Kristoff D’oria di Cirie’s Post

The future of shopping malls...

Retail is Experience They call it the experience economy for a reason. These days I see an army of my VM contacts on Linked In swanning around the globe commenting either on the latest phygital offering at a Nike or Adidas mega flagship store or the excitement of finding a hidden independant retail jewel in the back streets of Tokyo. Honestly, I'm not bitter but there is a reason it's getting exciting out there on the streets! But the question is where else can retail go? Entertainment is the answer for sure, appealing to our emotions, and now we can incorporate technology and it's becoming more affordable all the time. The only limitation now is our imagination. Retailers are beginning to realise now that dwell time is earned by more than seasonal offers. Surprise, delight, and wonder are harder to achieve now, but when retailers take the time to incorporate technology into the physical environment and get it right the results are impactful. For me, I'm so excited to watch this unfold in front of my eyes-it's been a long time coming but keep your eyes peeled it's going to be fun! Great post below on the same subject #retail #retailexperience #phygital #retailtech

The future of #cx is architecting an experience that is immersive, personalized, and undeniable.  If the retail ecosystem can do it, ALL industries can. Customer expectations have changed.  Status quo no longer works. It’s time to level up. #cx #retailexperience #experiencesoverthings

SHOPPING MALL REINVENTED Is the shopping mall dead? I don't think so, but we urgently need new experiences like these! 74% of customers now prefer experiences over material goods. _Westfield London has redefined what a shopping mall can be with attractions like KidZania and pop-up events. _Mall of America in Minnesota takes it further with an indoor amusement park, SEA LIFE aquarium, and year-round events. _Nike’s House of Innovation in NYC offers customization, interactive sports, and exclusive events, making shopping an immersive, engaging activity. The future of malls lies in evolution and innovation. By focusing on interaction, personalisation, and entertainment, physical retail can thrive. It's time to give customers a show they won't forget. P.S. When was the last time you were surprised by a positive shopping experience? ——— This is how we de-risk innovations and investments in one week only:  https://lnkd.in/eq4TvNC4 #innovation #creativity #future #whatinspiresme #innoweek #venturestudio #companybuilder #vc All rights and credits are reserved to the respective owner(s).  Contact me to add you as a reference or content removal. ♻️ Repost to help your network to bring their ideas to market. And follow Dipl.-Ing. Lars Behrendt for more posts like this.

EXPERIENCES 👇🏼Very cool!!! People are prioritizing experiences, or the novelty of the experiences? The problem: increasing foot traffic to shopping malls. It can become costly to keep up with such experiences as they can be replicated, outmatched by competitors and the novelty can wear off faster to consumers…. 🤔 it will definitely triggering foot traffic for the mall, however for how long? Is the ROI there? Perhaps people are not going much to malls because the middle class is been shrinking… Another approach that is less costly is I using events, such as live concerts to trigger traffic. Different bands can provide the ongoing novelty to keep consumers coming back. Food for thought. #marketing #retail #experiences

The Future of Shopping Malls Post-Pandemic The world has witnessed unprecedented changes in the last few years, and the retail landscape has been at the forefront of this transformation. As we navigate the post-pandemic world, we stand at a pivotal moment in the history of shopping mall leasing. One of the key questions we're facing is: How will consumer behaviours, reshaped by the pandemic, impact the future of shopping mall leasing? There's a growing conversation around the potential surge in demand for experiential retail spaces. Consumers are looking for more than just transactions; they are seeking immersive experiences that blend shopping with entertainment, wellness, and social interaction. Could this be the new direction for malls? Moreover, there's an emerging trend towards community-centric models. The concept of malls as mere shopping destinations is evolving into them being community hubs - places where people can gather, interact, and engage in a variety of activities beyond shopping. This shift could redefine the very essence of mall spaces, turning them into multifaceted venues. The future of shopping mall leasing is not just about filling spaces with retailers; it's about creating environments that resonate with the evolving consumer ethos. It's about being adaptive, innovative, and forward-thinking. How do you envision this transformation? Will we see more mixed-use developments, sustainability-driven designs, or technology-integrated spaces? Let's dive into this discussion. Share your predictions, insights, and innovative ideas on how the landscape of shopping mall leasing might evolve in the coming years. Your thoughts and perspectives are invaluable as we chart the course of this exciting industry. #RetailRealEstate #ShoppingMallLeasing #PostPandemicRetail #ExperientialRetail #CommunityCentricMalls #FutureOfRetail #MallManagement #RetailLeasing #CommercialRealEstate #RetailSpaces #LeasingTrends #RetailDevelopment #MallInvestment #RetailIndustryInsights #MallRevitalisation #RetailSpacesForLease #MallLeaseStrategy #RetailLeaseNegotiation #ShoppingCenterDevelopment #CapconAsia #AcceleratePotential

