JP Trimarchi’s Post

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Managing Partner, Valenta | I help Canadian SMEs operate efficiently and grow sustainably with digital transformation

When deploying AI, whether you focus on top-line growth or bottom-line profitability, start with the customer and work backward. -Rob Garff We wholeheartedly agree! When it comes to conversational AI, think about how it will benefit your customer. Here are some ways conversational AI can help you deliver amazing experiences: 1. Provide multi-lingual customer service without any wait times 2. Empower clients to interact with your business through the channels they choose 3. Scale customer support up and down dynamically as needed Do you plan to use AI in the next year? Share with us in the comments. #Innovation #Technology #Future #AI

  • Valenta Montreal

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