Kommunicate ’s Post

Agents, augmented by AI, are truly revolutionizing customer support—the heart of exceptional service. If you haven't jumped on the Agentforce bandwagon yet, I can understand why you might be feeling some FOMO! But don’t worry, we’ve got your back. Recent announcements from Salesforce highlight how Agentforce is paving the way for innovative support experiences. I encourage you to explore these updates and see how we can help you transition your support desk into a futuristic service hub. Let’s connect and discuss how we can elevate your customer experience together! #Agentforce #AI #CustomerSupport #Salesforce #Dreamforce2024 https://lnkd.in/gGCv6MhG

Whether you want to improve customer support or boost engagement, this guide will set you on the path to success. Swipe through our carousel to explore the 7 essential steps for building a powerful AI chatbot! Read Our Blog: https://lnkd.in/geZPUWxF #AIChatbot #BusinessGrowth #ChatbotDevelopment #DigitalTransformation #AbsoluteAppLabs

Zendesk's AI can now write your first customer reply! Get faster & more efficient with suggested replies in Zendesk. This early access program uses AI to draft first responses based on your macros & help articles. Sign up now to save time & boost productivity! (Currently English only & asynchronous channels) Steps (optional): Sign up for the Zendesk Early Access Program. For more check URL [https://lnkd.in/dCV7UfVW] #Zendesk #AI #CustomerService #CustomerSupport #Collaboration #Productivity

🔮 Chatbots Through the Ages: From Simple Scripts to AI Sorcery! 🧙♂️ Early to mid 2010s: Simple FAQ Bots- Customer Service Assistants – Answering basic questions and sticking to rigid scripts, offering tailored suggestions based on user data. Moving to Contextual Understanding- Menu Driven Chatbots in the late 2010s 👉 Now not only can it personalise recommendations but they seamlessly blend into our digital lives with advanced capabilities making you experience an engagement suite- ✨ That's what we call the era of AI Driven Excellence ✨ Are you upscaling your customer journey with Gen AI Chatbots? The future isn’t just arriving—it’s already here, and AI is leading the charge! 🚀 #AI #Chatbots #TechRevolution #CustomerExperience Pritesh Rathod Aarit Shah Suraj Dubey Vedant Dukle Eric Paul

Ready to revolutionize your customer support and take your business to new heights? Visit www.optixdigital.com.au and experience the power of our AI chatbot today! Want to know what services we provide or how to grow tomatoes? Optibot will be able to help! Share your thoughts on AI chatbots in the comments below. Have you had any memorable experiences with chatbots?

A Message From the CEO: Ultimate to Become Part of the Zendesk Family Did you know that AI and automations are revolutionizing the way we live and work? 🌐 From streamlining customer support to optimizing workflows, the possibilities are endless! One great example is the recent partnership between Ultimate and Zendesk. 🤝 Ultimate, a leading AI customer service automation platform, has joined forces with Zendesk to enhance customer interactions and boost efficiency. Exciting times ahead as we witness the power of AI transforming industries for the better! 💡 Embrace the change and stay ahead of the curve. Ready to explore the world of AI and automation? Check out the link below to learn more about Ultimate's journey with Zendesk. 👇 #AI #Automation #FutureOfWork [Read more](https://lnkd.in/e7siP8Mr)

Chatbots are transforming how businesses interact with customers! Learn how integrating chatbots with #SAPBusinessOne AI Integration enhances customer service and boosts efficiency. Explore the benefits of AI-driven customer service on your business operations. Read more here: https://lnkd.in/g3hnCXGF

In today's fast-paced digital era, boosting customer engagement and support is crucial for success. Ditch outdated chatbots that frustrate customers with robotic responses. Today's customers expect your chat feature to understand their needs, provide accurate answers, and adapt quickly. Discover how Conversational AI solves real business challenges and impacts companies like yours. Want to dramatically improve client interactions and stay ahead in the digital landscape? C1M has the solution: Conversational AI. Download our free infographic for more information: https://lnkd.in/dP7p56mr. #CustomerEngagement #ConversationalAI #DigitalTransformation #C1M #InnovativeSolutions #BusinessGrowth

Just come away from the final session at the Zendesk Presents event in Copenhagen, and it was a genuinely engaging and thought-provoking talk by Elin Hauge on how we can demystify AI and turn it into strategic business value. A few takeaways... Choose wisely when deciding when and how to apply AI We need to manage our expectations of what AI can and can't do AI agents have no agency but they can have bias We are training algorithms on what’s already happened - a reflection of the world as it was rather than what we want it to be Automate the process but humanize the touch And it’s always good to be reminded that the best customer service is no customer service #ai #cx #thecustomerisalwayshuman Iain Banks Peter Edwards Ray Biggs Patrick Lloyd-Bradley Siobhain Goodall Paul Gray Adam Clark Mark Rogers Neil Russell-Smith Fiona Hayward Marika Valo

Tailored content and AI-driven interactions are the future of customer engagement 🌟 Our delivery of a 30% increase in engagement is a remarkable achievement for our amazing global partners! 🎯 Reach out to me to about our industry game-changers for productivity and efficiency 🚀 #AI #Insurance #Banking #TechInnovation