What to Do When You Feel Unprepared for Your New Job Role?
Answers: https://lnkd.in/g3amddwi
#ServiceDesk #CoopExperience #WomenInTech #CareerAdvice
Hey everyone! 🌟
So, I just started as a service desk analyst intern, and I'm feeling a bit overwhelmed. 🤔 After a week of training, which was mostly just watching a ton of videos (some outdated—ugh!), I'm now supposed to start taking phone calls on my own. I had the chance to shadow someone, but I can’t help but feel nervous about it all. Here’s my situation:
**Transitioning from training**: I watched videos on tools and services, but many weren’t even relevant anymore. 🎥
**Shadowing experience**: I shadowed a colleague, but he’s only covering someone else's role, so I’m on my own soon.
**Daily tasks**: I hear that password resets are frequently requested, and I’m not too sure about handling those with Active Directory yet. 😅
**Feeling the pressure**: I worry about how they might perceive me—what if they think they made a mistake hiring me? Or worse, that I’m not good enough because I’m a woman in tech? 🙈
My supervisor mentioned that it's okay to take calls and scope out help if I g...
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