JourneyTeam’s Post

Our latest blog post examines how Customer Communication Management is not only elevating patient experiences but also playing a crucial role in reducing healthcare organizational costs. With 41 percent of patients ready to switch providers due to a poor digital experience, discover the top practices for utilizing CCM for cost efficiency and improving patient experience. To know more, read our blog. https://bit.ly/3UnORvV #CCMHealthcare #patientexperience #healthcarecommunication #patientengagement #healthcarecosts

Ready to dive into the future of healthcare? Our latest blog, "Navigating the Waves of Customer Care Challenges in Healthcare," is a must-read! With the global healthcare market projected to reach $932.74 billion by 2026, it's crucial to stay ahead. Discover strategies for managing patient enrollment, innovative digital communication tools, techniques for personalized healthcare, and solutions for staffing shortages. At Arise, we're committed to helping healthcare organizations with flexible, scalable solutions. Don't miss these essential insights! https://lnkd.in/eFDwNDAe #Healthcare #CustomerExperience #DigitalHealth

Navigating the complex world of healthcare customer care requires agility and expertise. At Arise, we're tackling these challenges head-on, from supporting increased enrollment to providing personalized experiences and addressing talent shortages. Our latest blog dives into how we help healthcare organizations smooth these waves, ensuring top-notch care and satisfaction. Check out the full post to see how we're making a difference! #Healthcare #CustomerCare #ArisePlatform #HealthcareInnovation #PatientExperience #RideTheWavesWithUs

Healthcare is always an industry in transition attempting to navigate the waves of regulation while focusing on supporting members, patients and providers alike. Check out Arise and our latest blog discussing how we can support an improved experience! #wortharead #ridethewavewithus

Healthcare #CallCenters and #CustomerService have changed dramatically. Your #ITworkforce needs to deliver a seamless, satisfying #DigitalExperience whenever and wherever your customers need it. The #TruExperience™ platform manages all of your services. Learn more: http://ow.ly/Ieum50LqMfc #BetterDataEqualsBetterDecisions #CXFearlessly

Another article about a worrying trend we're seeing in Healthcare: systems separating their patient experience and customer experience teams. Acquisition and Retention work and strategies overlap more each day. Check out our article! https://lnkd.in/gBD4NT94

Could you imagine if every healthcare entity held themselves accountable to these engagement efforts? The task might seem monumental, but it is possible! More and more companies are turning to Adobe's Healthcare Shield and suite of hippa-ready solutions to transform their patient/customer experience. Check out the 7 ways healthcare can make a direct impact to your customer experience. https://lnkd.in/eiYrEn3N

Healthcare providers, here's a stat that might surprise you: 70% of patients check online reviews before choosing a new provider! 😮 This really hits home as I move into Customer Success in health tech. Just like in tech, healthcare is becoming more customer-centric. Some ways to boost that patient experience: ⚡ Implement user-friendly patient portals ⚡ Use texting for quick communication (98% open rate!) ⚡ Gather and act on patient feedback What other CS strategies do you think could work in healthcare? #HealthTech #CustomerSuccess #PatientExperience #InWomensHealth #NYCWCC

🌟 Transform Your Medical Practice with Automation! 🌟 🚀 Why Automate? -Cut down on manual work -Enhance patient care -Boost your practice’s efficiency Did you know that 61% of providers spend up to 19 hours on administrative tasks each week? Imagine a practice where your staff is less bogged down with tedious tasks and can focus more on what really matters – patient care. By freeing up your staff to spend more quality time with patients, automation leads to improved satisfaction, more referrals, and increased revenue. It's a win-win for everyone! 🎉 👉 Start Your Automation Journey: 1. Identify areas that can benefit from automation. 2. Analyze your current workflows. 3. Set your automation goals and objectives. Take our quiz to find out how efficient your practice is and see where you can improve. Then dive into our guide, or watch our webinar for more tips. More on The Intake: tebra.co/automate-guide-li #Tebra #PatientCare #HealthTech #Healthcare #HealthcareMarketing #HealthcareInnovation #PracticeGrowth #DigitalTransformation #HealthcareTech #HealthcareEvolution #PatientCenteredCare #DigitalHealthcare #EHR #ElectronicHealthRecord #ElectronicHealthRecords #Automation

When a new healthcare business starts a website, the key pain points they should focus on often revolve around their customers' needs and the challenges they might face in the healthcare industry. 10 Main Pain Points for a New Healthcare Business Website: #HealthcareWebsite #BusinessChallenges #DigitalHealth #WebsiteSEO #HealthcareMarketing #UserExperience #PatientEngagement #OnlinePresence #HealthTech #StartupSuccess