Kristine Daniels’ Post

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Leader in Operations Transformation and Consumer Excellence | GAICD

KPMG's Mutuals Banking Industry review reveals that, despite the absence of shareholder demands, Mutuals have similar challenges to the Majors: – increased threat of fraud and cyber incidents – risk and regulation – investing for the future through digitisation and modernisation – data protection – competition driving downward pressure of NIM – access to talent – new competitors. How to be nimble with significantly higher Cost:Income ratios, and less capital - will be key.

Mutuals Industry Review 2023

Mutuals Industry Review 2023

kpmg.com

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