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Join us for a global rendezvous at the World CX Summit on May 22nd, where innovation meets experience! Learn to create personalized interactions that leave a lasting impression on your customers, guided by the latest market trends for a new era in CX. Remember, "If you’re not serving the customer, your job is to be serving someone who is." What to Expect: Exciting keynotes from industry pioneers Enterprise use-cases that redefine CX Product showcase unveiling cutting-edge solutions Engaging panel discussions on CX trends shaping the Indian Market Insightful tech talks on implementation challenges Get ready to shape the future of Customer Experience! Save your spot now: https://hubs.li/Q02k7KFJ0 Don't Miss Out on Recognition! The World CX Awards in Mumbai on May 22, 2024, will honor the Top 100 CX Leaders in India. Recognize excellence and innovation while networking with industry peers. Elevate your credibility within the global CX community! Registration deadline: May 3, 2024. Nominate now: https://hubs.li/Q02k7LTf0 Trescon Trescon MENA DATE Naveen Bharadwaj Prerna Arora Nina Lazaro Shadi Dawi Som Mendegar Brian Pereira MSc. Swapna Samanth Nilisha Rao shibani pavalkodi #media #mumbainews #mumbai #cx #cxoinsights #cxstrategy #datewithtech #newspaper #newsupdate #newstoday #newsalert

Looking forward to connecting with industry leaders and fellow professionals passionate about driving innovation! I'll be sharing insights on data privacy during my Fireside Chat: "Guarding Customer Trust: Ensuring Data Privacy Every Step of the Way". #ETNow #CXSummit2024

Step into the future of CX at our Exclusive "𝟭𝟰𝘁𝗵 𝗘𝗱𝗶𝘁𝗶𝗼𝗻 𝗖𝗫 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗦𝘂𝗺𝗺𝗶𝘁 & 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟯." 📅 Save the date: 𝗧𝗵𝘂𝗿𝘀𝗱𝗮𝘆, 𝟮𝗻𝗱 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝟮𝟬𝟮𝟯 📍Location: 𝗦𝗵𝗲𝗿𝗮𝘁𝗼𝗻 𝗛𝗼𝘁𝗲𝗹, 𝗡𝗲𝘄 𝗗𝗲𝗹𝗵𝗶 Join our expert panel on "𝗖𝗿𝗮𝗳𝘁𝗶𝗻𝗴 𝗽𝗼𝘄𝗲𝗿𝗳𝘂𝗹 𝗮𝗻𝗱 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁𝗶𝗮𝘁𝗲𝗱 𝗖𝗫" as they unravel the complexities of this dynamic landscape, discussing what sets businesses apart from their competition, highlighting that relying solely on superior products or pricing is no longer a viable strategy for differentiation. With industry leaders like Vikram Singh, Dilpreet Singh (CLMP™), RINKU ANAND, Deepak Sahni, Dhruvil J., and Rahul Tandon, and more, this thought-provoking discussion promises to reshape your perspective on customer experience. Moderated by Hemanth Purohit, In association with our Gold Partner Parahittech. Don't miss out on this eye-opening event! Register today – https://lnkd.in/dUWgrqf3  For Queries, ☎️ Contact Us - +91 8080160000 or  📩 Mail us at linda@ubsforums.com / mary@ubsforums.com   #UBSFCX #CXStrategySummit #CustomerExperience #event #cxleaders #DigitalTransformation #Innovation #CustomerEngagement #cxinsights #customerfirst #networking #CXO #Zendesk #Simplify360 #Parahitech #Zoho #Yellowai #rwsgroup #UBSForums

