If your mobile money collections success rate is 80%, and you improve that to 85% you've done more than improve the success rate by 5%. You've reduced your failure rate by 25%. You've reduced the number of payment status investigations by 25% Decreased the customer support queries / tickets by 25%. Improved the customer experience. (Not really measurable in the same way but lets say by 25%). If your payout success rate is 98% and you move it to 99%, that's a 50% reduction. #MobileMoney
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Navigating the complexities of credit card payment acceptance is crucial for businesses aiming to enhance their customer experience and operational efficiency. Our detailed guide focuses on the intricacies of accepting payments in-person, online, and over the phone, shedding light on the technological requirements and fee implications of each method. With an emphasis on practical solutions and strategic insights, this article aims to empower businesses with the knowledge to select the most effective payment channels and manage associated costs effectively. Unlock the potential of diversified payment acceptance to drive your business forward. Discover the full insights → https://lnkd.in/gZhABrkN #CreditCardProcessing #BusinessStrategy #PaymentSolutions
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Investing in a card payment solution benefits your business in a number of ways! Here are just a few of them: 🔹 Increased sales: Customers carry less cash, so offering card payments means more opportunities to make a sale. 🔹 Improved cash flow: Card payments are processed quickly, boosting your business's financial health. 🔹 Enhanced security: Handling less cash reduces the risk of theft and loss. 🔹 Better customer experience: Offering convenient payment options increases customer satisfaction. Ready to stop missing out? Contact us today to discuss your card payment needs. #PaymentSolutionsNorthEast #CardPaymentsNewcastle #CardPaymentsNorthEast
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Tailoring product offerings to small businesses and gig workers can increase bank's revenue, engagement, and customer loyalty. Here's a quick read to learn how: #DigitalBanking #DigitalFirst #SmallBusinessBanking
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A positive digital banking experience can drive customer loyalty and retention. I help banks create personalized, seamless, and secure digital interactions to foster long-lasting relationships with their customers. #CustomerLoyalty #CustomerRetention #DigitalCustomerExperience #BankingRelationship
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First-Party Pre-Collections are essential for maintaining financial stability and customer loyalty. By addressing payment issues early, businesses can prevent accounts from becoming seriously delinquent, reducing bad debt and improving cash flow. This proactive approach not only safeguards revenue but also helps retain valuable customers by resolving payment issues before they escalate. Investing in effective first-party collections is crucial for minimizing churn, protecting your brand’s reputation, and ensuring sustainable growth. #FirstCreditServices #FinancialStability #FirstPartyCollections #FinancialExcellence #DebtManagement #FinancialEfficiency
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🎰🔍 Running a Small Business in Las Vegas? Here’s How Secure Payment Options Can Boost Your Success! In this must-read article, Chris Stroud breaks down how the right payment processor can elevate your business by improving customer satisfaction, managing cash flow, and preventing fraud. From credit cards to mobile payments, discover the top strategies to handle high-volume transactions and keep your business running smoothly. With TCB Pay, you can turn high-traffic seasons into growth opportunities with seamless, secure payments. Curious how? Read the full article: https://loom.ly/mO3Q2xs #SmallBusiness #LasVegasBusiness #PaymentProcessing #FraudPrevention #BusinessSuccess #CustomerSatisfaction #TCBPay
TCB Pay
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✔️Cultivating Customer-First Thinkers ✔️Championing User-Centric Innovation ✔️Designing CX Solutions with Empathy
I’ve seen firsthand how frictionless customer service can transform interactions. When we focus on removing obstacles and simplifying processes, customers not only feel heard but truly valued. It’s about making their journey as smooth as possible and turning every touchpoint into a positive experience. Let’s make things easier for our customers, such as banking and even enquiring about their mobile bills—they’ll appreciate it more than we know!
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Customer communication management systems enable banks to deliver #customerexperiences, while also decreasing servicing costs substantially. Learn more in our blog post: https://okt.to/8pVywt #CustomerEngagement #FinancialServices
6 Ways Banks Can Radically Decrease Their Servicing Costs
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Customer communication management systems enable banks to deliver #customerexperiences, while also decreasing servicing costs substantially. Learn more in our blog post: https://okt.to/Fb5RfL #CustomerEngagement #FinancialServices
6 Ways Banks Can Radically Decrease Their Servicing Costs
precisely.com
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🚨 The Drop-Off Problem in Loan Origination and Customer Onboarding🚨 A seamless customer onboarding experience is at the center of a robust Digital Lending. But what happens when customers drop off mid-process? Whether due to technical glitches, confusing interfaces, or poor system performance, these issues lead to lost opportunities and impact the overall business. 💡Business Observability to the Rescue! Through Business Observability, financial institutions can: -- Pinpoint bottlenecks causing drop-offs. -- Gain real-time insights into customer behavior. -- Ensure a frictionless experience that keeps customers engaged. Learn how to enhance your loan origination systems and improve customer onboarding by tackling the drop-off problem head-on 👉 https://lnkd.in/gveM7jTH
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