Kumar Aryan’s Post

📢 Yellow.ai ConversateIndia Tour 2024!! We are thrilled to share that Exato.ai is the 'Diamond Sponsor' for the  Yellow.ai ConversateIndia Tour 2024, Mumbai.🚀 With a vision to craft next-gen conversations, Exato.ai empowers brands to deliver exceptional customer experiences. By seamlessly integrating #AI and #CX expertise to cover the entire customer journey, from initial touchpoint to lasting loyalty, our end-to-end solutions offerings span core CX and AI consulting across diverse industries, ensuring every interaction is optimized and every brand promise fulfilled. Gain Insights into: ✅ The future of customer support automation ✅How Generative AI is leveraged for Personalized Experiences We are ready to engage with industry leaders from CX and AI, share knowledge, and spark meaningful conversations. ▶️ Business leaders wish to drop by? Request an invite today, only few spots remaining: https://lnkd.in/dE3aWaGn #Conversate2024 #customerservice #generativeAI #cxaas #cxai

🌟 Exciting News! 🌟 Introducing Brahaspati, our AI-enabled customized chatbot tailored specifically for the dynamic world of tours and travels! 🚀 At Studybay Technologies, we understand the importance of seamless customer interactions, especially in the travel industry where every query counts. With Brahaspati, we're revolutionizing the way companies engage with their customers, making every interaction personalized, efficient, and delightful. 🤖 What sets Brahaspati apart? AI-Powered Intelligence: Brahaspati leverages cutting-edge AI technology to understand and respond to customer queries in real-time, ensuring swift resolutions and personalized recommendations. Customization: We understand that every travel company is unique. That's why Brahaspati is fully customizable to fit the specific needs and branding of your business, providing a seamless extension of your customer service team. 24/7 Availability: Say goodbye to waiting times! Brahaspati is available round the clock, ready to assist customers whenever they need support, enhancing customer satisfaction and loyalty. Continuous Learning: With each interaction, Brahaspati learns and improves, ensuring that your customers receive increasingly accurate and relevant responses over time. 💼 How can Brahaspati benefit your business? Efficient Customer Support: Handle a high volume of customer queries with ease, freeing up your team to focus on more complex tasks. Increased Engagement: Engage with customers on their preferred platforms, whether it's your website, social media, or messaging apps, enhancing brand loyalty and satisfaction. Data-Driven Insights: Gain valuable insights into customer preferences, pain points, and behavior, empowering you to make informed business decisions and enhance your services. 🌐 Join the Future of Travel with Brahaspati! Ready to take your customer service to new heights? Contact us today to learn more about how Brahaspati can transform your business and elevate the travel experience for your customers. Let's embark on this journey together! ✈️ #ai #chatbot #traveltech #customerexperience #innovation Feel free to share and spread the word! Together, let's redefine the future of travel! 🌍✨

🌟 Exciting News! 🌟 Introducing Brahaspati, our AI-enabled customized chatbot tailored specifically for the dynamic world of tours and travels! 🚀 At Studybay Technologies, we understand the importance of seamless customer interactions, especially in the travel industry where every query counts. With Brahaspati, we're revolutionizing the way companies engage with their customers, making every interaction personalized, efficient, and delightful. 🤖 What sets Brahaspati apart? AI-Powered Intelligence: Brahaspati leverages cutting-edge AI technology to understand and respond to customer queries in real-time, ensuring swift resolutions and personalized recommendations. Customization: We understand that every travel company is unique. That's why Brahaspati is fully customizable to fit the specific needs and branding of your business, providing a seamless extension of your customer service team. 24/7 Availability: Say goodbye to waiting times! Brahaspati is available round the clock, ready to assist customers whenever they need support, enhancing customer satisfaction and loyalty. Continuous Learning: With each interaction, Brahaspati learns and improves, ensuring that your customers receive increasingly accurate and relevant responses over time. 💼 How can Brahaspati benefit your business? Efficient Customer Support: Handle a high volume of customer queries with ease, freeing up your team to focus on more complex tasks. Increased Engagement: Engage with customers on their preferred platforms, whether it's your website, social media, or messaging apps, enhancing brand loyalty and satisfaction. Data-Driven Insights: Gain valuable insights into customer preferences, pain points, and behavior, empowering you to make informed business decisions and enhance your services. 🌐 Join the Future of Travel with Brahaspati! Ready to take your customer service to new heights? Contact us today to learn more about how Brahaspati can transform your business and elevate the travel experience for your customers. Let's embark on this journey together! ✈️ #ai #chatbot #traveltech #customerexperience #innovation Feel free to share and spread the word! Together, let's redefine the future of travel! 🌍✨