Get ready for a thought provoking session with Srivatsa S. our eminent speaker for the forthcoming “𝟏𝟕𝐭𝐡 𝐄𝐝𝐢𝐭𝐢𝐨𝐧 𝐂𝐗 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐒𝐮𝐦𝐦𝐢𝐭 & 𝐀𝐰𝐚𝐫𝐝𝐬 𝟐𝟎𝟐𝟒”   📆𝐃𝐚𝐭𝐞 – 𝐅𝐫𝐢𝐝𝐚𝐲, 𝟏𝟑𝐭𝐡 𝐒𝐞𝐩𝐭𝐞𝐦𝐛𝐞𝐫 𝟐𝟎𝟐𝟒 📍𝐕𝐞𝐧𝐮𝐞 – 𝐓𝐚𝐣 𝐌𝐆 𝐑𝐨𝐚𝐝, 𝐁𝐞𝐧𝐠𝐚𝐥𝐮𝐫𝐮    The traditional CX landscape is changing dramatically, particularly as a result of global shifts. New challenges have emerged and there has never been a greater need for the CX function to modernize at an unprecedented rate. Join top industry leaders at the summit as we tackle crucial cx aspects, navigate evolving customer expectations, and drive the paradigm shift towards unparalleled customer experiences   ✨𝙅𝙤𝙞𝙣 𝙪𝙨 𝙛𝙤𝙧 𝙩𝙝𝙞𝙨 𝙪𝙣𝙞𝙦𝙪𝙚 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙖𝙨 𝘾𝙓 𝙥𝙧𝙤𝙛𝙚𝙨𝙨𝙞𝙤𝙣𝙖𝙡𝙨 𝙛𝙧𝙤𝙢 𝙖𝙡𝙡 𝙤𝙫𝙚𝙧 𝙄𝙣𝙙𝙞𝙖 𝙜𝙖𝙩𝙝𝙚𝙧 𝙩𝙤 𝙙𝙞𝙨𝙘𝙪𝙨𝙨 𝙩𝙝𝙚 𝙛𝙪𝙩𝙪𝙧𝙚 𝙤𝙛 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚. 🚀   😉𝘾𝙪𝙧𝙞𝙤𝙪𝙨 𝙖𝙗𝙤𝙪𝙩 𝙩𝙝𝙚 𝙝𝙪𝙨𝙩𝙡𝙚 𝙖𝙣𝙙 𝙝𝙚𝙖𝙧𝙩 𝙩𝙝𝙖𝙩 𝙙𝙧𝙞𝙫𝙚 𝙩𝙝𝙚𝙨𝙚 𝘾𝙓 𝙄𝙣𝙣𝙤𝙫𝙖𝙩𝙤𝙧𝙨? 🌐Register now to learn more : https://lnkd.in/dwTGQccR 📞Contact Us - +91 8080160000 or 📩 Mail us at linda@ubsforums.com / mary@ubsforums.com #UBSFCX #CXStrategySummit #CustomerExperience #cxstrategies #ML #cxinnovation #DigitalTransformation #Innovation #networking #CXO #CustomerEngagement #cxinsights #customerfirst #GenAI #ubsforums

📢 𝙀𝙭𝙘𝙞𝙩𝙞𝙣𝙜 𝙉𝙚𝙬𝙨!   𝘾𝙖𝙡𝙡𝙞𝙣𝙜 𝙖𝙡𝙡 𝘾𝙓 𝙚𝙣𝙩𝙝𝙪𝙨𝙞𝙖𝙨𝙩𝙨, 𝙞𝙩'𝙨 𝙩𝙞𝙢𝙚 𝙩𝙤 𝙚𝙡𝙚𝙫𝙖𝙩𝙚 𝙮𝙤𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚𝙨!   🗣 Brace yourselves for the “𝟭𝟱𝘁𝗵 𝗘𝗱𝗶𝘁𝗶𝗼𝗻 𝗖𝗫 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗦𝘂𝗺𝗺𝗶𝘁 & 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟰” Save the date - 𝗧𝘂𝗲𝘀𝗱𝗮𝘆, 𝟮𝟳𝘁𝗵 𝗙𝗲𝗯𝗿𝘂𝗮𝗿𝘆 𝟮𝟬𝟮𝟰 at 𝗜𝗧𝗖 𝗠𝗮𝗿𝗮𝘁𝗵𝗮, 𝗠𝘂𝗺𝗯𝗮𝗶.   Customer Experience has transformed from being a mere support function to becoming a pivotal force that propels products and services to the forefront. Ignoring the power of CX is no longer an option; it's a fundamental differentiator.   Join us, as this summit is your gateway to understanding how businesses are not only keeping up but also staying ahead of the curve. Explore the insights, strategies, and innovations propelling businesses toward exceptional CX.   𝗗𝗼𝗻'𝘁 𝗺𝗶𝘀𝘀 𝘁𝗵𝗶𝘀 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆 𝘁𝗼 𝘀𝗲𝗰𝘂𝗿𝗲 𝘆𝗼𝘂𝗿 𝘀𝗽𝗼𝘁 𝗮𝗻𝗱 𝗯𝗲 𝗮𝘁 𝘁𝗵𝗲 𝗳𝗼𝗿𝗲𝗳𝗿𝗼𝗻𝘁 𝗼𝗳 𝗖𝗫 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻. 𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗻𝗼𝘄 𝗮𝗻𝗱 𝗯𝗲 𝗽𝗮𝗿𝘁 𝗼𝗳 𝘁𝗵𝗶𝘀 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝘃𝗲 𝗷𝗼𝘂𝗿𝗻𝗲𝘆! 🌎 Block your seats, Register Now: https://lnkd.in/dpuJ3k_Z ☎️ Contact Us - +91 8080160000 or 📩 Mail us at linda@ubsforums.com / mary@ubsforums.com #UBSFCX #CXStrategySummit #CustomerExperience #cxstrategies #cxinnovation #DigitalTransformation #Innovation #CustomerEngagement #cxinsights #customerfirst #networking #CXO #ubsforums

