KINETIC’s Post

In the words of Deborah Battaglia, our SVP of Enterprise Customer Experience: "Experience management is expectation management." 💡 "It's what the customer expects that matters," she shared. "And we need to be both setting and exceeding those expectations all the time." Learn more about what drives Assurant's #CustomerExperience this #CXWeek in Battaglia's feature on Medium.

Thank You To Our Valued Customers 🙏 In today's fast-paced and competitive business world, it is easy to get caught up in the pursuit of profits and growth. However, amidst the hustle and bustle, it is crucial to take a step back and express gratitude to those who have made our success possible – our customers.   Our customers are the lifeblood of our business. They choose to invest their time, money, and trust in our services & that’s just a few reasons why we would like to express our heartfelt gratitude.   In a world where customer choices are abundant, we believe that expressing gratitude is more important than ever. By recognising customer loyalty & continuing to build strong relationships and enhancing customer satisfaction, then as a team we can foster a more customer-centric culture which sets us apart from the competition.  Although we cannot mention all our customers we would like to send a heartfelt 💜 thankyou to each and everyone of you! #rail #signalling #design #thankyou #customers BWB Consulting Ltd Gary C. Tony Kearney Adrian Knight Neil Lindley Callum Finlayson Ian Barry Yang Gao Simon Ward Andrew Bailey Craig Purcell

In our latest Leadership Series discussion with Andrew Steen, CIP, President of Berkley Canada (a Berkley Company) & President of the Insurance Institute of Ontario, we explored the impact of professional development on customer satisfaction and career growth. #LeadershipSeries

To celebrate Customer Service Week, we are highlighting our amazing Client Strategy Manager Team. Our CSM's are dedicated to providing a great client experience while providing customized fleet management recommendations for our partners. Rami Almkhlalati is a graduate of Arizona State University and has been with Enterprise for 5 years. Rami is an avid sports fan, especially soccer. He also loves to travel and try new recipes while cooking. Rami always looks for ways to be a trusted advisor for his clients. He believes that purpose always defeats the outcome always puts in the work to help his clients achieve their goals. When the purpose is behind what you do is strong, the outcome can be extraordinary. Rami Almkhlalati #enterprisefleet #customerservice Enterprise Fleet Management

Excellent PM who truly represents our core values at NAS.

Support Superstars Thursday is here, and today, we're celebrating Jaycob Macdonald, our Customer Support Specialist extraordinaire. Jaycob embodies our customer-centric approach, going above and beyond to ensure our customers' satisfaction is unmatched. #SupportSuperstars #FocusGroupSupport #CustomerCentricity #HelloFocusGroupTechnologies #WelcomeToFocusGroupTechnologies #focusGroupTechnologies

Santa Claus on Customer Appreciation and Retention It's that time of year when we all feel like kids again, excitedly awaiting Christmas day to open presents. And, in the center of it all is none other than the jolly old Saint Nicholas himself, better known as Santa Claus. While many people just think of Santa as a friendly guy who brings presents for kids and adults who have been "good" this year, the truth is, this beloved character offers many lessons for businesses when it comes to customer appreciation, segmentation, and retention. Learn more at: https://lnkd.in/gNapENQH As a proud protégé of #SantaClaus, Marty Jalove of Master Happiness is a Corporate Coach, Business Consultant, and Marketing Strategist that helps small businesses, teams, and individuals find focus, feel fulfilled, and have fun. Master Happiness stresses the importance of realistic goal setting, empowerment, and accountability in order to encourage employee and customer engagement and retention. The secret is simple: Happy Employees attract Happy Customers and Happy Customers come back with Friends. Learn more about Master Happiness at www.WhatsYourBacon.com #BusinessCoach #EmployeeRetention #CorporateCulture #CorporateCoach #HappinessEnthusiast #BusinessConsultant #MarketingStrategist #MasterHappiness #WhatsYourBacon

Boom! yet another 5 Star Review! Check out our Gartner Peer Reviews and find out why our clients love Cloudficient!

���� Dive into the customer spotlight! 🌟 Our VP Yesenia has rolled out the red carpet for an amazing review by our beloved customer Edward Bec! Hit play ▶️ to see the difference we make, straight from the heart 💬 of those we serve. Your trust is our treasure, and this video is pure gold! ✨ #CustomerPraise #RealReview #HappyClients #ServiceStars #ThankfulThursday"

Check out this fantastic review we've recently received 🙌🏻 We love hearing from our customers!💚 How has your recent experience been with us? Let us know by leaving us a review today ✍️ #customerreview #customerservice #happycustomers #customerfeedback #tradecustomers #windowsanddoors