Today, I had the privilege of witnessing a thought-provoking roundtable discussion at the White House focused on Pharmacy Benefit Managers (PBMs). All of the speakers and panelist did well. However, I have to give a shout out to Mark Cuban and Dr. Alex Oshmyansky for delivering an exceptional testimony, urging us all to reconsider our engagements with the three major PBMs. Bravo!
In our ongoing commitment to transparency at Keystone, we want to shed light on common practices employed by PBMs that may not be immediately apparent. Understanding these tactics is crucial for making informed decisions about healthcare costs. Here are six ways in which PBMs often hide their fees:
1. Spread Pricing: PBMs may charge clients more for a claim than what the pharmacy charges them, pocketing the difference.
2. Rebate Capture: Large PBMs often secure kickbacks or "rebates" from pharmaceutical companies for certain drugs. In some cases, these rebates may not be fully passed on to clients and may even be kept offshore.
3. "Other" Manufacturer Revenue: Beyond rebates, PBMs create additional revenue streams from pharmaceutical companies, such as the "Manufacturer Access Fee," which PBMs may retain for their own benefit.
4. Fine Print Fees: PBMs may advertise a low "admin fee" while quietly charging for various other items, resulting in substantial additional costs for clients.
5. Owned Pharmacies: Some major PBMs own specialty and mail-order pharmacies, leading to potential conflicts of interest. They might overcompensate their own pharmacies, prioritizing profits over fair client costs. Or as Mark Cuban put it "Sh*tting on Independent Pharmacies".
6. Promotion of Expensive Drugs: PBMs may guide members toward higher-cost drugs to maximize their earnings through spread and rebates, resulting in increased expenses for the client.
Last week I mentioned employers being held to higher fiduciary responsibility and the J&J case, this goes hand and hand with that post. Understanding these practices is vital for navigating the complex landscape of healthcare costs. At Keystone, we believe in fostering transparency and empowering our clients to make informed decisions. If you're an employer, and your current Agent or Broker has not discussed these critical matters with you, how can you measure their ROI? We can guarantee our ROI in matched savings by shopping your PBM.
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