Our live session on "The Impact & Rise of Conversational AI" is starting soon! ⏳ Join the conversation with experts Cobus Greyling from Kore.ai and Adam Geffner from Mphasis to find out how AI can help you create more human-like customer self-service and add value to your business. 🌟 📅 Date: July 10th 🕒 Time: 10:30 AM EST Don't miss this engaging session, secure your spot now. ✅ 🔗 https://lnkd.in/geM5SMFq #ConversationalAI #EnterpriseAI #LinkedInLive #AIForBusiness #AIStrategy #CX #EX
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We covered so many important topics that are top of mind for Support and #CX leaders yesterday during our Fireside chat with Colin Crowley and Lakshmi Rao. Missed the session? The on-demand version is now available on our site. Here’s a quick preview of what we covered: --AI is moving fast, you don’t want to play the catch up game --Both Managers and Agents benefit immensely from AI that’s leveraged specific to CX operations --While efficiency is a key focus, don’t underestimate the importance of QUALITY and it’s ability to impact ROI --AutoQA is just as important as your agent assist/Copilot techonology Here’s a quick clip below from Colin, we’ll round this out next week with even more brilliance from Lakshmi as well. Full session here: https://lnkd.in/gUJz_pbH #AI #CustomerSupport #CX #AutoQA
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What CX Tech are you most excited about in 2024? Let's connect to delve deeper. #2024outlook #cx #ai #techcollaboration #cxtech #generativeai #customercare #callcenterservices #personalizedsupport
Elevate your CX game in 2024 with the latest CX tech! This year, dive into game-changing tools such as Generative AI to improve efficiency, AI-powered QA tools to enhance service quality, and AI-layered channel strategy platforms to create more personalized interactions. Share your thoughts on the tech you’re most excited about and connect with a CX expert at VXI for more ideas to make 2024 memorable for your organization, employees, and customers. https://lnkd.in/e-nPJQs #AI #CX #VXI #VXIGlobalSolutions
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Principal Business Value Consultant - Contact Center and Unified Communications Services at 8x8, Inc.
Despite the growing demand and benefits of AI-powered self-service environments, many local governments are slow to adopt #conversationalAI. Here are some tips for local councils to successfully implement effective conversational #AI and enhance #customerexperiences. #automation #contactcenter #lovalgov #publicsector #CX
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Despite the growing demand and benefits of AI-powered self-service environments, many local governments are slow to adopt #conversationalAI. Here are some tips for local councils to successfully implement effective conversational #AI and enhance #customerexperiences. #automation #contactcenter #lovalgov #publicsector #CX
Blog: 5 Ways Conversational AI Can Help Local Government
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Principal Business Value Consultant - Contact Center and Unified Communications Services at 8x8, Inc.
Despite the growing demand and benefits of AI-powered self-service environments, many local governments are slow to adopt #conversationalAI. Here are some tips for local councils to successfully implement effective conversational #AI and enhance #customerexperiences. #automation #contactcenter #lovalgov #publicsector #CX
Blog: 5 Ways Conversational AI Can Help Local Government
-
Despite the growing demand and benefits of AI-powered self-service environments, many local governments are slow to adopt #conversationalAI. Here are some tips for local councils to successfully implement effective conversational #AI and enhance #customerexperiences. #automation #contactcenter #lovalgov #publicsector #CX
5 Ways Conversational AI Can Help Local Government
-
Principal Business Value Consultant - Contact Center and Unified Communications Services at 8x8, Inc.
Despite the growing demand and benefits of AI-powered self-service environments, many local governments are slow to adopt #conversationalAI. Here are some tips for local councils to successfully implement effective conversational #AI and enhance #customerexperiences. #automation #contactcenter #lovalgov #publicsector #CX
5 Ways Conversational AI Can Help Local Government
-
Principal Business Value Consultant - Contact Center and Unified Communications Services at 8x8, Inc.
Despite the growing demand and benefits of AI-powered self-service environments, many local governments are slow to adopt #conversationalAI. Here are some tips for local councils to successfully implement effective conversational #AI and enhance #customerexperiences. #automation #contactcenter #lovalgov #publicsector #CX
Blog: 5 Ways Conversational AI Can Help Local Government
-
Principal Business Value Consultant - Contact Center and Unified Communications Services at 8x8, Inc.
Despite the growing demand and benefits of AI-powered self-service environments, many local governments are slow to adopt #conversationalAI. Here are some tips for local councils to successfully implement effective conversational #AI and enhance #customerexperiences. #automation #contactcenter #lovalgov #publicsector #CX
Blog: 5 Ways Conversational AI Can Help Local Government
Data Scientist | Machine Learning Enthusiast | Transforming Data into Insights | NLP
2moExciting!