Not so long ago I shared how I “did nothing” in my first 30 days as CEO (spoiler alert, I didn’t literally mean nothing!). It’s time to zoom out. Here’s what the first 120 days looked like. > Right-sized leadership to focus headcount on front-end > Focussed efforts on streamlining tech (taking out tech for the first time ever) > Grew average sales per employee by 20% > Reduced third-party services and transportation spend by 80% The priority has been creating a robust customer pipeline. I talk a lot about people vs tech. Don’t get it twisted, tech is vital to innovation and progress. You need the right people and the right tech - one doesn’t succeed without the other. But, you have to cement your teams first - get the right people for the right roles, align objectives, and set CLEAR goals. Once you have high-performance teams, you can implement tech to accelerate their work. Cutting corners never works. Especially when tech is involved - it just complicates an already failing process. Learn from your observations, strip back all unnecessary components, and rebuild. As I’ve already mentioned, those first 30 days of observation, gave me everything I needed to take action fast and with certainty. This meant by day 120, we’ve got the results to show for it.
I love your approach - first 30 days of observations sets you up for what to build, iterate and scale. Looking forward to learning from more from you Karen!
I love cheering for you. Thank you for sharing your journey!! With every post, I reflect on my own career and leadership and find nuggets of wisdom from your insights that I can apply to my own journey. Thank you!
For the record, I still LOVE your first 30-day approach! It’s the only way to truly know what you are working with, both from a platform and employee perspective. 👍🏼
By investing in high-performance teams first, you’ve laid the groundwork for sustainable innovation, proving that thoughtful observation leads to impactful results. This approach is a masterclass in effective leadership and the importance of aligning people, goals, and tech to drive success!
National Account Manager at Eldredge, Inc. | My Aim Is To Assist Our Clients In Achieving Circularity By Closing The Industrial Waste Loops
1moA leader " But, you have to cement your teams first - "