Katie R.’s Post

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Tripleseat | Hospitality & events | Let's increase your revenue

Interesting feedback on the top need for restaurant brands to scale successfully 🤳 - what is your restaurant and/or group doing to maintain quality & consistent training for your team's operational needs? 🎯

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Strategic Partnerships | Helping Restaurants Thrive

The results are in..... The results are in from my LinkedIn poll on what is most critical to scaling a restaurant successfully. Here's the order of importance - what do you think? #1 - People 👩🍳 #2 - Product 🥙 #3 - Place 🗺 #4 - Promotion 📢 #NRO #employeetraining #hospitality

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Joseph J. Gazarek

We are on a mission to reimagine hospitality!

5mo

As turnover rates rise, standards crumble. Without a well-trained, cohesive staff - there is no business to execute. Finding good help is no longer hard to find - it's something you need to develop within. This takes time, patience and $$$. Whilst you are doing that - the transient restaurant market has become completely unpredictable. As a stakeholder, the only way to truly protect yourself is to keep a steady stream of business flowing in with catering and events. This market segment is historically easier to produce $$$. Example: an event of 100ppl can earn 1.5x the revenue if you are seating that same amount in your dining room. FOH Staffing wise - 1 manager, 2 staff and bartender can easily handle that volume - can the same be said for table service? No. Also, environment wise - the staff takes less footsteps and receives a guaranteed gratuity + their steps of service go from 10 to 3 with events leaving more opportunity to deliver quality service. Thus, leaving a lasting impression on your guests. Those 100 guests have an excellent experience and leave their event "we should totally come back here for dinner next week..." This is how you build your transient business! How do you drive your events business? Ask Katie!

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