Just my thoughts…. I have reasons to believe that shopping centres in its current format today would no longer be as relevant as it was 10-20 years ago. With the same products being offered in nearly every one almost identical, the only pull factor would be convenience. This would mean that the sizing of retail and shopping centres regardless of being enclosed, or partly outdoors or with theme parks or gardens would need a review of what the next generation of consumers yearn for. Many today are growing up with mobile devices and faces stuck on their screens. It takes a lot to be creatively different. Being different is not just solely aesthetics as product knowledge and customer service would be given more value. I always say that when you seek the best markets in the world, for your needs, you remember the great markets of colour, chatter, smiles and service. It was not about how the markets looked like but what the market offered which many modern retail do not. Soul.

//SHOPPING MALL REINVENTED Is the shopping mall dead? I don't think so, but we urgently need new experiences like these! 74% of customers now prefer experiences over material goods. _Westfield London has redefined what a shopping mall can be with attractions like KidZania and pop-up events. _Mall of America in Minnesota takes it further with an indoor amusement park, SEA LIFE aquarium, and year-round events. _Nike’s House of Innovation in NYC offers customization, interactive sports, and exclusive events, making shopping an immersive, engaging activity. The future of malls lies in evolution and innovation. By focusing on interaction, personalisation, and entertainment, physical retail can thrive. It's time to give customers a show they won't forget. P.S. When was the last time you were surprised by a positive shopping experience? ——— This is how we de-risk innovations and investments in one week only:  https://lnkd.in/eq4TvNC4 #innovation #creativity #future #whatinspiresme #innoweek #venturestudio #companybuilder #vc All rights and credits are reserved to the respective owner(s).  Contact me to add you as a reference or content removal. ♻️ Repost to help your network to bring their ideas to market. And follow Dipl.-Ing. Lars Behrendt for more posts like this.

In a desperate bid to reclaim relevance in the age of digital domination, malls across America are transforming into giant playrooms. Here, kids—and let's be honest, nostalgic adults—can engage in epic Nerf wars where once they might have sulked through J.C. Penney back-to-school sales. With an investment in entertainment over traditional retail, these play palaces are seeing new life, drawing families back to brick-and-mortar with the allure of interactive experiences. It's a pivot from sales to sensory overload, blending commerce with carnival-like excitement—minus the creepy clowns. This strategy is not without its risks; the cost of transforming retail spaces into micro-amusement parks is astronomical. Yet, the bet is that adrenaline and nostalgia will keep registers ringing.  As malls dive deep into this playful new reality, the challenge will be to maintain the novelty and keep families coming back. After all, even the most exciting game can become tiresome. And thus the real question emerges: Will the lure of live-action toy stories be enough to keep malls relevant, or is this just a shiny, new distraction from the inevitable decline? Only time will tell, but for now, it seems malls are determined to go down with Nerf guns blazing. https://lnkd.in/gKxhqnVT

History doesn't repeat itself, but it does rhyme... So maybe department stores and their dominance of regional malls will go by the wayside, but it's not the "death of" anything. E-commerce didn't kill retail, but it did force the industry to evolve and find a better use of space. That's ultimately what the real estate industry is about. The fundamental value of space is still unquestioned, and the market will find the best use case for the space. Maybe it's no longer department stores, as luxury brands prefer to open their own stores. (Which are doing very well.) Maybe Netflix will buy up some of these and turn them into immersive theatrical experiences, as they've done in two locations already... Maybe there's a new business to be built on the back of both real estate and technology... Time will tell. #realestate