If you are near the event location then please drop in for a demo or a cup of coffee. To improve your business's or your client's customer experience, we offer a variety of products that can help. These include: 1) Connect - a no-code conversational AI tool that can assist in managing self-service, reducing the burden on other channels and resources. It's perfect for sales and marketing, after-sales customer support, and refunds/specific work types, and it comes with analytics included. 2) Engage - an AI Marketing Automation product that can manage your campaigns and help lower your cost per acquisition. Our clients have had great success with it on and love the Whats App module, using it to boost conversions, employee engagement, and wellness. 3) IntelliAssist - an AI tool that can predict CSAT and NPS for all your customer interactions, which can be incredibly useful for VP/Directors and Chief Customer Officer/Experience managers. It is an agent co-pilot too. Keeping it brief as it is better to see it in action. 4) WSQMS - a quality management system that helps contact centres monitor and manage quality using COPC or any other framework. AI can make the quality analyst's life easier with its automation capabilities and advanced features. 5) Mind Speech - a real-time accent translation tool that can help your contact centre team communicate more effectively with customers. It requires no integration with any of your existing tech. 6) Semantify - an AI assessment tool that can help you hire by streamlining the recruitment assessment process. 7) MWP (Mind Workplace) - a complete employee life cycle management tool that can make the lives of human resources, operations, and workforce management teams easier. The NLP layer makes it even more powerful. Imagine you could simply type “create agent roster for next four weeks” and AI does the job for you, “forecast my call volumes” and AI does it for you. All our products have been co-created with CX experts and have been proven to drive tangible business outcomes. They are based on real use cases and are designed to be easy to use and understand. Please reach out for demos or partnerships: sales@omind.ai allwyn.francis@omindtech.com shrobona.ghosh@omindtech.com Allwyn Francis Shrobona GhoshPooja MedarViraj ShahGaurav Gambhir ✅ Abhishek Moharana Samradnyee KarandeRituparna BManash KunduCA Ghanshyam Sharma

Last weekend we attended a value-adding roundtable hosted by Exotel and TeamMarksmen on bridging expectations and realities in AI-driven customer experience (CX). I came across some fascinating & diverse perspectives on AI adoption across industries! AI is evolving rapidly, and at this stage, we can confidently say that it serves as a valuable support and complement rather than a replacement for complex human interactions. During the discussions, the respective industry experts highlighted several use cases that showcase AI's potential. For instance, AI-powered chatbots and virtual assistants can efficiently handle routine inquiries, allowing human agents to focus on more complex issues, ultimately reducing response times and improving overall service quality. Additionally, AI's ability to analyze customer data provides insights that help businesses tailor their offerings, leading to quicker resolutions and a more efficient service process. The availability of AI-driven support 24/7 ensures that customers can receive assistance for simple problems whenever they need it, significantly enhancing turnaround times. While AI is making strides in simulating empathy and creating personalized experiences, the genuine emotional connection still requires a human touch in many cases. The conversation about the hype versus reality of AI applications was enlightening, emphasizing the need to address challenges like data quality and ethical concerns for successful adoption. While different sectors continue their experiments with application, exciting times lie ahead as we work to blend human intuition with AI efficiency! Saurabh Natu Venkata Akhil Nutakki Piyush Agrawal #AI #CustomerExperience #CX #Innovation #Exotel #TeamMarksmen

Many factors are leading businesses to adopt and integrate chatbots for customer service, as they can improve business efficiency and operations. Especially with the increased mobile usage and internet access, people now expect 24/7 customer service responses. These led to some industries, particularly hospitality and travel, needing to implement chatbots to meet the demand and improve their service capabilities through chatbot interactions. Follow @egeroo.ai or consult directly via www.egeroo.ai to learn more about some real cases where chatbots can help your business in the hospitality and travel industry. #Egeroo #EgerooAI #EgerooChatBot #Chatbot #ArtificialIntelligence #Industry40 #Technology #Business #Insight #HumanizingTechnologies #AItrends

