KeeSystem’s Post

Chatbots are becoming the main engagement tool for banking. Activation response types and informative responses have surged even as the number of users being diverted to live chat has remained consistent. Still, it’s clear that banks want their chatbots to be much more than glorified search function, and more sophisticated chatbot functionality is only a matter of time. Read more from George Slack: https://hubs.li/Q02JtpSR0 #chatbots #bankchatbots #bankchat #bankingchatbots #bankingchat #bankservice #serviceresolution #navigationalresponse #livechat

We are happy to share a detailed case study on how DataNimbus.io's Host-to-Host solution has accelerated the digital transformation journey of a leading bank in Middle East country. By automating manual processes and enhancing payment operations, we've helped the bank overcome significant challenges and improve customer satisfaction. Key Highlights: - Automation: Streamlined file processing, reducing manual intervention and operational load. - Accuracy: Reduced errors, ensuring data integrity and faster turnaround times. - Scalability: Easily adaptable to new customers, file formats, and validation rules. Our platform's robust validation, flexible file parsing, and secure integration have transformed the bank's payment operations, providing them with a scalable and efficient solution. Read the full case study to learn how we supported our customer and discover more about our capabilities: https://lnkd.in/gXPxWwgc #DigitalTransformation #Banking #Automation #DataNimbus #CustomerSuccess #h2h

Frustrated by long wait times for simple tasks? This webinar with special speakers Kelly Horn, David Reeve and Matt Wexler shares how banks can use AI to streamline customer service and disputes, making banking a breeze! 🌬 Join Salesforce partnered with Mastercard to discover how AI and data can automate processes and answer questions, leading to happier customers and faster resolutions. #bankingwithai 🏦

#TheLatium - Why #BAAS with Kelvin Tan and Laksh Gangwani Kelvin explains how BAAS simplifies the process and offers several benefits: Reduced Regulatory Burden: Leverage existing banking license, ensuring compliance and reducing regulatory hurdles for your business. Scalable Model: Gain access to a scalable banking infrastructure without needing to invest in building your own, enabling faster and more efficient growth. Enhanced Customer Experience: Create a "hypercontextualized" banking experience by leveraging data sharing to personalize product offerings and streamline the customer journey. Follow #DigiJanus for daily bite-sized video insights from thought leaders in the financial industry.

Most large commercial banks end up building hundreds if not thousands of converters that transform corporate file formats to bank standards. Over time, these converters become too expensive to manage and maintain. What’s worse is that the speed to market to onboard a new corporate customer ends up being a full SDLC. In this case study, we talk about how we made this faster, simpler and cost-effective for one of our banking customers in the Middle East. #DataNimbus #CorporateToBank #HostToHost

At LBCS, we are transforming the banking landscape with our cutting-edge AI solutions, creating a new era of efficiency, security, and unparalleled customer experiences. Picture a banking environment where routine tasks are seamlessly automated, from data entry to fraud detection, significantly reducing operational costs. Our advanced AI systems not only enhance efficiency but also fortify security measures, ensuring that your financial transactions are safeguarded with the latest technology. Introducing our AI-driven chatbots, providing round-the-clock customer support, answering queries, and resolving issues instantly. LBCS is not just a software company; we're architects of a smarter banking future, where innovation and customer-centricity redefine the banking experience. Join us in embracing the power of AI for a more efficient, secure, and customer-friendly banking world. LBCS, where banking meets the future. #LBCSBankingTech #AIBankingRevolution #CustomerFirstBanking #SecureTransactions #LBCSInnovation #FutureOfFinance

At LBCS, we are transforming the banking landscape with our cutting-edge AI solutions, creating a new era of efficiency, security, and unparalleled customer experiences. Picture a banking environment where routine tasks are seamlessly automated, from data entry to fraud detection, significantly reducing operational costs. Our advanced AI systems not only enhance efficiency but also fortify security measures, ensuring that your financial transactions are safeguarded with the latest technology. Introducing our AI-driven chatbots, providing round-the-clock customer support, answering queries, and resolving issues instantly. LBCS is not just a software company; we're architects of a smarter banking future, where innovation and customer-centricity redefine the banking experience. Join us in embracing the power of AI for a more efficient, secure, and customer-friendly banking world. LBCS, where banking meets the future. #LBCSBankingTech #AIBankingRevolution #CustomerFirstBanking #SecureTransactions #LBCSInnovation #FutureOfFinance

In this digital age, customer experience is paramount. Customers who experience too much friction when onboarding and going through KYC processes might abandon the overall process completely. That is why fast and efficient customer onboarding and KYC processes are so critical to businesses. www.contactable.co.za #Contactable #customeronboarding #KYC

What's to come for financial services in 2024? Well, conversational technologies will continue to shape the future of banking in many ways: ❤️ Increased customer satisfaction and loyalty with instant, two-way interactions 💡 Improved team efficiency and lower operating costs with the help of conversational AI 💰 Increased revenue — because more engaged customers means higher lifetime value and growth 🔐 Reduced fraud thanks to two-factor SMS authentication and two-way text alerts  🌐 Accelerated innovation — by facilitating customer interactions, you’ll have more data to leverage to create innovative, personalized solutions for your customers Find out more about how conversational banking will keep changing the game in 2024 — link in the comment section. 👇 

Traditional KYC processes are being transformed by electronic Know Your Customer (eKYC) solutions. Using tools like OCR and facial recognition, eKYC enables rapid and accurate customer onboarding while meeting strict regulatory standards. By automating these tasks, businesses save valuable resources, reduce errors, and enhance the overall customer journey Source: https://lnkd.in/eFYmaJAp #iverify #digitaladdressverification