Ketch’s Post

View organization page for Ketch, graphic

5,996 followers

Do you have an app published in the Google Playstore or Apple App store? 🙋🏻♂️🙋🏾♀️ It's crucial that you're complying with their requirements for “in-app account deletion.” Otherwise you’re at major risk of your app getting kicked out! 👋 What is in-app account deletion? Put simply, it means consumers can permanently remove their accounts and associated data from a particular application or platform. How do you comply with the deletion requirements? For Apple, it's these three things: ‣ Must be easy for the user to find in your app ‣ Must offer to delete their entire account, and personal data associated (not just a temporary deactivation or disablement) ‣ Must inform the user on the process, for example how long the deletion will take to complete For Google, it's these: ‣ You must keep the user informed of their request status ‣ Let users know what to expect ‣ Complete their request “within a reasonably quick period of time.” How likely are you to have to worry about this? It depends. For some Ketch customers, we have seen an upwards of 100x increase in the number of delete requests after the adoption of the in-app deletion request from the Apple App Store alone. These account deletion requirements are prime examples of why modern privacy expectations require infrastructure investment. Privacy management technology like Ketch can help you outsource the challenging, complex work of fulfilling these delete requests at scale. #DataPrivacy #PrivacyTech #CPRA

  • No alternative text description for this image

To view or add a comment, sign in

Explore topics