers #WordOfMouth #RestaurantMarketing #BusinessGrowth #MeezAU

Iconic cocktail bar group MOJO first implemented Tabology's EPOS across their estate back in 2017, as it ticked the boxes of smooth efficient service front of house, reliable controls, and rich data back of house. Since then they have switched their bookings and loyalty features from third party systems, to Tabology’s built-in solutions, resulting in the following benefits: ✅ Reduced operating costs ✅ Consolidation into fewer systems ✅ Improved usability for staff & guests ✅ Real-time view of bookings, built-in to the EPOS ✅ Simplified pre-orders, getting money in the till before guests arrive ✅ Accurately segment and target different customer groups ✅ Responsive support from a knowledgable team of experts #EPOS #bookingsystem #hospitality #reducedcosts #loyalty #segmentation #hospitalitytech #cocktails #multisite #epossystem

Recently, I celebrated my dad’s 55th birthday at a fine-dining restaurant with my sister and our boyfriends. The experience was incredible—high-quality food, beautiful presentation, and top-notch customer service. This got me thinking: why don't we do business more like a fine-dining restaurant? In fine dining, the focus is on quality over quantity. The dishes are meticulously prepared, and the service is exceptional, creating a memorable experience that keeps customers coming back. Yet, in many businesses, I see the opposite—stress on quantity over quality. Team members are often judged by the number of hours they clock rather than the quality of their output. What if we shifted this mindset? By emphasizing quality and customer experience, businesses could see better results and higher customer loyalty. But, to make this transition, strong systems need to be in place. This is where my Effortless Expansion System comes in. It’s designed to support businesses in streamlining their operations, focusing on high-quality output, and enhancing customer experience. Imagine a business where every interaction leaves your customers as satisfied as they are after a fine-dining meal. I am curious - what are your thoughts on prioritizing quality over quantity in business? Share your experiences in the comments! 👇

Building strong relationships with customers is an important part of business, but many businesses are unsure how to do it. Think about walking into your favorite restaurant and having the staff know you by name. Customers want and appreciate that from business interactions, both in-person and online. Check out our blog to learn how you can create these personalized interactions with your customers → https://bit.ly/2FUkcyS #directlync #customer #cm #relationships #businesstips #businessgrowth

Hospitality has its fair share of challenges of late and as a fellow pub owner, I know how tough it can be. That’s why it’s really rewarding to help businesses like Mojo keep things running smoothly behind the scenes. Seeing the positive impact our work has for them is exactly why we do what we do and what makes us tick. If you’re curious about their story, check it out here 👉

Evolving your QSR brand can come with growing pains. The tech stack that supported you early on may not be cutting it as you expand. Here are 3 tips to take the next step toward your business goals ⤵️ Find out why 78k+ restaurants have leveled up with Olo: https://lnkd.in/eVvCE3QX

Differentiating yourself through service is how Eleven Madison Park became the #1 restaurant in the world. Will Guidara's book "Unreasonable Hospitality" captures both his and the restaurants' journey. While categorized as a "hospitality" book, "Unreasonable Hospitality" offers valuable lessons for anyone in a customer-facing role: 👂🏻 Listen Actively: Hear your customers and use their feedback to improve their experience. 🏃🏼♀️ Go the Extra Mile: Celebrate customer victories and offer support during their challenges. ❗️ Empathize: Walk in your customer's shoes to understand their needs and perspectives. 👓 Communicate vision: Share your goals with your team and empower them to contribute. In today's world, many companies prioritize profit over people, we are literally seeing that on LinkedIn every day. So this is the reminder, that every interaction carries weight. Taking each customer experience seriously contributes significantly to your overall performance and your bottom line. #customermarketing #unreasonablehospitality

Say goodbye to crowded lobbies and restless guests! With the Wait List feature on KwickPOS, managing your restaurant's seating is now smoother than ever. ✅ Collect contact information, number of guests, cellphone and name ✅ Effortless Table Management: Organize reservations and walk-ins with a few taps. ✅ Real-Time Updates: Guests receive live text alerts when their table is ready. ✅ Better Guest Experience: Reduce wait times, improve flow, and keep customers coming back! Upgrade your restaurant's efficiency and boost customer satisfaction with this innovative tool. Learn more about how KwickPOS can streamline your operations and elevate your guest experience. Book a free demo - https://lnkd.in/eruJkehh #WaitList #KwickPOS #RestaurantTech #POSSystem #EfficientSeating #BetterCustomerExperience