Jenna Suhl’s Post

Unlocking Retail Growth: Small Tweaks, Big Wins 🚀 Retail is evolving faster than ever, and staying ahead isn’t just about offering the right products—it’s about understanding your customer, optimizing experiences, and driving value. Here are 3 proven strategies to boost retail sales: 1️⃣ Leverage Data-Driven Insights: Dive deep into customer behavior and purchasing patterns. Personalization is king—tailored recommendations and targeted promotions can significantly increase conversions. 2️⃣ Focus on Omnichannel Experiences: Today’s shoppers move seamlessly between online and in-store. Bridge the gap by offering click-and-collect options, easy returns, and consistent pricing across platforms. 3️⃣ Invest in Upselling & Cross-Selling: Train your team to recognize opportunities to suggest complementary products (without being pushy). When done right, it enhances customer satisfaction and revenue. The retail industry is all about adapting to change and creating meaningful connections. By embracing innovation and staying customer-centric, sales growth becomes a natural outcome. #RetailSales #GrowthStrategies #CustomerExperience

Understanding consumer behavior is crucial for retailers in today's rapidly evolving landscape. Adapting to shifts in customer shopping habits and preferences is key to staying ahead of the competition and driving growth. Here are some top market trends every retailer should watch: - The Rise of Omni channel Shopping: Integration between online and in-store experiences is now a customer priority. - Sustainability Matters: Brands prioritizing eco-friendly practices are gaining customer loyalty. - Personalization is Key: Tailored experiences enhance customer engagement. - Mobile Shopping Growth: Optimizing mobile platforms is essential for capturing market share. - Experience-Driven Retail: Creating memorable shopping experiences builds customer loyalty. At Aero Club (Woodland), adapting to these trends helped us grow sales. Understanding and adapting to market trends is foundational for retail success. What consumer behavior trends are shaping the future of retail in your experience? Let's discuss and share insights! #RetailTrends #ConsumerBehavior #OmnichannelShopping #Sustainability #PersonalizedShopping #RetailSuccess

In Chain Store Age, our Executive Director of Strategy, Bill Chidley, shares which aspects of the customer experience are being overlooked, and what new metrics brands should be tracking. Are there additional key performance indicators (KPIs) that could offer retailers a fresh perspective to help determine which experiences deliver in today's landscape? #chainstoreage #retailexperience #customerexperience #retaildesign #retailstrategy #strategy #brandstrategy #customersuccess #futureofretail

Offering the lowest prices has conventionally been said to be the opposite of a sustainable competitive advantage. While we can debate that all day long, the reality is that the technology behind pricing is a sustainable competitive advantage. 2025 is going to require retailers to invest in technology that allows them to offer the best prices to consumers while protecting themselves. I talk more about this technology in Retail TouchPoints' annual predictions report alongside some brilliant minds discussing all the other ways retailers and shoppers can win in 2025. Let us know what you think!! #retailstrategy #pricing #ai #generativeai #chatbots #unifiedcommerce #futureofretail

Measuring how customers navigate throughout your store can be challenging without the the data. You might think of it like this: Pathways : Where do they go first and why? Pre-engagement: What are your pre-staff areas? Engagement: How long do they dwell around various fixtures or products? Impact: What influences their shopping journey? In a previous post, I shared the impact of the fitting room. This is one way to think of how a customer's in-store experience can change with the slightest improvements. In case you missed it, here’s a link to that post: https://lnkd.in/dk--2q8Q RetailNext's 'Full Path Analysis' tool can assist you in mapping out your customer journey and identifying areas for a more seamless shopping experience. If you'd like to learn more, DM me and let's chat! #ConsumerBehavior #AdvancedAnalytics #RetailSolutions

Shopper Journey Analysis, also known as 'Full Path Analysis,' is a crucial tool in the modern retailer's toolkit. This data enables retailers to make data-driven decisions, improve the customer experience, and ultimately achieve success in a highly competitive retail landscape 🏆 This granular data allows retailers to get reliable answers to questions like 📊 What is my traffic to individual displays, and how long do shoppers engage with products? 📊 What routes do shoppers commonly take when navigating my store? 📊 What areas of the store are visited by shoppers before they engage with a staff member? 📊 How do my marketing and product initiatives (window displays, signage, and promotions) influence the shopping journey? Read the blog to learn more 👉 https://bit.ly/49CCK3g #AdvancedAnalytics #RetailInnovation #ConsumerBehavior #RetailTech

Shopper Journey Analysis, or 'Full Path Analysis,' helps retailers make data-driven decisions and enhance customer experience. This tool is vital for thriving in today's competitive retail market. #retailnext #shopperanalysis #customertraffic #footfallanalysis

Managing the store experience can be complex, but with Veras Retail's mobile-first solutions, you can act with speed and flexibility. Our responsive platform integrates seamlessly with various systems, enabling you to deliver exceptional customer experiences while realizing cost-saving benefits. ✅ Scale at Speed: Benefit from a platform that adapts to your needs. ✅ Flexible Deployments: Choose between cloud-based or on-premise solutions tailored for your operations. ✅ Omnichannel Enablement: Combine e-commerce and traditional POS seamlessly in one transaction. ✅ Empower Your Team: Enhance staff engagement and customer loyalty through mobile solutions. To discover the benefits of a unified retail strategy, click here: https://shorturl.at/yt3gO

In today's retail landscape, personalization isn't just a luxury – it's a necessity. 🛍️ From tailored recommendations to customized shopping experiences, personalization enhances every step of the shopper journey. Don't underestimate the power of making your customers feel seen and valued. Elevate your brand with personalized touches and watch your customer loyalty soar! Download SHOPLINE’s Unified Commerce Benchmarking report as we dissect our research findings, providing actionable conclusions on how retailers can elevate competitiveness and prepare for the future. Join us in this exhilarating era of retail evolution, where digital transformation is not just an option but a necessity. Download the report now and unlock the key to your digital transformation. #RetailRevolution #DigitalTransformation #SHOPLINE #UnifiedCommerce #DataInsights https://hubs.ly/Q02zn6ZY0