Key Mortgage Services’ Post

There are several reasons why people may want to use A Money Matter Mortgage Inc: 1. Personalized service: They offer tailored guidance and support throughout the mortgage process. 2. Competitive rates: They strive to provide highly competitive interest rates and terms. 3. Wide range of options: They offer a variety of mortgage products, including conventional, FHA, VA, and more. 4. Experienced team: Their mortgage professionals have extensive knowledge and expertise in the industry. 5. Streamlined process: They utilize cutting-edge technology to make the mortgage process efficient and hassle-free. 6. Customer satisfaction: They prioritize customer satisfaction and strive to ensure a positive experience for all clients. 7. Local expertise: As a local company, they have in-depth knowledge of the local real estate market and can provide expert guidance specific to the area. By choosing A Money Matter Mortgage Inc, people can benefit from a personalized, efficient, and cost-effective mortgage experience.

We asked 2k borrowers to share details about their recent mortgage experience. Download the report to learn: ✔️ The surprising factors that influence why borrowers choose their lender (hint: it’s not just low interest rates) ✔️ The top frustrations borrowers experience during the mortgage process (and the closing, in particular) ✔️ How an industry built on personal relationships benefits from digital closings Download the report >>> https://hubs.ly/Q02WxQxw0

The mortgage process is NOT a fun experience for most borrowers—particularly during the closing! Download our latest industry report to learn what 2k borrowers had to say, and how digital closings help to improve customer satisfaction. >>> https://lnkd.in/g3Qk9Qcs

How is this mortgage downturn different (and more dangerous) than those of the past? According to STRATMOR Group Customer Experience Director Mike Seminari, "The stormy weather we’ve seen in the past couple of years in the mortgage industry (high rates, low housing inventory, golden handcuffs, etc.) has pushed many lenders into the unfamiliar territory of selling off their servicing to hungry correspondent lenders. And those correspondent lenders have expert teams that will aggressively pursue those borrowers once the rates finally turn.” In this month’s CX Tip, Mike dives into why getting the customer experience perfect the first time around has never been more important and shows how increasing customer loyalty can shark proof your business when rates start to come down. Check out, “Shark Proof Your Business for The Next Refi Wave” for practical tips on how to build meaningful relationships that increase loyalty to catch success in the next refinance wave. https://lnkd.in/gTNgf3ZT

Are you looking to enhance customer satisfaction in the mortgage lending industry? 🏠😊 Discover 5 proven strategies and how Path Software's advanced mortgage origination technology can help you streamline operations, make informed decisions, and elevate your customer experience. 💼✨ #mortgagelending #customersatisfaction

Are YOU Satisfied? NPS (or Net Promoter Score) is a way to measure customer satisfaction. Scores go from -100 to 100. For reference – Starbucks has an NPS of 77, which is considered extremely good. (To be fair, they sell an addictive substance, haha) At Princeton Mortgage, we have a lifetime NPS of 91! This puts us in the top 1% of the mortgage industry. We must be doing something right 😉 #PrincetonMortgage #Mortgage

Mortgage lenders looking to drive more referrals and repeat business: It takes more than having a borrower “love” you. It’s about the process. In a recent interview with Pat Sherlock, STRATMOR Group Customer Experience Director Mike Seminari offers strategies for guiding borrowers through the lending process — from first interaction to closing — unscathed. Check out “Top Three Strategies to Get More Referrals.” https://lnkd.in/gg55wDym

Just finished BRX Automate Your Customer Journey training. They do a fabulous job with their training. Highly recommend this brokerge especially for those who appreciate and could use some collaboration and support. BRX Mortgage #BRXmortgage

Easily identify which mortgage holders you should contact based on their mortgage having an economic or time-based opportunity to benefit them. Property Fox is your driver of success! Here's why: 🚘 Proactive Outreach: Be proactive in reaching out to your clients when there's a potential benefit, rather than waiting for the renewal period. This can lead to increased customer satisfaction and loyalty, since you will be seen as a trusted advisor looking out for their best interests. 🚘 Increased Revenue: By identifying opportunities for refinancing or other mortgage products, you can generate new business and potentially earn more commission. 🚘 Efficiency: Property Fox's automations save significant time by analyzing all of the mortgages in your portfolio and highlighting the most relevant ones so you can focus on personalized communication and client relationships. Learn more at: PROPERTYFOX.ai/demo #propertyfox #timelyadvice #mortgageautomation

Are you tired of guessing what your clients want? It's time to take the guesswork out of the equation! Implement a Customer Feedback System to gather valuable insights and tailor your services to meet their needs. Reach out to the Colorado Mortgage Team and let's make it happen! #ClientFeedback #TailoredServices