Konnect Insights’ Post

No, Einstein bots aren’t tiny robot versions of a certain German physicist. They’re Salesforce tools for automated customer service chats, answering common questions and providing recommendations so your reps can focus on more value-driven projects. Multichannel and multilingual, they serve a wide range of customers and are customizable for your needs. Learn more about Einstein Bots and what they can do for your business by consulting with Abstrakt Cloud Solutions: https://bit.ly/3QNQjV0 #salesforcepartner #crm #einsteinbots

Salesforce’s Agentforce is a newly released platform designed to empower organizations by using AI-powered autonomous agents that handle tasks across various business areas, such as sales, service, marketing, and commerce. These agents can operate independently, making decisions, executing business processes, and improving efficiency while reducing manual work. Agentforce integrates with Salesforce’s existing tools and features, like Data Cloud, Salesforce Flow, and MuleSoft, to create an interconnected system where agents can access both structured and unstructured data in real-time. This capability allows the agents to perform tasks like qualifying leads, responding to customer service queries, managing campaigns, and even scheduling meetings—all without human intervention. How does Agent force help Salesforce Order Management?. triggering cancellation getting latest status of order information and updating order and do replacement. https://lnkd.in/gk45c6UD #Salesforce #AgentForce

Do you know that the Data ℹ you have is no less than a GOLD? Well, it's yes because it unlocks 🔓 your ability to meet your customer's expectations! Salesforce #DataCloud for #Marketers can: ➡ Bring Seamless Customer Experience 😇 ➡ Target With Precision 🎯 ➡Make personalized journeys driven by artificial intelligence 🤖 ➡Nurture loyalty with Real-Time ⌚ insights 📈 ➡Connect. Personalize. Convert If you want to reach new heights ☁ - Enable the Power of Salesforce Data Cloud ☁ in your Business! Ready to take the next step? Talk to the Expert of #Valuehub #SalesforceConsultingPartner Now! #datacloud #personalisation #marketing #powerofdata #connect #customerloyalty #customermanagement

Unlock the power of connected customer data with real-world Data Cloud examples. This new video series showcases tangible use cases across the entire customer journey, using actual product demos. Witness how native CRM data, shared seamlessly across your business, multiplies its value. Buyers will gain firsthand insights into Data Cloud's capabilities, inspiring ideas for their own success and highlighting our unique edge. #Salesforce #DataCloud #CRM #AI #Data #Trust https://lnkd.in/gT6q-CWy

You haven't heard yet??? 😱 DaVinci’s built-in integration with Salesforce Service Cloud Voice seamlessly incorporates your phone system’s call controls within Salesforce, elevating agent workflows and unlocking heightened efficiency for your entire customer service organization. 👏 Boost Customer Interactions 🤯 Unlock Actionable Insights 🥳 Transform with AI Learn more about DaVinci for Salesforce Service Cloud Voice here ⬇️ https://lnkd.in/eiaUZ3nx #AMCTechnology #DaVinci #Salesforce #BYOT #ServiceCloudVoice #SalesforceServioceCloudVoice

Tune to our upcoming Salesforce Webinar July 11, 2024 11:00 AM CDT - "Automate the Revenue Lifecycle on One Platform" Introducing: Salesforce Revenue Cloud for Revenue Lifecycle Management, built natively on Einstein 1. You'll learn how this cutting-edge revenue platform, powered by the #1 AI CRM for Sales, is changing the game. Our solution revolutionizes the quote-to-cash process and empowers sellers to seamlessly close deals — across any channel. In this webinar, you'll learn how to: - Harness the power of automation and AI to guide quoting and enhance decision-making throughout the revenue lifecycle. - Ensure consistency in products and pricing across all customer touchpoints, enabling seamless purchasing experiences - Adapt to market trends and customer preferences with support for various monetization models, including consumption-based, subscription-based, and one-time purchases. Register here: https://lnkd.in/gXn_d9Ry #quotetocash #revenue #commerce #digital #ai

🚀 New Unveiling: Salesforce Foundations! 🚀 After the exciting launch of Agentforce last week, Salesforce is back with another game-changer in the lead-up to Dreamforce: Salesforce Foundations. What is Salesforce Foundations? It’s not a new product, but a feature set expansion for Sales, Service, Marketing, Commerce, and Data Cloud, now free for all Sales and Service Cloud users on Enterprise licenses or above. 🌐 Built on the Agentforce platform, Salesforce Foundations seamlessly integrates AI and agent interaction, making it easier for customers to access key CRM features and build AI-powered, connected experiences across every touchpoint. Highlights include: ✅ A faster, more intuitive UI ✅ Streamlined navigation & customizable home screens ✅ Guided setup for easy onboarding ✅ Pro Suite features like marketing email campaigns, targeted segmentation (Data Cloud), and Commerce Pay Now links—all now included. The best part? It’s free for Sales and Service Cloud users! Existing users can start benefiting immediately, and new users will have even more reason to dive in. #Salesforce #Foundations #Agentforce #Dreamforce #AI #CRM #Innovation #CustomerExperience #Forward #inspire #spire

🔥 Checkout our latest Demo of Marketing Cloud Connect Toolbox from Lightbox Logic 🔥 Follow our new series of short walkthroughs highlighting different parts of the product. 👇 Comment on what you think of our new demo format? Features covered: 1️⃣ Email & SMS engagement for Leads and Contacts 2️⃣ Capture and view send time personalised emails and SMS messages 3️⃣ Account level summary for B2B businesses 4️⃣ Zero copy architecture, No data storage utilised in Salesforce 📣 You can have this with just a 30 minute install. Get in touch and we can show you how. AppExchange link in Comments 👇 #salesforce #marektingcloud #salesforcearchitect

Checkout our first short demo walkthrough series. Part 1, see how MC Connect Toolbox surfaces all your Lead and Contact engagement history into Salesforce! #salesforce #marketingcloud

🚀 AI Features in Salesforce Across Different Clouds 🚀 Empower your business with an overview of the AI capabilities available across different Salesforce clouds. From Sales Cloud to App Cloud, leverage AI features to make smarter decisions, automate processes, and enhance customer experiences. Here's a glimpse of what each Salesforce cloud offers: 🌟 Sales Cloud: - Einstein Lead Scoring - Einstein Opportunity Scoring - Einstein Forecasting - Einstein Account Insights - Einstein Automated Contacts - Einstein Activity Capture - Einstein Sales Analytics 🌟 Service Cloud: - Einstein Case Classification - Einstein Case Routing - Einstein Article Recommendations - Einstein Reply Recommendations - Einstein Next Best Action - Einstein Bots 🌟 Marketing Cloud: - Einstein Engagement Scoring - Einstein Engagement Frequency - Einstein Engagement Splits - Einstein Send Time Optimization - Einstein Content Tagging - Einstein Copy Insights 🌟 Commerce Cloud: - Einstein Product Recommendations - Einstein Commerce Insights - Einstein Search Recommendations - Einstein Visual Search 🌟 Community Cloud: - Einstein Recommendations for Community - Einstein Case Classification for Community - Einstein Next Best Action for Community 🌟 Analytics Cloud: - Einstein Discovery - Einstein Analytics (Tableau CRM) 🌟 App Cloud: - Einstein Prediction Builder - Einstein Vision - Einstein Language - Einstein Voice Explore the power of #ArtificialIntelligence with #Salesforce's #EinsteinAI across various clouds. Make better decisions, personalize experiences, and drive efficiency! 💡🔍🤖