Kayur Kotecha’s Post

View profile for Kayur Kotecha, graphic

Founder & CEO of Transcend Rehabilitation - a Boutique INA Reporting & Case Management Solution | Consultant in Personal Injury Rehabilitation Management | Industry Award-Winner | Yoga Teacher | Photographer | Investor

As Rehabilitation Case Manager / Consultant, it can be difficult to admit when we are not the right fit to support a client moving forward However, it is important to remember that the most humbling and responsible thing we can do is to recognise when another professional may be much better equipped to help By acknowledging our limitations and referring clients on to the appropriate resources, we can ensure that they receive the best possible care and support Let us prioritise our clients' well-being above our own egos Rehabilitation Case Managers / Consultants, when was the last time you came forward and put your hand up in this respect? #rehabilitation #casemanagement #personalinjury #workerscompensation #humility #clientcare #ethicalbusiness

Jackie Chappel

Director, Case Manager & OT. Positive OT & Case Management Ltd.

1y

💯 agree Kayour and this is something we talk about in supervision - it is difficult, especially for new case managers as they often feel like it is due to something they have done/not done correctly which 99% of the time is not they case at all 🥰

Susie Irvine

Director - ELEV8 Consulting & ELEV8 Wellness and Health

1y

Thanks for sharing! I think you gain much more respect as a professional when you are true to your limits, show self awareness and prioritise the needs of our clients and customers! This is how you become a true trusted advisor in the field!

Katy Snelgrove

Global Business Consultant & NLP Mindset Coach | Non Exec Director

1y

I couldn't agree with you more. We have recently done this. It isn't good for anyone to pretend that the relationship is gelling well!

Lisa Brown

CEO at Coastal Case Management LTD

1y

I absolutely agree Kayur. Being able to recognise when you have done all you can to move clients forward but when engagement is difficult it only causes frustrations all round. I used to soldier on but with experience I have learned when to hand over clients to someone else and give my time to focus on others. Perhaps a different approach or personality can make the difference in obtaining the right outcomes. It is all about self care.. why would any case manager want to work with a client that is rude or simply not engaging with rehabilitation goals. There are plenty of clients that need us so knowing when to pass on a client is crucial to self preservation!

100% agree …. In fact great harm can be done in every way by ‘soldiering on ‘

See more comments

To view or add a comment, sign in

Explore topics