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Introducing Kotak's Relationship Management Academy! We're excited to announce the launch of the first batch of our Relationship Management Academy. At Kotak Mahindra Bank, we prioritize the continuous growth and development of our employees, who play a crucial role in serving our customers. Through this 24-month program, we aim to enhance various skills such as grooming, communication, product knowledge, financial planning, customer experience, data analytics, and digital transformation specifically tailored for our Priority and Non-Resident Relationship Managers. With personalized learning paths, Relationship Managers have the opportunity to advance to niche and aspirational roles at Kotak! Here's to our dedicated Relationship Managers and their pursuit of excellence! #RelationshipManagement #KotakRMAcademy #KotakMahindraBank

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Dear Team Kotak, I hope all is well with you. I am writing to express my concern as one of your regular customers, which you can verify with my account details. The reason for my communication is an unresolved issue with my credit card. I have been attempting to reach out to your team for the past three weeks, but unfortunately, I have not received a satisfactory resolution. I am quite disappointed with the current situation. Despite being regular with my payments toward the credit card, the bank has reduced my credit limit without any prior notice. This has caused me significant inconvenience, and now my account is showing a negative balance of -10,699 INR, which I believe is unfair given my history as a regular payer. I kindly request an immediate review of my account and a reinstatement of my previous credit limit. Below are my details for your reference: Name: Yogesh Solanki Mobile Number: 9667472924 CRN No: 450141640 I look forward to a prompt resolution to this issue. Thank you for your attention to this matter. Regards, Yogesh Solanki

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@anandmahindra @jay_kotakone kotak hired criminal and mafia staff, who are trying to attack or attempt murder to client, for that I am asking cctv footage and even @RBI also supporting corrupt and criminal kotak bank bcoz they the internal setting to escape from this issue....

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Ishan Bhattacharya

Senior Associate Manager Mobility Research, Data Analytics(RnD)

2mo

Someone issued an unauthorized kotak fastag on my vehicle number and i am unable to call the kotak helpline as my number isn't registered with them. NEED URGENT SOLUTION TO THIS MATTER!!!

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freshers can try this?

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Neha Goswami

Information Security Professional

2mo

Dear Kotak Mahindra Bank Team, Congratulations on this achievement. However, as a customer from last 7 years I have been associated with you and still your team, without doing due diligence/ prior intimation freezed my account on 24/07/24. Now see the pain which I have gone through: 1. On calling customer care I was told to submit re-KYC docs in branch. 2. I visited branch and they told me that Monitoring team has frozen my account due to profile mismatch. I clearly told them that the transactions in my account are from my husband who is my nominee too. So they dropped an email to central team but there is NO TAT for that. 3. I reached out to my old RM who helped me in getting the field RM assigned to visit our home for Re-KYC. He visited 5 days back (08/08/24) and told me that my account will be unlocked in 48 working hrs. 4. After 4 days (post 48working hrs) on Monday 12/08/24, when I reached the field RM back he told me that he'll confirm me the status today. On 13/08/24 when I reached back again to field RM he told me that he'll confirm. Just now I have got to know that since his (or branch's) internet was not working, my re-KYC documents could not be uploaded and the whole process will be reinitiated. What a CR team and CX!

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Neeraj Syal

Assistant Manager- Social Media Expert Big things take time to happen🇮🇳🇮🇳

2mo

Hey Kotak Mahindra Bank I just made the payment of my kotak credit card via your webpay facility redirecting by your Kotak app. Payment deducted but it is not reflecting in the app. The due amount still showing the same.. plz help me.

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Alok Agrawal

DevOps Consultant | Cloud Engineer | IT-Risk Management & Compliance | Infrastructure Management | IaC | Team Handling

2mo

Still the worst bank! I have had enough torture when clearing my dad’s home loan.

Harsh Gangar

Marketing and brand management

1mo

Kotak Mahindra Bank I am eager to express my interest in the Marketing Manager position at Kotak Mahindra Bank. With a Master’s in Marketing and Brand Management, and extensive experience leading successful marketing and sales teams within the Indian banking sector, I have consistently driven growth and enhanced brand presence. My strategic understanding of the market, coupled with hands-on leadership in executing campaigns tailored to the unique dynamics of the banking industry, positions me to make a strong contribution to your organization. I would welcome the opportunity to discuss how my expertise can support Kotak Mahindra Bank's marketing initiatives.

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I have received an email from your team that appears to be a professional warning regarding the potential closure of my account. I am concerned that this may be due to unresolved issues on the bank's end. I request that you provide a clear explanation for the reason behind this communication. If Kotak Bank believes that closing my account is the appropriate course of action, I encourage you to proceed. However, I expect a detailed account of the steps leading to this decision, as well as any alternatives that may be available to resolve the situation. Please consider this as an official request for clarification and resolution. I look forward to your prompt response.

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Jun aid

Learning Markets from last 4 years ( B com hons (CMT).Trying to become a full time Trader,

2mo

Dear Kotak Mahindra Bank, I am writing to express my extreme dissatisfaction with the poor customer service I have been experiencing. Despite multiple attempts to reach your customer care department over the past few days, I have been unable to connect with a representative. I have an urgent payment issue that requires immediate attention. My contact number is 9682116252. I kindly request you to arrange a callback at your earliest convenience so that I can resolve this matter promptly. I look forward to a swift and satisfactory resolution to this issue. Thank you for your immediate attention to this matter.

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