𝗘𝗻𝗴𝗮𝗴𝗲 – 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗲 – 𝗘𝗹𝗲𝘃𝗮𝘁𝗲 🥁We are super excited to reveal that our 𝟭𝟳𝘁𝗵 𝗘𝗱𝗶𝘁𝗶𝗼𝗻 𝗖𝗫 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗦𝘂𝗺𝗺𝗶𝘁 & 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟰 returns on 🗓️ 𝟭𝟯𝘁𝗵 𝗦𝗲𝗽𝘁𝗲𝗺𝗯𝗲𝗿, 𝟮𝟬𝟮𝟰 to📍Taj MG Road, 𝗕𝗲𝗻𝗴𝗮𝗹𝘂𝗿𝘂. 𝙅𝙤𝙞𝙣 𝙪𝙨 𝙛𝙤𝙧 𝙩𝙝𝙞𝙨 𝙪𝙣𝙞𝙦𝙪𝙚 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙖𝙨 𝘾𝙓 𝙥𝙧𝙤𝙛𝙚𝙨𝙨𝙞𝙤𝙣𝙖𝙡𝙨 𝙛𝙧𝙤𝙢 𝙖𝙡𝙡 𝙤𝙫𝙚𝙧 𝙄𝙣𝙙𝙞𝙖 𝙜𝙖𝙩𝙝𝙚𝙧 𝙩𝙤 𝙙𝙞𝙨𝙘𝙪𝙨𝙨 𝙩𝙝𝙚 𝙛𝙪𝙩𝙪𝙧𝙚 𝙤𝙛 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚. 🚀 The traditional CX landscape is changing dramatically, particularly as a result of global shifts. New challenges have emerged and there has never been a greater need for the CX function to modernize at an unprecedented rate. Customer Experience has transformed from being a mere support function to becoming a pivotal force that propels products and services to the forefront. Ignoring the power of CX is no longer an option; it's a fundamental differentiator. 💡 Join top industry leaders at the summit as we tackle crucial cx aspects, navigate evolving customer expectations, and drive the paradigm shift towards unparalleled customer experiences.   😉𝘾𝙪𝙧𝙞𝙤𝙪𝙨 𝙖𝙗𝙤𝙪𝙩 𝙩𝙝𝙚 𝙝𝙪𝙨𝙩𝙡𝙚 𝙖𝙣𝙙 𝙝𝙚𝙖𝙧𝙩 𝙩𝙝𝙖𝙩 𝙙𝙧𝙞𝙫𝙚 𝙩𝙝𝙚𝙨𝙚 𝘾𝙓 𝙄𝙣𝙣𝙤𝙫𝙖𝙩𝙤𝙧𝙨?   🌐Register now to learn more : https://lnkd.in/dwTGQccR 📞Contact Us - +91 8080160000 or 📩 Mail us at linda@ubsforums.com / mary@ubsforums.com #UBSFCX #CXStrategySummit #CustomerExperience #cxstrategies #ML #cxinnovation #DigitalTransformation #Innovation #networking #CXO #CustomerEngagement #cxinsights #customerfirst #GenAI #ubsforums