In 2024, #AIsoftwaredevelopment will drive significant advancements across #industries. #Healthcare sees a 40% boost in diagnosis accuracy and a 20% reduction in readmissions. #Tourism enjoys 30% higher customer satisfaction with 70% of inquiries managed by #AI #chatbots. #Ecommerce achieves a 25% sales increase through personalization, while real estate benefits from 50% more accurate valuations and 60% higher buyer engagement. #Insurance speeds up claims processing by 75% and cuts underwriting costs by 30%. #Fintech experiences a 20% rise in credit approvals and 15% better investment returns. #eLearning improves student performance by 35% with AI-driven personalized paths. Contact Infirise Technologies at ai@infirise.com for #AI #softwaredevelopment solutions. #ArtificialIntelligence #TechInnovation #HealthcareAI #TourismTech #RealEstateTech #Insurtech #EdTech #AIinBusiness #FutureTech #SmartTechnology

Introducing ConvergedHub.AI...! Thrilled to announce that I’m partnering with Srivats Asur to launch our new AI venture, ConvergedHub.AI AI is leveling the playing field for businesses of all sizes, unlocking incredible opportunities to reimagine customer experiences like never before. ConvergedHub is an AI-led Customer Experience (CX) platform designed to help enterprises converge and deliver hyper-personalized self-service; uncover profound business insights; significantly reduce contact center costs; and supercharge support specialists. With our combined decades of CX and technology expertise, we are looking to help enterprises innovate and transform the way their customers interact with their brands. Check out more about our exciting journey here: https://convergedhub.ai #AI #CXInnovation #ConvergedHub #CustomerExperience #AIStartups #BusinessTransformation

Streamlining Customer Interactions: The Path to Meaningful Digital Transformation. Join Angira Agrawal, India Business Head at Exotel, as he explores innovative strategies for enhancing customer interactions. Discover how meaningful digital transformation can elevate your business and improve customer experiences!  Key Takeaway: "In today's fast-paced digital world, integrating customer data remains a major challenge for many Chief Digital Officers. While onboarding gathers valuable insights, the disconnect in understanding customer needs can hinder innovation. As we explore the potential of Generative AI, we see a promising future. Organizations leveraging this technology report enhanced customer experiences, with significant boosts in personalization and efficiency. Imagine a world where your brand truly understands who you are and how to engage with you effectively!" Know More: bit.ly/3SfFb4M #ETCIOCDO #TheEconomicTimes #AILeadership #Innovation #DigitalTransformation #Summit

🌟 Exciting News! 🌟 Introducing Brahaspati, our AI-enabled customized chatbot tailored specifically for the dynamic world of tours and travels! 🚀 At Studybay Technologies, we understand the importance of seamless customer interactions, especially in the travel industry where every query counts. With Brahaspati, we're revolutionizing the way companies engage with their customers, making every interaction personalized, efficient, and delightful. 🤖 What sets Brahaspati apart? AI-Powered Intelligence: Brahaspati leverages cutting-edge AI technology to understand and respond to customer queries in real-time, ensuring swift resolutions and personalized recommendations. Customization: We understand that every travel company is unique. That's why Brahaspati is fully customizable to fit the specific needs and branding of your business, providing a seamless extension of your customer service team. 24/7 Availability: Say goodbye to waiting times! Brahaspati is available round the clock, ready to assist customers whenever they need support, enhancing customer satisfaction and loyalty. Continuous Learning: With each interaction, Brahaspati learns and improves, ensuring that your customers receive increasingly accurate and relevant responses over time. 💼 How can Brahaspati benefit your business? Efficient Customer Support: Handle a high volume of customer queries with ease, freeing up your team to focus on more complex tasks. Increased Engagement: Engage with customers on their preferred platforms, whether it's your website, social media, or messaging apps, enhancing brand loyalty and satisfaction. Data-Driven Insights: Gain valuable insights into customer preferences, pain points, and behavior, empowering you to make informed business decisions and enhance your services. 🌐 Join the Future of Travel with Brahaspati! Ready to take your customer service to new heights? Contact us today to learn more about how Brahaspati can transform your business and elevate the travel experience for your customers. Let's embark on this journey together! ✈️ hashtag #ai hashtag #chatbot hashtag #traveltech hashtag #customerexperience hashtag #innovation Feel free to share and spread the word! Together, let's redefine the future of travel! 🌍✨