Exclusion from financial services can leave people unable to make and receive payments, or deny them access to appropriate products that support financial resilience. Even with the most common of financial products, such as a bank account, many people still face exclusion.
In this project for the Financial Conduct Authority, we spoke to people with experiences of homelessness and rough sleeping, the care sector and the criminal justice system and asylum seekers. The FCA had previously identified these groups as being at particular risk of financial exclusion, and wanted to gain a more in-depth understanding of the barriers they faced in their financial lives.
To do this, we took a place-based approach, building relationships with community support organisations and settings to engage the right people. Through the course of the project, the sites visited included asylum hotels, drop-in centres, women’s centres, food banks, care leavers' support centres and multiple homeless shelters.
To find out what we learned, you can read our report below: https://lnkd.in/eBRKSmM2