The Final Countdown Begins: Only 1 Hour Left Until We Go Live! The clock is ticking down quickly! We're just 1 hour away from the much-anticipated "State of CX in India 2024: What the Future Holds?" webinar. This is your last call to secure a front-row seat to hear from Tanuj Diwan and Jayesh Naithani as they discuss the #future of customer experience. The insights start flowing at 2:00 PM today. This is your moment to transform your #CX approach and drive impactful results. 🚀 Don’t just watch the future to happen—be a part of shaping it! Join us #live!! Register Here Now 👇 https://lnkd.in/gnUpAEn8 #CustomerExperience #CX #CXLeaders #CXTrends #CustomerSatisfaction #CustomerJourney #CustomerSuccess #CustomerInsights #CXStrategy #CXMaturity #CustomerData #India #DataAnalytics #TechIntegration #PredictiveAnalytics #BusinessGrowth #SuccessStories #ROI #CXInnovation #CXWebinar #FutureOfCX #CustomerEngagement #CXChallenges #CustomerFirst #CXTransformation #CXLeadership

How does Hexagon CX make a difference for global businesses? 🌎 In today's interconnected world, businesses need a customer service team that can seamlessly navigate cultural nuances, time zone differences, and language barriers. That's where Hexagon CX comes in. Our global reach and expertise enable us to provide exceptional customer care to businesses worldwide. We have a deep understanding of diverse markets and can effectively communicate with customers in their preferred language. Whether you're serving customers in Asia, Europe, or the Americas, our team has the knowledge and skills to deliver exceptional service. Here's how we cater to global businesses Multilingual Support Our agents are fluent in multiple languages, ensuring effective communication with customers from around the world. Cultural Sensitivity We understand the importance of cultural nuances and tailor our approach to meet the expectations of customers from different backgrounds. Time Zone Expertise Our team is available 24/7 to provide timely support, regardless of your customers' location. Global Best Practices We stay up-to-date with the latest trends and best practices in global customer care, ensuring that our services are always relevant and effective. Ready to experience the Hexagon CX difference? Let's chat! 💬 #customercare #customersupport #customer #CX #hexagon #tech #businessdevelopment #innovation #digitalmarketing #technology #future #futurisim #personalbranding #sales #productivity 

The 17th Edition CX Strategy Summit and Awards 2024 was a glimpse into the future of CX. In a world where CX drives business growth, this summit set the stage for what’s next! The 17th Edition CX Strategy Summit and Awards Conference, hosted by UBS Forums Pvt. Ltd. at Taj MG Road, Bangalore on September 13, 2024, brought together the brightest minds in customer experience. The day was filled with insightful discussions and powerful presentations, all centered around one pivotal idea: CX is the engine driving business growth in today’s market. The event featured top CX leaders from across the nation, sharing their expertise on how a well-crafted customer experience can significantly boost a company’s bottom line. Keynote sessions, panel discussions, and interactive workshops provided a deep dive into the latest trends and strategies shaping the future of CX. Numr CXM's CEO, Amitayu Basu, also took the stage, adding to the wealth of knowledge shared throughout the day. His presentation highlighted the undeniable link between CX and ROI, emphasizing the importance of innovation in this space—a theme echoed by many other speakers. Missed the summit? Don’t worry. Stay connected with us for more insights on how customer experience is transforming the business landscape and driving growth across industries. Let’s keep the conversation going.

Join our exclusive #webinar and hear from 180+ CX professionals on the latest trends and best practices in customer experience. 📅 Date: Thursday, 8th August ⏰ Time: 2:00 PM IST Key Learnings: 🔹CX Maturity in India: Current status and improvement strategies 🔹Tech Integration: Streamlining processes for superior CX 🔹Advanced Analytics: Leveraging data for predictive insights 🔹Case Studies: Success stories from top CX leaders 🔹Proving ROI: Demonstrating the value of your CX initiatives Register Now for Exclusive Access! 🔗https://lnkd.in/gnUpAEn8 #CustomerExperience #CX #CXLeaders #CXTrends #CustomerSatisfaction #CustomerJourney #CustomerSuccess #CustomerInsights #CXStrategy #CXMaturity #CustomerData #DataAnalytics #TechIntegration #PredictiveAnalytics #BusinessGrowth #SuccessStories #ROI #CXInnovation #CXWebinar #FutureOfCX #CustomerEngagement #CXChallenges #CustomerFirst #CXTransformation #CXLeadership