Kathy Jang’s Post

HEY PROPERTY MANAGERS.... 💡 Why settle for one-and-done discounts and concessions when you can build long-term loyalty? 🎁 Swap free rent or rent concessions for Branded Prepaid Cards (your brand)—here's why it makes sense: Preserve Property Value: 💼 Free rent might attract tenants, but it can lower the perceived value of your property. Branded prepaid cards, on the other hand, offer value without compromising your bottom line. Create Memorable Moments: 🏡 Residents will appreciate a personalized gift they can use for what they truly want—building positive associations with your property every time they swipe. Foster Loyalty: 🤝 Your brand stays top of mind with every use, creating ongoing engagement and strengthening your relationship with your residents. Versatile Options: 🌐 Offer both virtual and physical cards, giving residents flexibility in how they choose to use their rewards. Stand Out in the Market: 🚀 In a crowded rental market, differentiate your property by offering a unique and valuable benefit that goes beyond traditional discounts. Let’s rethink resident incentives and focus on creating experiences that last! #PropertyManagement #ResidentLoyalty #RealEstateInnovation #BrandedPrepaidCards https://lnkd.in/dPNVhd3H

Did you know that there are primarily 2 kinds of homes selling right now? Homes that have a 10 out of 10 condition rating and homes that are being sold As Is. Homes that are a 10 out of 10 are selling for top dollar. And As Is homes are selling for about 65% of full market value. So if you want to get top dollar, you need to get your home in a 10 out of 10 condition. What if you don't have the money to make the needed updates before you sell? That's where our Hybrid Home Concierge Program comes in. Our program allows sellers to use our money to fix up their homes for sale and then pay off the balance at closing. By leveraging our Hybrid Home Concierge, sellers can make their homes stand out in the market and sell for top dollar. Contact us today at thehybridagent.com and let's get your home's condition to a 10. #hybridrealestate #hybridpcs #thehybridexperience #realtor #realestate

🕵️♀️ Uncover the secrets of multifamily living and tackle low occupancy with Property Shops! Explore how BGSF delivers comprehensive data and insightful perspectives on your property, enabling you to elevate customer experiences, streamline operations, and stay competitive in the market. Click below to learn more. #work4bgsf #propertymanagement #multifamily #propertyshops #mysteryshoppers #customerservice #leasingperformance #lowoccupancy #staffingsolutions

A positive online reputation can make or break a prospective resident's decision to book a tour or sign a lease. Make sure your reviews reflect your commitment to resident satisfaction. Discover strategies to boost your reputation scores: https://bit.ly/3SXBFN2 #ReputationManagement #ResidentSuccess #PositiveFeedback

Mastering the Follow-Up Game 📲 In the competitive market of apartment rentals, follow-up with prospective residents is crucial for success! 🤝 Did you know that it takes an average of 8 to 12 contacts before a final decision is made? 💡 At Smart Apartment Solutions, we understand the significance of follow-up and have a game-changing approach to enhance resident engagement. 🏠 🎯 Introducing the DISC Assessment, a valuable tool that helps our leasing teams analyze behavioral styles and preferences. By categorizing individuals into four primary characteristics—Dominance (D), Influence (I), Steadiness (S), and Conscientiousness (C)—we tailor our follow-up strategies to each prospect's unique communication style. 📊 For customized follow-up strategies and to maximize your leasing awesomeness, be sure to check out the full blog post. ⬇️ 👉https://bit.ly/3pDesUA . . . . . #ApartmentRentals #LeasingTips #FollowUpSuccess #DISCAssessment #ProspectEngagement #TailoredApproach #LeasingAwesomeness #SmartApartmentSolutions #LeasingProfessionals #PropertyManagementTips #EnhanceLeasingExperience #ImpressPotentialTenants #PropertyManagementLife #RealEstateProfessionals #PresentationMatters #LeasingSuccess #PropertyMarketing #PropertyIndustry #EnhanceProfessionalism #StandOutFromTheCompetition

I could use your help...This post is for my friends and colleagues in residential property management, preferably those of you who are working directly with your residents every day. I think we all know by now that your customers experience is a key way to differentiate your company or community in the market place. I love hearing about new ways teams are delivering service! So, what are you and your teams doing every day to make your customers experience really stand out? Can you please share an example of how you may take a relatively routine interaction and make it into a differentiator? 👇🏼💖 Kimberley Marshall ShAnne (Shay) Hoffman Renee Hale #multifamilyhousing #cxmatters #customerexperience #apartmentliving #multifamily #wowservice

Handling tenant complaints effectively can turn a negative situation into a positive one. 👂 By listening attentively, addressing concerns promptly, and finding solutions, you can maintain tenant satisfaction. I am Faith, your property management virtual assistant, I create a win-win rental experiences. #tenantcomplaints #propertymanagement #customerservice #realestate #virtualassistant

After almost 2 decades in business, we know the following two points to be absolutely true: 1) Moving in is stressful. 2) As agents you can make moving in, a memorable and positive experience for tenants. Click through the images to see how you and your agency can utilise a new ‘Tenant Care Package’ to take the edge off for your new tenants. Already doing something to welcome new tenants into their new home? Share them below, it would be great to see what different agencies are doing and the level of creativity in those strategies.

Over the last few years, rental property ownership has gotten more complex—and that’s motivated more rental owners to hire a property manager.   But what are rental owners looking for as they choose a property management company? 1. Customer service: 2 in 3 rental owners told us it’s paramount that their PMC delivers a best-in-class experience for its customers, including communication that’s clear, consistent, and personalized. 2. Local market expertise: 55% of rental owners don’t live in the same city where their property is located, so they want their property management company to know the local market like the back of their hand. 3. Reporting and transparency: Though rental owners vary in how often they want to hear from their PMC, most want to receive financial reports and other property insights on a monthly basis. 4. Regulatory expertise: With how much more complex it’s become to operate rental properties over the last few years, owners want to be able to rest easy, knowing their property is being run in compliance with local laws. What else do rental owners prioritize in their search for a property management company? We talk about all of this in detail in this week’s episode of #TheLookoutSeries. And you can learn more about what today’s rental owners look for in a property manager in Buildium’s 2024 Property Management Industry Report: https://lnkd.in/eTx_h496 #propertymanagement #rentalmarket #propertymanagers #rentalhousing

Encourage satisfied tenants to leave positive reviews online. #propertymanagement #tenantsatisfaction #onlinereviews #propertyowners #rentalsuccess #tenantfeedback #positivereviews #propertymarketing #rentallife #landlordtips #propertyinvesting #tenantrelations #propertymaintenance #rentalproperty #realestate #tenantexperience #happytenants #rentalcommunity #propertytips #propertypros