J. Schall Consulting’s Post

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A handful of years ago when individuals started viewing themselves as consumers in the healthcare market and no longer just patients, it provided specialty retailers (e.g. GNC and The Vitamin Shoppe) an opportunity to take advantage of that shifting consumer behavior. But it requires those specialty supplement retailers to endorse a foundational mindset that places the customer at the center of a flexible, almost "choose your own adventure style" of shopping. Additionally, it acknowledges this optionality extends into wellness-minded consumers being more “solution aware” due to the sheer access to information. Because "specialty" shouldn’t be mean singular solution... #strategy #trends #markets #retail #retailing #fmcg #cpg #food #beverages #healthcare #wellness #sportsnutrition #supplements #nutrition #innovation #productdevelopment #marketing #branding #merchandising #business #businessintelligence #entrepreneurship #consultants

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